Pros (+) Staff and overall cleanliness of the place.
Cons (-) Breakfast and wifi. Wifi seemed extremely slow for most of my stay. Breakfast would get really crazy as they have a really tiny place where everyone congregates and is a chaotic mess.
3 stars
MainStay Suites Chicago Schaumburg
Photos of MainStay Suites Chicago Schaumburg
Overview
Hawthorn Suites by Wyndham Chicago Schaumburg provides comfortable 3-star accommodation in Schaumburg. It has a fitness center, as well as a 24-hour reception, a 24-hour business centre and a BBQ/picnic area.
The hotel provides a laundry service, a dry cleaning service and luggage storage. In addition, the multilingual staff are on hand to provide assistance.
Hawthorn Suites by Wyndham Chicago Schaumburg has 122 rooms, all of which are equipped with a variety of amenities to ensure an enjoyable stay.
For those guests who enjoy making the most of local dining options, there is a good selection within walking distance. Guests can also discover Art Institute of Chicago.
Amenities at MainStay Suites Chicago Schaumburg
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Dishwasher
- Kitchen/Kitchenette
- Microwave
- Stovetop
- Ice maker
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Grocery deliveries
- Vending machine (drinks)
- Vending machine (snacks)
General
- Seating area
- Telephone
- Carpeted
Services and conveniences
- Business center
- Key card access
- 24hr front desk
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Outdoor
- Grill
Health and safety
- Cleaning products
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of MainStay Suites Chicago Schaumburg
6.9
Okay
555 verified ratings
Wonderful
186
Very good
65
Good
89
Okay
55
Fair
47
Mediocre
36
Poor
77
Summary of reviews
Guests say
Guests generally appreciate the hotel's location and some amenities, but they express significant dissatisfaction with cleanliness and service. Many reviews mention dirty rooms and hallways, rude staff interactions, and maintenance issues, which detract from the overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
6.8 out of 10
422 reviews
7.4 out of 10
35 reviews
8.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a fitness center, laundry facilities, and a 24-hour business center. Additionally, guests can enjoy complimentary breakfast and free parking during their stay.
How are the cleanliness and room quality at the hotel?
Guests have praised the hotel for its clean and comfortable rooms. However, some reviews mentioned issues with cleanliness, such as dirty dishes and unclean upholstery.
Is the hotel suitable for pet owners?
The hotel is pet-friendly, and guests can request to bring their pets, although charges may apply.
What are the common concerns about the hotel's facilities?
Some guests have expressed concerns about the uncomfortable beds, slow internet, and the broken elevator. Additionally, there were mentions of unclean areas and outdated furniture.
When is the best time to visit the hotel?
The high season is in July, while the low season is in September. Visitors can plan their stay accordingly based on these seasonal trends.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchen
If you prefer to cook your meals, consider booking a room with a kitchenette, as several guests appreciated having this option available.
Consider Bringing Your Own Linens
Some guests recommended bringing your own linens due to concerns about the quality and cleanliness of the hotel's linens.
Check Elevator Availability
Prior to booking, inquire about the status of the elevators, as some guests experienced inconvenience due to out-of-order elevators during their stay.
Be Mindful of Room Selection
Guests suggested checking the condition of the room furniture and amenities, such as the sofa bed, mattress, and cleanliness, before finalizing your booking.
Verify Breakfast Availability
Despite the hotel being advertised as offering breakfast, some guests were disappointed to find that breakfast was not provided during their stay. It's advisable to confirm this before your visit.
Bring Your Own Toiletries
A few guests recommended bringing your own toiletries, such as shampoo and conditioner, as they were not fully satisfied with the provided amenities.
Consider Noise Levels
If you are a light sleeper, be aware that some guests experienced disturbances due to the air conditioning unit and noise from the hallway, so it may be helpful to pack earplugs.
Inquire About Maid Service
Some guests were disappointed by the lack of maid service during their stay, so it's advisable to clarify the frequency of room cleaning before booking.
Check for Nearby Dining Options
The hotel is within walking distance of various dining establishments, making it convenient for guests who prefer to explore local dining choices.
Pet-Friendly Accommodation
If traveling with pets, it's worth noting that the hotel allows pets, although additional charges may apply.
Location
1200 Bank Drive, Schaumburg, IL 60173
What's nearby
- DoubleTree by Hilton Hotel Chicago - Schaumburg404 yd
- Wood Library-Museum of Anesthesiology0.4 mi
- Woodfield Mall0.7 mi
- Legoland Discovery Center Chicago0.8 mi
- FireZone1 mi
- The Chicago Athenaeum1.3 mi
- Prairie Center for the Arts1.4 mi
- Schaumburg Convention Center1.4 mi
- Renaissance Schaumburg Convention Center Hotel1.5 mi
- Trickster Gallery1.9 mi
- Schaumburg Boomers Stadium4.9 mi
- Heavenly Massage5.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about MainStay Suites Chicago Schaumburg
Low season | March |
|---|---|
High season | August |
Average price (weeknight) | $66 |
Average price (weekend night) | $84 |
When to book a room at MainStay Suites Chicago Schaumburg
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at MainStay Suites Chicago Schaumburg
FAQs when booking at MainStay Suites Chicago Schaumburg
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Value for money | 7.5 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 8.6 mi |
Everything you need to know for your stay in Schaumburg
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