Pros (+) Front desk staff extremely friendly and helpful
3 stars
Hilton Scranton & Conference Center
Photos of Hilton Scranton & Conference Center
Overview
The Hilton Scranton & Conference Center hotel is in the prime location of Northeast Pennsylvania for your lodging and event needs. We are Green Seal certified and have an IACC-approved conference center offering WiFi in all meeting rooms and the lobby, and a 24-hour business center. Local companies near the hotel include Paper Magic, Sanofi Pasteur, VaxServe, Bank of America, Cigna, Cinram, Prudential, and Azek Trimboard. Attractions in walking distance include the Mall at Steamtown, and Steamtown National Historic Site. We are also walking distance from the University of Scranton. Come and relax in our hotel's indoor pool and whirlpool. Or keep up with your exercise routine in our health club, equipped with elliptical machines, treadmills, bicycles, a nautilus machine and free weights. Start your day with a cup of coffee from our Coffee Bar, where we proudly brew Starbuck's coffee, enjoy breakfast or lunch in Trolley's Bistro Restaurant, and dinner in Casey’s Corner. PJ's Pub is a great place to relax after a long day. Enjoy our local wineries and waterfalls or take "The Office" walking tour in our family-friendly historical downtown cultural art district. The hotel is close to Riverfront Sports Complex, Montage Mountain, Marywood University, Lackawanna College and a short walk to University of Scranton. Other activities: New York Yankees AAA Team: The Scranton/Wilkes-Barre Railriders at PNC Field, Toyota Pavilion Concerts, Lackawanna Coal Mine Tour, Pennsylvania Anthracite Heritage Museum, Electric City Trolley Museum, play the slots at Mohegan Sun at Pocono Downs, Montage Mountain Ski Resort, Montage Meltdown Water Park, Elk Mountain Ski Resort, Houdini Museum, and the Mohegan Sun Arena at Casey Plaza - home of the Wilkes-Barre Scranton Penguins, AHL team of the Pittsburgh Penguins. Annual Scranton, PA events include La Festa Italiana, Steamtown Marathon - qualifier for the Boston Marathon, North Pole Express - visit Steamtown National Historic Site and ride on board a steam-powered train, Holiday Light Spectacular at Nay Aug Park, First Night - a New Year's Eve for families, St. Patrick's Day Parade - the 3rd largest in the USA, NASCAR Pocono/Pennsylvania 500, and Philharmonic and Fireworks at the PNC Field.
Latest deals for Hilton Scranton & Conference Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Scranton & Conference Center
- Adults only
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Adults only
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
General
- Seating area
- Interconnected room(s) available
- Lockers
- Telephone
- Privacy curtain
- Ski storage
- Storage available
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Golf
- Skiing
- Ice skating
- Bowling
Parking and transportation
- Parking
- Airport shuttle
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Pool and spa
- Hot tub
- Indoor pool
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Fitness
- Fitness center
Reviews of Hilton Scranton & Conference Center
7.9
Good
544 verified ratings
Wonderful
255
Very good
88
Good
79
Okay
32
Fair
28
Mediocre
18
Poor
44
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the convenient location of the hotel. However, many reviews highlighted issues with cleanliness, including dirty rooms and bathrooms. Additionally, some guests found the parking situation inconvenient and felt that the hotel was overpriced for its offerings.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
6 reviews
8.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's staff and customer service?
The staff at the Hilton Scranton & Conference Center is known for being friendly, attentive, and personable. Guests have highlighted the exceptional service provided by the staff, making the check-in process smooth and ensuring a pleasant overall experience.
How is the cleanliness of the hotel and its rooms?
Guests have consistently praised the cleanliness of the hotel and its rooms. The hotel is described as clean, safe, and spacious, providing a comfortable and hygienic environment for guests.
What are the parking options and associated costs at the hotel?
While the hotel offers parking, some guests have expressed concerns about the parking situation, mentioning that it is not directly attached to the hotel and can be inconvenient. Additionally, there have been comments about unexpected charges for parking, which have caused dissatisfaction among some guests.
What are the dining options and food quality at the hotel?
Guests have appreciated the breakfast and dining options at the hotel, with positive mentions of the omelets and the friendly staff. However, there have been some negative comments about the service in the restaurant and unexpected additional charges for breakfast.
When is the best time to visit the hotel?
The high season at the Hilton Scranton & Conference Center is in March, while the low season is in December. Visitors can plan their trips accordingly to make the most of their stay based on seasonal variations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended requesting a room with a view, but be cautious as some guests mentioned that their room with a view faced a parking garage.
Take Advantage of the 24-Hour Shuttle Service
Guests appreciated the convenience of the 24-hour shuttle service, which is great for exploring the downtown area and nearby attractions.
Be Mindful of Parking Fees
Some guests were surprised by the parking fees, so it's advisable to inquire about parking costs and validation procedures upon check-in.
Consider Room Location
If you're sensitive to noise, try to avoid rooms located near the elevator shaft, as some guests reported disturbances from the elevator throughout the night.
Check the Heating System
A few guests mentioned difficulties with regulating the heating system, so it may be helpful to inquire about this when checking in.
Verify Room Amenities
Some guests encountered issues such as broken toilets, missing towel racks, and malfunctioning air conditioning, so it's advisable to check the room amenities upon arrival and report any issues promptly.
Explore Nearby Dining Options
The hotel's location is optimal for accessing restaurants in town without having to drive, providing a convenient dining experience.
Take Note of Additional Charges
Guests were surprised by additional charges, such as overnight fees and unexpected charges for parking, so it's recommended to clarify all potential additional costs during the booking process.
Utilize the Hotel Shuttle for Transportation
The hotel shuttle is a convenient way to get around, but it's important to note that it may have limitations on how far it can take guests.
Appreciate the Friendly Staff
Many guests praised the friendly and helpful staff, particularly at the front desk, making for a welcoming and pleasant stay.
Location
100 Adams Avenue, Scranton, PA 18503-1826
What's nearby
- Hilton Scranton & Conference Center19 yd
- Scranton Iron Furnaces245 yd
- Lackawanna County Courthouse and John Mitchell Monument273 yd
- Dime Bank Building377 yd
- First Church of Christ Scientist0.3 mi
- St. Peter's Cathedral0.3 mi
- University of Scranton0.3 mi
- Albright Memorial Building0.4 mi
- Finch Building0.4 mi
- Steamtown National Historic Site0.5 mi
- Central Railroad of New Jersey Freight Station0.6 mi
- Electric City Trolley Museum0.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Scranton & Conference Center
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $127 |
Average price (weekend night) | $224 |
When to book a room at Hilton Scranton & Conference Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Scranton & Conference Center
FAQs when booking at Hilton Scranton & Conference Center
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Wilkes-Barre Scranton |
Distance to airport | 5.6 mi |