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An item had been stolen from our room directly after having the room made up. After complaining to the front desk about this it was mysteriously returned to us the next day.
the hotel is very well located and good value at the 40€ per night that we paid, however, we would have been disappointed had we paid the full price of 60 € +
location it was in course of much needed renovation!
The staff are excellent. The beds were uncomfortable, but for the price no complaints.
Beautiful, tranquil location with view over the lake. Large, airy, comfortable room, friendly and helpful staff. The shower attachment was broken and there was a leak in the dining room but both are probably temporary probems and don't detract from overall quality of hotel.
The view from the room
the personal warm welcome of the owner and his staff and the location close to the village and close to the best beaches on a beautifull spot at the lake
Pleasant and friendly staff in a nice location. The estuary view was fantastic and was great with the kids for crabbing. No
The location - immediately on the waterside - was excellent. Bed linen and bathroom were clean. Overall enjoyment was spoiled by: filthy windows (difficult to see out until we cleaned them ourselves); grubby upholstery and surfaces; some light bulbs inoperative/ missing; curtains grubby and badly hung like rags across the window; curtain pulls inoperative; and lack of bath mat, in small bathroom with open shower area. No guest feedback slips available. Overall, poorly presented.
The staff was friendly , great walking area along scenic pathway . Large room . Uncomfortable Beds need to upgrade , felt budget !
The view of the room to the lake was amazing. Expensive breakfast.
location by lake good, food excellent restaurant closed earlier than desired
The location is fantastic. You can walk to town or directly in front of the hotel.There is a path to jog/walk around this salt water lake connected to the ocean and you can admire the scenery at low and high tide. The service is nothing to write home about. The staff is indifferent at best. The restaurant is overpriced and so are the rooms for what you get.Bathroom fixtures are cheap, towels worn out and decoration leaves to be desired.
well situated for town centre and nearby amenities, with great view of the lagoon
Great location on lake. Expensive breakfast
Lovely location and pleasant, comfortable fit out. Drinks on terrace in the evening a real treat. Some staff were efficient but not very friendly - perhaps the result of a long season
A very well run hotel on the edge of Hossegor Lake with beautiful views across the lake to give south west evening sun on the balconies and in the rooms.The management were particularly helpful at all times It was as described - a 3 star hotel on the edge of town & lake.
Friendly staff, fresh newly renovated room, big and very confortable bed, lovely quiet location, nice terrace. Room and bathroom were a bit small for a 4 stars hotel, no place to put the suitcases, no place to put the toiletries, the furniture was lovely but made for a room twice that size, deck chairs on terrace in need of refurbishment.
The hotel is very quiet and in a beautiful posotion overlooking the lake. The rooms and bar area are also very well furnished and the staff most welcoming.You can walk to the beach, round the lake and into Hossegor and I'm sure it would be lovely to sit by the pool in warmer weather than we had. We ate in the hotel on the first evening and the food was not good- a bit BrakeBrothers and this put us off eating breakfast there too- it was an international buffet style which one doesn't usually eat in France as lunch follows at mid-day!They said one could eat meals there but did not stress theydid not have a chef and it was just heated up. We did pass on these comments.
We were visiting family who live nearby. Very nice hotel,friendly atmosphere, would return there anytime. thanks for your assistance no, everything was really nice,
The hotel is very stylish and comfortable. The staff were extremely friendly and helpful. The situation was excellent- right on the edge of a lake and close to the beach. It takes about fifteen minutes to walk into Hossegor which has numerous cafes and shops (mostly aimed at wealthy young surfers!)
The hotel was absolutely beautiful but what stood out the most was the fantastic service. The man at reception ithink Robert was his name was so friendly and made us feel right at home! We will def be back!
The location of the hotel and friendliness of staff is outstanding. The bathroom is too small for a 4 star hotel.
I went surfing to hossegor and my stay was really pleasant. Great staff like family and the acommodations are great.
excellent stuff, excellent place... The internet connection was very poor
Wonderful hotel;Jerome and his wife and Stephanie were charming Very stylish and relaxing apart from a noisy baby by the pool Breakfast buffet was first class We will be back next year hotel should be adults only! young children can make any hotel less than relaxing
nice location no
The location, close to seaside, but with nice views over large lake.Good size balcony, comfortable bed.friendly staff led by working owners. no
The lack of formality, and breakfast and dinner included in our room rent. Can not think of anything.
free wi-fi, location, clean room, friendly staff breakfast: no enough food for everyone, dirty cups, sour milk - the hotel is great just don't have breakfast there.
A very well run hotel with good food attractively priced. Good loaction.
The location is outstanding and the hotel first class, including gourmet food. At the sea side with the calm of the countryside.
The staff very nice- service excellent Hotel needs a makeover- a bit faded
easy comfort chair missing from room. Had to sit on the bed or a hard wood dining chair. no good for 10 day stay!
Excellent location by the lake. Very pleasant staff. Good food. Although the food was excellent the menu becomes limited after a few days.
The special offer at a very low price offered value for money. The room and corridors smelt a little damp and musty, but the weather was wet.The swimming pool , which is the first thing you see was green and badly maintained.
Location was perfect, room and view very good and breakfast worth having. Friendly staff and free parking Bar was disappointing and only Heineken or 1664, ie no French beers or ales. Bar area very 1970's and such a wonderful location deserves better public areas
Good location and view at the seaside. Quite standard hotel without any highlights or complains. Time was off-season so I'd expect quite more lively atmosphere durign high seasons.
The room was lovely and the view was stunning The breaskfast was poor and very expensive
Great seaviews from our room direct at the beach. There are bars with late opening hours nearby. However often the sea is louder!
Great location overlooking the sea and good size room. Main entrance and access could be improved.
I liked the situation of the hotel and the view from the hotel in the room with seaview. The cook at the hotel could do better.
Everybody was really friendly, the beachfront amazingly beautiful and the high quality surfing facilities
It was conveniant for our needs No air con, room was very very hot
The situation was good but we were not aware that a disco was held at the hotel so it became very noisy. The exterior of the hotel, particularly at the rear was dirty and untidy.