Pros (+) Great staff; comfortable room; various facilities available.
4 stars
Chheng Residence
Ta Phul Village, Svay Dangkum District, Siem Reap 17259, Cambodia
Siem Reap, Cambodia
See location+855 6396 8287Photos of Chheng Residence
Overview
Hotel with free valet parking, a short walk to Angkor Night Market This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Chheng Residence offers 21 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hair dryers can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Chheng Residence
- Outdoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
General
- Family rooms
- Fireplace
- Seating area
- Garden view
- Slippers
- Interconnected room(s) available
- Sofa
- Lockers
- Telephone
- City view
- Pool view
- Storage available
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Minibar
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- No smoking
- Lowered sink
- Upper floors accessible by stairs
- Designated smoking area
Pool and spa
- Saltwater pool
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Cycling
Family friendly
- Cribs available
- Swimming pool toys
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Chheng Residence
8.4
Very good
915 verified ratings
Wonderful
622
Very good
147
Good
93
Okay
20
Fair
14
Mediocre
8
Poor
11
Summary of reviews
Guests say
Guests appreciated the hotel's great location, friendly service, and clean facilities. Many highlighted the comfort of the rooms and the quality of the breakfast. However, some guests experienced issues with amenities and communication with the staff, indicating room for improvement in service consistency.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.4 out of 10
355 reviews
8.7 out of 10
12 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
Chheng Residence offers a clean, comfortable, and spacious family room with helpful and accommodating staff. The hotel also has a nice swimming pool and a gym.
Is the hotel's location convenient for exploring the area?
Chheng Residence is located in a quiet area close to the center, making it a good choice for those who want to relax after visiting temples. It is also within walking distance to Pub Street and the market.
What practical amenities does the hotel offer?
Chheng Residence provides free parking, a business center, tour desk, and a 24-hour front desk. Additionally, the hotel offers bicycle rental and a fitness center.
How is the cleanliness and comfort of the rooms?
The rooms at Chheng Residence are spacious, clean, and comfortable, with a nice bathtub and a tropical outdoor area with a pool. However, some guests mentioned issues with mosquitoes and cold water.
What can guests expect from the hotel's customer service?
The staff at Chheng Residence are described as very friendly, helpful, and accommodating. However, some guests experienced communication difficulties and limited English proficiency among the staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Ground Floor
Several guests recommended ground floor rooms for easy accessibility and a view of the pool.
Consider Bringing Mosquito Repellent
Some guests mentioned encountering mosquitoes in the rooms, so it might be helpful to have repellent on hand.
Explore Nearby Attractions
The hotel is within walking distance of popular spots like the Angkor Night Market, Pub Street, and the Lucky Mall, making it convenient for guests to explore the area.
Check Room Amenities
While the hotel offers a range of amenities, some guests noted that certain facilities, such as the gym, were not fully operational, so it's advisable to check the status of specific amenities before arrival.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, so light sleepers may want to consider this when choosing a room or bring earplugs as a precaution.
Take Advantage of the Spacious Rooms
Many guests appreciated the large, clean, and comfortable rooms, making it a point of praise in their reviews.
Consider Transportation Options
The hotel offers free parking and an airport shuttle, which can be convenient for guests planning to explore the area or arriving by car or plane.
Plan for Dining
While the hotel has dining options, some guests noted that the restaurant was closed, so it's advisable to plan for dining alternatives, especially if arriving during the pandemic when certain services may be limited.
Enjoy the Pool and Garden
Guests highlighted the pleasant outdoor areas, such as the pool and garden, as ideal spots for relaxation after a day of sightseeing.
Communicate Preferences in Advance
Some guests experienced challenges with language barriers, so it may be helpful to communicate any specific requests or concerns to the hotel in advance to ensure a smooth stay.
Location
Ta Phul Village, Svay Dangkum District, Siem Reap 17259
What's nearby
- Artisans Angkor0.5 mi
- Pub Street0.5 mi
- Siem Reap City Centre1 mi
- Cambodian Cultural Village1.7 mi
- Angkor Wat3.9 mi
- Angkor Archaeological Park4.8 mi
- Prasat Kravan5.4 mi
- Bayon5.7 mi
- Angkor Thom5.7 mi
- Ta Prohm5.9 mi
- Banteay Kdei5.9 mi
- Prasat Suor Prat6 mi
Policies
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
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Essential information about Chheng Residence
Low season | January |
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High season | November |
Average price (weeknight) | $21 |
When to book a room at Chheng Residence
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Siem Reap–Angkor Intl |
Distance to airport | 25.0 mi |
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