Hilton Scranton & Conference Center

The staff at the Hilton Scranton & Conference Center is known for being friendly, attentive, and personable. Guests have highlighted the exceptional service provided by the staff, making the check-in process smooth and ensuring a pleasant overall experience.

Guests have consistently praised the cleanliness of the hotel and its rooms. The hotel is described as clean, safe, and spacious, providing a comfortable and hygienic environment for guests.

While the hotel offers parking, some guests have expressed concerns about the parking situation, mentioning that it is not directly attached to the hotel and can be inconvenient. Additionally, there have been comments about unexpected charges for parking, which have caused dissatisfaction among some guests.

Guests have appreciated the breakfast and dining options at the hotel, with positive mentions of the omelets and the friendly staff. However, there have been some negative comments about the service in the restaurant and unexpected additional charges for breakfast.

The high season at the Hilton Scranton & Conference Center is in March, while the low season is in December. Visitors can plan their trips accordingly to make the most of their stay based on seasonal variations.

Several guests recommended requesting a room with a view, but be cautious as some guests mentioned that their room with a view faced a parking garage.

Guests appreciated the convenience of the 24-hour shuttle service, which is great for exploring the downtown area and nearby attractions.

Some guests were surprised by the parking fees, so it's advisable to inquire about parking costs and validation procedures upon check-in.

If you're sensitive to noise, try to avoid rooms located near the elevator shaft, as some guests reported disturbances from the elevator throughout the night.

A few guests mentioned difficulties with regulating the heating system, so it may be helpful to inquire about this when checking in.

Some guests encountered issues such as broken toilets, missing towel racks, and malfunctioning air conditioning, so it's advisable to check the room amenities upon arrival and report any issues promptly.

The hotel's location is optimal for accessing restaurants in town without having to drive, providing a convenient dining experience.

Guests were surprised by additional charges, such as overnight fees and unexpected charges for parking, so it's recommended to clarify all potential additional costs during the booking process.

The hotel shuttle is a convenient way to get around, but it's important to note that it may have limitations on how far it can take guests.

Many guests praised the friendly and helpful staff, particularly at the front desk, making for a welcoming and pleasant stay.