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Staff was very rude, the smoking regulations were ridiculous
Very clean and up dated
The room was newly remodeled. It was very clean. The front office staff was extremely nice and accommodating. Cedric the assistant manager was great. We had a rough day before arriving & he managed to give us a few laughs & great customer service.
The inside of the room was updated. The staff were very nice and went oUt of their way to be helpful. The exterior needs to be updated to reflect the quality of the staff and interior areas.
Late check out The bed had a sag to one side
Room was small but clean. Staff was incredibly friendly. Just off interstate. No restaurants nearby other than burger king.
The staff was exceptional friendly and helpful! We came on Sunday so the hotel restaurant was closed, there were no close restaurants, and 3/4 delivery menus we were given were invalid! :(
Location / Price N A
Staff was very helpful and friendly Right on hwy....too much noise from traffic. Beds were not comfortable.
Traffic noise. Totally outdated.
The room was clean and filled with accessories (i.e. microwave, frig, and internet). Close to interstate for business traveling. Staff was friendly, but inefficient. The room door lock didn't work all the time. Maid didn't replenish coffee or shampoo for multi-day stay. Hotel staff seems disorganized and computer system went down prior to check-in. Cheaper rates quoted at check-in.
Was nice decent hotel. With Hi-Speed internet and TV with clean beds and bathroom it provided just what we needed.
close to 75 and plenty of parking The check in process was extremely slow And the room smelled damp.
Was put in handicap room
Well appointed rooms with super comfortable beds. I would rate it higher if all the rooms we stayed in didn't smell so bad. The smell and the staff were just ok.
Hair on the pillows.
Very clean hotel and well taken care of. Bed was soft, but otherwise, nothing to critique.
General facility. Beds are comfortable. Quiet. Staff is very pleasant. Can't really think of anything.
clean and updated!
2 out of 4 light bulbs were out. Advise giving a good hand full of bulbs to someone and have them check them all.
Great Hotel good location just off major highway
We were pleasantly surprised by how nice the suite was that we stayed in. My fiancé and I had never stayed at a Hampton Inn and it was a last minute booking, so we weren't exactly expecting quality but it was! Since we got in at 2:00am, we asked for a late checkout and the staff completely understood and allowed us to choose the checkout time! I had never had that gape at other hotels. I enjoyed the breakfast and found that there was a variety to choose from. There wasn't much seating for breakfast and ended up sitting on the couch and used the coffee table, which wasn't the most comfortable way to eat.
Excellent customer service, the staff was super friendly and very responsive. Room could've been slightly bigger but the customer experience more than made up for it.
We thought the hotel was very reasonsably priced. Breakfast was good..typical hotel food..
Beds are very comfortable although pillows needed to be a little more supportive. Rooms were very nice and the kitchen was a nice surprise. Staff was very nice and accomadating.
Homewood Suites was a great place to stay for our extended trip. The staff was very attentive and made us feel like family right from the start. The cost was also very reasonable.The location had a country feel to it, yet we were within city limits and close to everything we needed. The free breakfast was repetitive and uninspiring. It seemed like the hotel was more concerned with quantity than quality. Real orange juice was rarely served (this was Florida), and when it was served, it was diluted. The eggs appeared to be made from powdered mix. The breakfast meat was sausage 22 out of 23 days. Several times, the kitchen ran out of butter or muffins or danish. We were handed Lorna Doones as a substitute. The evening reception was a nice idea, but it fell short of our expectations. Hors d'oeuvres would have sufficed. Instead,we were served salad and tomato soup or meatless macaroni with sauce and salad. Once, during our 23 day stay, sausage was added to the macaroni. We did not attend the Asian night. It smelled horrible.
Place was very clean and the price was right. Breakfast was not great... Eggs (or so they are called) were very bad.
the separate bedroom + living/kitchenette is best, especially at this price.
Great room layout, plenty of room for traveling with two kids under two. Comfortable bed. Things weren't overtly dirty but just seemed old and not super well taken care of, broken outlet covers etc.
Excellent service, both at front desk and center bar. Food I had at bar was outstanding, and the bartender (male) extremely kind and efficient. Room was clean and decorated beautifully. Especially loved the horse cookies they supplied for our horses! A suite on my floor was rented out for group party Friday night-very loud and disruptive. I have already sent a complaint to corporate.
TV would not play movies rented. Received refund, but would of liked to watch the movie. Maitence explained it was due to over head clouds. Cable provide by direct tv.
The location was good with plenty of parking. It was set back so it wasn't right at the highway and there was a nice park behind the hotel. They accept pets and this was a nice place to walk your dog. The woman who cleaned our room was very nice and accommodating to our needs. Celestina was her name. Refrigerator did not work, Breakfast buffet was not included. Did not like the carriage attached to the sweet horse.
Location and pool area. Noise travels too easy. Woken up during the night just from normal conversation next door. Had to keep A/C @ 65 to feel like 72.
It was a great location.
hotel was very clean and smelled that way, I think it was remodeled recently. was well worth our money...
I thought it would be close to my job (location). The price was fair.XXX a night. Manager/owner was very friendly. Wake up call.Cable. found 2 motels same distance from job for 35.night/cleaner. another 1/2 mile 49.99 2 per nite:1 nite free,with ice machines. No priceline.com Ice machine broken room smelled moldy bathroom had spider webs bugs dirty walls hard bed no pool wifi down
The only thing that was ok was the location No towels in room-dirty and would never go back!
nothing it was nasty and they were very untruthfull everything it was NASTY!
Nothing it was horrible This hotel was absolutely disgusting.
We will see how much you really care about my stay... Or if you will respond. We were in the room for only 1 hour then we left to find another hotel. Blood on the 'fresh new' roll of toilet paper. A/C small window unit that needed its filter cleaned 6 months ago. A/C unit that did not even get the room temp down to 85 degrees. Mold in shower, on wall running out of characters to type anymore
Air conditioner in the room never got the room below 76
We were put on the 6th floor, which is SMOKING. Lady at the desk said that is what people who book online get- and they wouldn't move us- offered to "fog" the AWFUL room. So smelly and disgusting. My clothing still stinks. Couldn't sleep for the smell. BEWARE!!!!!!!
Locations close to expressways, took less than 2 mins to check in, been to other hotels that take exesively long time trying to find my reservations, and when you are tired from being on the road want to just go to sleep asap....this place was super fast to check in...the rooms were pleasantly nice, found available free parking, breakfast was average. I would defenitely stay here again on my next vistit to ocala.
The beds were really comfortable best sleep of my trip ! Rooms were big and set up very different from other hotels I stay at . Only thing wrong was fridge wouldn't get cold ! Told them they said oh . :(
Our room with a very comfortable king size bed. Our dog was permitted to stay with us. Needs more sound proofing
Great service that we've come to expect time and time again. I ways look for a Quality Suites wherever I travel. Never a disappointment.
We had a great time.
Staff was great! Not enough seating in lobby or breakfast area. Air conditioner and bathroom fan were so loud that sleep was interrupted. Room got so humid that bathroom tissues were wet. Pool was closed---in Florida.
Breakfast was good. Couch in the room was a plus. Bathroom was not clean. A/C didn't work correctly. Beds not comfortable.
Everyone was very friendly. The breakfast here is good. Very clean.
The room had lots of space and was comfortable. The bathtub faucet needed repair.
clean and quiet nice people for sure
Nicely furnished, comfortable and a feel of quality with privacy being respected!
Clean and close to everything you may need. Turkey bacon at breakfast.
Clean Room by ice maker was noisy
The staff was outstanding from beginning to end. The clerks behind the front desk provided excellent customer service, the quality you might hope for at a 5 star hotel. Not at all
Airconditioning thermostat did not work in our room. We ere given a different room immediately and they made sure we did not forget anything in the move. The previous room was repaired the same day. Everyone was supperhelpful and very friendly. Bed was a little hard for my wife but I slept fine.
Very nice place. Clean. Room was great Nothing
Got in late and the staff acted genuinely concerned. 'Wow we worried that something happen and you were not going to make it''Glad you're here'. The room was excellent, ground floor, easy to get to and clean. Felt like I was treated like a king.
Awesome efficiency style rooms
Clean room and bathroom. Comfortable beds. Very friendly front desk staff. Well maintained. Walls are paper thin. Could hear everything. Husband had to ask neighbors to be quiet at 2:00am. Bathroom sink had no hot water. A/C is either freezing cold or it was burning up with out it.
Looked and felt renovated and simple but clean No breakfast, internet slow
It is completely no smoking and pet friendly. Also good value. No breakfast but still prefer this over higher cost.
Cleaning and Organized
Everything was nice. Room was clean. Staff was pleasant.
We actually sought out this motel for a repeat stay on our return from southern FL. It is away from traffic, has a surprisingly complete breakfast, and the staff were extra helpful on a couple of details. Our room, on third floor, was quiet, comfortable and clean.
Nothing First room was dirty.. Then moved to a second room only to have one bed.. this was after we were told they where full for the night. Had to go online and book the room.
The place was clean and really quiet considering how close it is to the I75. This Microtel was difficult to find even with a GPS. It is tucked into an area behind a service station next to a TSC hardware store. If you miss the very small sign there is no way to turn around without going under the I75 to make a U turn and head back for a second look. They really need a bigger sign at the entrance. Unfortunately the breakfast was lacking and sent us to the Cracker Barrel across the street.
Very clean , could not ask for a better experience! Price was right .. Breakfast fantastic ' room was perfect ' great , great , GREAT !!