Scranton Car Rentals

Pathfinder Stripper-No options at all @ $76.00 per day!- In Scranton!

Pros: It started right away It had reasonable power The brakes worked!

Cons: No outside thermometer Just a "Low Temperature Outside" note. That doesn't help much when the difference from 31F to 33F makes a big difference! No backup camera, No remote start. No auto headlights. Just a mediocre car without the frills mist other offer!

Pros: I like the rate..the car... Manger at the Philly Airport was a great man.. good service...

Cons: My fight was dilate for about 2 hrs.... when I got to the rental office it was close... about 1pm... called left a mesg......went to my friends house.....I called back again around 3 pm ... I told the lady what happen with my fight ... and she started to give me a hard time...We are going to charge you.. I was here and you were not..and on and on..when i asked her What can you do for me.. she said I will call back........she called me back.. well if you are here within 30 minutes We will charge you anyway...Oh the manger at Philly airport Great guy

Lengthy Dropoff

Pros: The car was very suitable, would have enjoyed more room but gas mileage was sufficient and the value of this rental size was best.

Cons: One hour and 15 minutes for dropoff, very unacceptable. I understand things happen but that caused problems for myself as well. No representative was at the location when I arrived 45 minutes before close. The representative was apologetic and was obviously flustered with about 9 people and 5 transactions waiting. I wanted a receipt for my rental and was pleased I at least got that, which also took some doing because the system was trying to charge for an extra hour although I was there on time. The rental itself was fine, although they also seem to have an issue with detailing on a timely basis.

If you feel like getting swindled

Pros: The car ran.

Cons: Basically everything. The $50 i agreed to online and commited to during pickup for a single day of rental almost turned into $130 at drop off. Car took forever to pickup because they overbooked rentals so I almost was left without a vehicle. The windshield wipers were terrible which didn't facilitate the 3 hour trip through the rain. The brakes were equally terrible. I dropped off my family at Hertz in the airport before going to fill up the gas tank but meanwhile an employee checked the car in and charged me $10 per gallon (local gas prices = $2 per gallon) while I had asked to revert the charges so I could make a quick trip to a gas station considering I showed up almost 2 hours early for the return. The answer I got was "it's too late, already done". I asked for the manager who agreed to give me a one time "discount" on the gas and charged me only 200% of the local prices rather than 500%.....yay. The manager asked me to do a phone survey which I agreed to but he used MY phone to dial the number and then proceeded to ask me questions and do the phone survey HIMSELF. In fact, when he asked me how likely i was to ever recommend Hertz on a 0 to 9 scale I answered 3 and I watches him press the number 9 on the krypad. Absolutely unprofessional and unacceptable.