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The staff are excellent. The beds were uncomfortable, but for the price no complaints.
The location - immediately on the waterside - was excellent. Bed linen and bathroom were clean. Overall enjoyment was spoiled by: filthy windows (difficult to see out until we cleaned them ourselves); grubby upholstery and surfaces; some light bulbs inoperative/ missing; curtains grubby and badly hung like rags across the window; curtain pulls inoperative; and lack of bath mat, in small bathroom with open shower area. No guest feedback slips available. Overall, poorly presented.
Beautiful, tranquil location with view over the lake. Large, airy, comfortable room, friendly and helpful staff. The shower attachment was broken and there was a leak in the dining room but both are probably temporary probems and don't detract from overall quality of hotel.
the hotel is very well located and good value at the 40€ per night that we paid, however, we would have been disappointed had we paid the full price of 60 € +
An item had been stolen from our room directly after having the room made up. After complaining to the front desk about this it was mysteriously returned to us the next day.
location it was in course of much needed renovation!
the personal warm welcome of the owner and his staff and the location close to the village and close to the best beaches on a beautifull spot at the lake
The staff was friendly , great walking area along scenic pathway . Large room . Uncomfortable Beds need to upgrade , felt budget !
The view from the room
Pleasant and friendly staff in a nice location. The estuary view was fantastic and was great with the kids for crabbing. No
We could not have dinner at the restaurant because of the big group. The reception did not tell us about it when we checked in. Fortunately there were restaurants near the hotel. My husband has a difficulty walking.
The location, interior style and the freindly staff The broken floor panels when entering the building
That the rooms were really clean..
The position is very good and the views excellant The fridge was completely iced up, but then again I did not expect a small kitchen.
Not a lot, maybe the view of the surfers from the balcony. The room was adequate but average. The restaurant was fully booked and we were told to find a restaurant in the town. It was cold and raining and my wife is disabled so looking for a restaurant was not fun.
It is really 4 star hotel. The orchide room is excellent. The views are stunning. You can hear the waves and sand dunes. Great experience. The brekfast was fine. It's a bit difficalt to find the hotel in town. No signs. The restaraunt works for lunch till 2.00pm. - a bit strange.
The sixe of the room and the view The staff were very solemn .and un helpful and the services were not open until the times stated.
The sea side and helpful personnel at reception. Bed room curtains too short and badly worn. I had to fix them with glue paste. This problem was well known by reception personnel.
wonderful view on the Ocean few minutes away from harbour direct access to the beaches free and good internet access (bring your own Ethernet cable) free paking (outside) slightly understaffed so service at restaurant and bar is a bit long but staff always did their best.
the confort of the room and the view to the sea the indoor pool only opens at the weekends
Friendly staff, fresh newly renovated room, big and very confortable bed, lovely quiet location, nice terrace. Room and bathroom were a bit small for a 4 stars hotel, no place to put the suitcases, no place to put the toiletries, the furniture was lovely but made for a room twice that size, deck chairs on terrace in need of refurbishment.
The location of the hotel and friendliness of staff is outstanding. The bathroom is too small for a 4 star hotel.
The hotel is very quiet and in a beautiful posotion overlooking the lake. The rooms and bar area are also very well furnished and the staff most welcoming.You can walk to the beach, round the lake and into Hossegor and I'm sure it would be lovely to sit by the pool in warmer weather than we had. We ate in the hotel on the first evening and the food was not good- a bit BrakeBrothers and this put us off eating breakfast there too- it was an international buffet style which one doesn't usually eat in France as lunch follows at mid-day!They said one could eat meals there but did not stress theydid not have a chef and it was just heated up. We did pass on these comments.
The hotel was absolutely beautiful but what stood out the most was the fantastic service. The man at reception ithink Robert was his name was so friendly and made us feel right at home! We will def be back!
The hotel is very stylish and comfortable. The staff were extremely friendly and helpful. The situation was excellent- right on the edge of a lake and close to the beach. It takes about fifteen minutes to walk into Hossegor which has numerous cafes and shops (mostly aimed at wealthy young surfers!)
We were visiting family who live nearby. Very nice hotel,friendly atmosphere, would return there anytime. thanks for your assistance no, everything was really nice,
The view of the room to the lake was amazing. Expensive breakfast.
The location is fantastic. You can walk to town or directly in front of the hotel.There is a path to jog/walk around this salt water lake connected to the ocean and you can admire the scenery at low and high tide. The service is nothing to write home about. The staff is indifferent at best. The restaurant is overpriced and so are the rooms for what you get.Bathroom fixtures are cheap, towels worn out and decoration leaves to be desired.
Great location on lake. Expensive breakfast
well situated for town centre and nearby amenities, with great view of the lagoon
location by lake good, food excellent restaurant closed earlier than desired
Lovely location and pleasant, comfortable fit out. Drinks on terrace in the evening a real treat. Some staff were efficient but not very friendly - perhaps the result of a long season
A very well run hotel on the edge of Hossegor Lake with beautiful views across the lake to give south west evening sun on the balconies and in the rooms.The management were particularly helpful at all times It was as described - a 3 star hotel on the edge of town & lake.
excellent stuff, excellent place... The internet connection was very poor
Wonderful hotel;Jerome and his wife and Stephanie were charming Very stylish and relaxing apart from a noisy baby by the pool Breakfast buffet was first class We will be back next year hotel should be adults only! young children can make any hotel less than relaxing
I went surfing to hossegor and my stay was really pleasant. Great staff like family and the acommodations are great.
Excellent room, very light and airy, with large glazed doors on two sides opening onto spacious balcony. Staff very helpful and attentive. Breakfasts very good. Both restaurants serve delicious evening meals and are very good value. The hotel a small (free) car park, and there is plenty of free on-street parking adjacent to the hotel. Usual "French Plumbing" smells and gurgling waste pipes in bathroom. Shower doors did not fit properly so that bathroom floor became wet.
Location Shutter a bit old bathroom had steep step up to toilet which I felt could be a potential tripping hazzard
Very friendly staff, very clean, good views. The shower was poor with little water pressure.
close to sea could not get into room till 4 o clock
Tge location and the staff
easy comfort chair missing from room. Had to sit on the bed or a hard wood dining chair. no good for 10 day stay!
The special offer at a very low price offered value for money. The room and corridors smelt a little damp and musty, but the weather was wet.The swimming pool , which is the first thing you see was green and badly maintained.
The staff very nice- service excellent Hotel needs a makeover- a bit faded
nice location no
free wi-fi, location, clean room, friendly staff breakfast: no enough food for everyone, dirty cups, sour milk - the hotel is great just don't have breakfast there.
The location is outstanding and the hotel first class, including gourmet food. At the sea side with the calm of the countryside.
A very well run hotel with good food attractively priced. Good loaction.
Excellent location by the lake. Very pleasant staff. Good food. Although the food was excellent the menu becomes limited after a few days.
The lack of formality, and breakfast and dinner included in our room rent. Can not think of anything.
The location, close to seaside, but with nice views over large lake.Good size balcony, comfortable bed.friendly staff led by working owners. no