Guest reviews
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Overall Rating
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9.3 "Terrific location."9.9 "
Good access to the airport , said 99%." 9.4 "94%liked the proximity to shopping ." 7.7 "Easily accessible by car , said 77%." 9.4 "Near to public transport , according to 94%." 9.0 "90%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." -
8.6 "Generally very clean."8.6 "86% said
rooms were clean ." 8.7 "87% thoughtit was clean ." 10.0 "Clean pool , said 100%." -
8.2 "Breakfast is good."
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8.2 "Great service."8.8 "88% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." 9.3 "93% werehappy with the room service ." 8.8 "88% werehappy with the shuttle service ." 9.5 "95% said theconcierge service was amazing ." 7.5 "Hotel security was great , thought 75%." -
8.1 "Very good internet connection."7.4 "74% said the
wifi quality was great ." 8.8 "88% thought it was agreat value ." -
4.9 "Value below average."2.4 "The
price was too high for 76%." 4.5 "55% said thebreakfast was too expensive ." 1.5 "85% saidbeverages were too expensive ."
Overall Rating
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9.4 "Terrific location."9.9 "
Good access to the airport , said 99%." 9.4 "94%liked the proximity to shopping ." 8.0 "Easily accessible by car , said 80%." 9.5 "Near to public transport , according to 95%." -
8.7 "Generally very clean."8.7 "87% said
rooms were clean ." 8.5 "85% thoughtit was clean ." -
8.6 "Great service."9.0 "90% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." -
8.5 "Breakfast is good."
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8.3 "Rooms are great."8.3 "83% said the
beds were comfortable ." 7.8 "78% werehappy with the bathroom ." 9.3 "93% thoughtrooms were spacious ." 8.7 "87% saidrooms were clean ." 9.8 "98% liked thebig bathroom ." 8.9 "89% appreciated themodern rooms ." 8.7 "87% thought theview was good ." -
4.2 "Value below average."2.3 "The
price was too high for 77%." 4.2 "58% said thebreakfast was too expensive ."
Overall Rating
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9.1 "Terrific location."9.9 "
Good access to the airport , said 99%." 9.4 "94%liked the proximity to shopping ." 7.6 "Easily accessible by car , said 76%." -
8.6 "Generally very clean."8.5 "85% said
rooms were clean ." 8.9 "89% thoughtit was clean ." -
8.4 "Pool is good."
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8.3 "Very good internet connection."8.9 "89% thought it was a
great value ." 7.6 "76% said thewifi quality was great ." -
8.0 "Breakfast is good."
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5.0 "Average value."2.8 "The
price was too high for 72%." 4.8 "52% said thebreakfast was too expensive ."
Overall Rating
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9.1 "Terrific location."9.7 "
Good access to the airport , said 97%." -
8.4 "Great service."8.8 "88% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 7.3 "73% said thereception staff was great ." -
8.3 "Generally very clean."8.4 "84% said
rooms were clean ." -
8.1 "Breakfast is good."
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7.6 "Nice rooms."8.4 "84% said
rooms were clean ." 9.0 "90% thoughtrooms were spacious ." 7.2 "72% werehappy with the bathroom ." 8.2 "82% said thebeds were comfortable ." -
7.0 "High comfort."
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4.6 "Value below average."
Overall Rating
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9.4 "Terrific location."9.9 "
Good access to the airport , said 99%." 9.4 "94%liked the proximity to shopping ." 7.5 "Easily accessible by car , said 75%." -
8.2 "Very good internet connection."7.5 "75% said the
wifi quality was great ." 8.9 "89% thought it was agreat value ." -
8.1 "Comfort level is high."8.6 "86% said the
beds were comfortable ." 8.9 "89% thoughtrooms were spacious ." 9.4 "94% liked thebig bathroom ." -
8.1 "Rooms are great."8.6 "86% said the
beds were comfortable ." 7.4 "74% werehappy with the bathroom ." 8.9 "89% thoughtrooms were spacious ." 8.5 "85% saidrooms were clean ." 8.9 "89% thought theview was good ." 8.9 "89% appreciated themodern rooms ." 9.4 "94% liked thebig bathroom ." -
8.0 "Great service."8.5 "85% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." 9.4 "94% werehappy with the room service ." -
6.6 "Food is average."6.8 "Only 68% were
satisfied with the menu ." -
4.4 "Value below average."4.2 "58% said the
breakfast was too expensive ." 2.2 "Theprice was too high for 78%."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Amazingly one can take the airport luggage carts right to your room in this hotel. Great snacks in the Holiday Inn Club for those who are members (Holiday Inn owns this brand, too) Fast check in and check out, 10 minutes from ANA check in in Terminal 2. While architecturally very interesting, the hotel is like a maze! To go to our room on the 4th floor required the use of two different lifts and our room key.
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9.7review from
I booked this due to a 21 hour layover and am happy with that decision. The staff were helpful and competent. The room as well as the rest of the hotel was spotless. Bed was comfortable, room a good size for the king bed and the bathroom was amazing. It's not cheap but it's very nice. I opted for including breakfast and highly recommend it. A wide variety of foods and all the ones I tried were very good in quality and flavor. It's a very long walk from the reception to the lifts up to the rooms, but the staff are happy to help With your bags if you wish.
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9.4review from
Pool Pool Change rooms and shower very poor
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8.0review from
Breakfast, location, very clean, nice rooms. Concierge. Front desk not very friendly at night. Morning staff much better.
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9.7review from
Concierge very helpful
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10.0review from
Pool and room
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10.0review from
Convenience Airport shuttle service does not operate overnight and there is no way to walk 1000 feet.
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9.3review from
Rooms very nice
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10.0review from
Breakfast and excellent staff Noisy runway
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7.0review from
new hotel, architecture good staff need more training how to serve better esp the reception
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10.0review from
Amazingly one can take the airport luggage carts right to your room in this hotel. Great snacks in the Holiday Inn Club for those who are members (Holiday Inn owns this brand, too) Fast check in and check out, 10 minutes from ANA check in in Terminal 2. While architecturally very interesting, the hotel is like a maze! To go to our room on the 4th floor required the use of two different lifts and our room key.
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9.7review from
I booked this due to a 21 hour layover and am happy with that decision. The staff were helpful and competent. The room as well as the rest of the hotel was spotless. Bed was comfortable, room a good size for the king bed and the bathroom was amazing. It's not cheap but it's very nice. I opted for including breakfast and highly recommend it. A wide variety of foods and all the ones I tried were very good in quality and flavor. It's a very long walk from the reception to the lifts up to the rooms, but the staff are happy to help With your bags if you wish.
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9.4review from
Pool Pool Change rooms and shower very poor
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8.0review from
Breakfast, location, very clean, nice rooms. Concierge. Front desk not very friendly at night. Morning staff much better.
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9.7review from
Concierge very helpful
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10.0review from
Pool and room
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10.0review from
Convenience Airport shuttle service does not operate overnight and there is no way to walk 1000 feet.
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9.3review from
Rooms very nice
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10.0review from
Breakfast and excellent staff Noisy runway
