|""Beautiful building, great staff.""||(in 92 reviews)|
|""Beautiful stained glass, room was clean""||(in 66 reviews)|
|"Great view from our room."||(in 2 reviews)|
|"Very bad horrible service very dirty room."||(in 67 reviews)|
|"Very bad horrible service very dirty room."||(in 67 reviews)|
|"Had to pay for parking."||(in 38 reviews)|
|great hotel||in 226 reviews|
|nice room||in 217 reviews|
|room service||in 198 reviews|
|friendly staff||in 197 reviews|
|great location||in 173 reviews|
|train station||in 140 reviews|
|front desk||in 111 reviews|
|parking fee||in 81 reviews|
|historic building||in 78 reviews|
|great food||in 60 reviews|
|good bar||in 58 reviews|
|bed and pillows||in 54 reviews|
|scranton||in 28 reviews|
|nice place||in 9 reviews|
|stained glass||in 9 reviews|
|could hear very clearly||in 8 reviews|
|great view||in 6 reviews|
|wedding events||in 6 reviews|
Noisy and Dirty
The parking was convenient to my room.
The walls were thin. Heard the alarm going off in the morning in the room next to me. The room was next to the ScrantonCollege Athletic field which played loud music during and event taking place (girls soccer game). Lastly the room was not very clean. The soap used from the prior guests was still in the bath tub.
The historic building, the way it's converted to a hospital. It gives you a good feeling.
Didn't have any floor mats/carpets near bathroom
Love the old train station re-purposing. It's really a well kept and well run hotel. The rooms are clean and the beds are comfortable.
While we enjoyed the uniqueness of the train station turned hotel, we were impressed by the staff. From the desk clerks right down to the bartender, EVERYONE made us feel at home and bent over backwards to take care of our needs. Though I could use anyone as an example, I was particularly struck by the friendliness and professionalism of one of your longtime lady bartenders (whose name escapes me). I came quite late. Though she was probably thinking she would get out early, she bent over backwards to find out what I wanted. A few other regulars came in and she made a point of introducing us in the most engaging an appropriate way I have ever experienced in a Pennsylvania Hotel. I can see why this lady has been retained for 30 years and I only regret that I've forgotten her name as she deserves to be properly appreciated.
Not being able to get a receipt because I booked via Kayak with a service that you don't access directly.
The building was historic and located in a convienient area.
We booked with booking.com and the hotel had no record of our reservation. We found the prior persons dental floss in our room on the floor next to the bed. The worst part was hearing the music from the bar Kildares from across the street all night long...
Beautiful structure in a great location
Upgrades at Radisson Laskawanna
I have been making an annual trip to Scranton, Pa for the last 15 years. I always stay at the Radisson Lakawanna. The lobby decor has been preserved ( beautiful marble, mosaics, and stained glass). The rooms have recently been redecorated - or are in the process. This is a welcome improvement. The staff is friendly and helpful. We love dining at Carmen's ( in the hotel). Good food at a reasonable price.
Could Be a Great Hotel
The refurbishment of the grand train station into a hotel is nearing completion and they have kept much of the details of the main station lobby. It feels grand, though I question some of their design choices (neon bright spot lights?)
The heating systems were off and on, including bouts of cold and hot water in the showers. The food at the grill and their main restaurant was Okay, but nothing to get excited about.
Room not ready
The hotel is in a historic train station. Wonderful restoration.
I arrived early, so the room was not ready. Okay, I was told I would get a call on my mobile phone when a room was ready. That call never came. As the normal check-in time approach, I returned to the hotel to find that my room had been ready but that no one had found the time to call me.
The rooms were very large, beds very comfortable. The hotel lobby was very elegant and the old train terminal atmosphere was very cool.
The bathroom was renovated with a stone vanity and very nice tile, but they used a very crappy tub surround.
Beautiful antique architecture is coupled with contemporary, modern amenities in this hotel located in Scranton, Pennsylvania. The Radisson Lackawanna Station Hotel Scranton is housed in a building that used to be a train station done in the French Renaissance style.
The rooms in the hotel can be booked as king, queen, double queen, studio suite, business class, hospitality suite which includes room for entertaining, one-bedroom suites, and whirlpool suites. The suites have separate bedrooms and extra space. There are pillowtop mattresses and sleeper sofas for the kids to sleep on. Amenities that all 146 rooms come with include climate control, coffee makers, hairdryers, flat-screen TVs with premium channels, free WiFi, refrigerators, and free bottled water.
The Radisson Lackawanna Station Hotel Scranton has two restaurants, a bar/lounge area, a coffee shop, and room service available during specified hours. There are 47 off-property restaurants that guests can get to within walking distance of the hotel. Backyard Ale House is just four minutes away. Abe’s Kosher Delicatessen is only a six-minute walk, as is Thai Rak Thai Restaurant.
The hotel offers guests a 24-hour business center that is well-equipped. There is also a conference space available and meeting rooms. A fitness center is also open around the clock for guest convenience. Those who stay at the Radisson Lackawanna Station Hotel Scranton in the winter months will find skiing, both cross-country and downhill, nearby. There’s also snow tubing for fun for the whole family.
based on 912 reviews
Policies vary by room type and provider.
Radisson Lackawanna Station Hotel is extending its cancellation policy for all reservations booked with a check-in date until June 30, 2020. For more information, visit the Radisson Response to COVID-19 page.
Radisson Lackawanna Station Hotel is located at 700 Lackawanna Avenue, 0.3 miles from the center of Scranton. Hilton Scranton & Conference Center is the closest landmark to Radisson Lackawanna Station Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Radisson Lackawanna Station Hotel.
Yes, Radisson Lackawanna Station Hotel offers free Wi-Fi.
No, Radisson Lackawanna Station Hotel does not offer free parking.
Yes, Radisson Lackawanna Station Hotel offers free airport shuttle service.
Radisson Lackawanna Station Hotel is 5.6 miles from Wilkes-Barre Scranton. Radisson Lackawanna Station Hotel is 53.3 miles from Allentown Allentown-Bethlehem.
Yes, Radisson Lackawanna Station Hotel is a pet-friendly hotel.
No, Radisson Lackawanna Station Hotel does not have a pool onsite.
Radisson Lackawanna Station Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.