Expensive for what it is. Maybe we should have tried the one in terminal 3
3 stars
Aerotel Singapore - Transit Hotel in Terminal 1
Level 3, Departure/Transit Lounge, Singapore 819642, Singapore
Singapore, Singapore
See location+65 6955 8989Photos of Aerotel Singapore - Transit Hotel in Terminal 1
Overview
Visitors heading to Singapore for business or pleasure will find the Aerotel Airport Transit Hotel Terminal 1 convenient and enjoyable. It is located at Terminal 1 within Changi Airport, meaning that guests can disembark from their plane and be at the front desk within mere minutes. Of course, there’s a lot more to love about this distinctive, luxurious property.
Guests will find 70 premium rooms here, all of which are equipped with the best of modern amenities. All rooms offer luxury bedding, as well as luxurious rainfall showerheads and modern bathroom designs. Guests will enjoy complimentary WiFi within their rooms, as well as big screen TVs and other creature comforts. All rooms are nonsmoking. There are family rooms available, as well as wheelchair accessible rooms.
Stepping outside of their room, guests will discover a few other elements that make the Aerotel Airport Transit Hotel Terminal 1 so unique. It is actually the only airport hotel in the world with its own outdoor swimming pool (right on airport property). There is also a poolside bar, as well as a library on property. The hotel’s gym will also help travelers stay in shape while in town.
Around the hotel, guests will find a whole world of adventures. For a bit of fun and whimsy, head to the Hello Kitty themed café located at Terminal 3 within Changi Airport. Or, opt for modern Chinese food, Korean food, and more. The airport is home to dozens of restaurants. There is also a spa nearby, as well as the Cactus Garden in Terminal 1 – a rooftop garden with 100 different cacti species.
Latest deals for Aerotel Singapore - Transit Hotel in Terminal 1
Amenities at Aerotel Singapore - Transit Hotel in Terminal 1
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
Bathroom
- Shared bathroom
- Shared toilet
- Shower
- Bidet
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Public bath
- Private bathroom
- Walk-in shower
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Air-conditioned
- Trash cans
Dining
- Electric kettle
- Snack bar
- Restaurant
- Bar/Lounge
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
- Dining area
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- No smoking
- Non-feather pillow
- Designated smoking area
Services and conveniences
- Wake-up service
- Currency exchange on-site
- Mini-market on site
- Room service
- Key card access
- 24hr front desk
Pool and spa
- Rooftop pool
- Pool bar
- Hot tub
- Outdoor pool
- Pool towels
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Slippers
- Telephone
- Carpeted
Outdoor
- Terrace/Patio
- Garden
Laundry
- Iron and ironing board
- Tumble dryer
Bedroom
- Socket near the bed
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Aerotel Singapore - Transit Hotel in Terminal 1
8.2
Very good
4166 verified ratings
Wonderful
1666
Very good
920
Good
656
Okay
349
Fair
236
Mediocre
101
Poor
238
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, often highlighting the convenience of its proximity to the airport and the overall tidiness of the rooms. However, several reviews pointed out significant noise issues and unsatisfactory service, particularly during check-in and room assignments. Some guests felt that the value for the price was lacking, especially in relation to the noise disturbances and service delays experienced during their stay.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
2115 reviews
8.2 out of 10
533 reviews
8.4 out of 10
6 reviews
9.5 out of 10
2 reviews
6.4 out of 10
7 reviews
All reviews
Quite nice hotel room, everything was spotless and comfortable, room service food was quite good. Only major issue was being picked up to go to the hotel (COVID measure) took a very long time with very little communication about what to do at the waiting point.
Pros (+) Automatically upgraded Excellent staff Beautiful rooms
Cons (-) USB charger points were a bit temperamental but it was nearly 3 years ago
Cons (-) Missed my flight and they refused to get me a refund. How should I proceed on getting a refund since I've never used the room? Does Kayak stand behind the products they sell?
Pros (+) Nothing could not get toit
Cons (-) Nothing called many times they said they would contact me about a refund but haven't heard a thing.
Pros (+) Clean, comfortable, although small and enclosed.
Cons (-) There was no engaged sign for the common bathrooms. Rented by 6 hour blocks, so no sleep in.
Cons (-) Absolutely no soundproofing in rooms Front desk not very polit
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the room amenities like at Aerotel Airport Transit Hotel Terminal 1?
The rooms at Aerotel Airport Transit Hotel Terminal 1 offer luxury bedding, modern bathroom designs, complimentary WiFi, big screen TVs, and other creature comforts. All rooms are nonsmoking, and there are family rooms available as well as wheelchair accessible rooms.
What makes Aerotel Airport Transit Hotel Terminal 1 unique?
Aerotel Airport Transit Hotel Terminal 1 is the only airport hotel in the world with its own outdoor swimming pool right on airport property. Additionally, it features a poolside bar, a library, and a gym to help travelers stay in shape while in town.
What can guests expect from the food options at Aerotel Airport Transit Hotel Terminal 1?
Guests at Aerotel Airport Transit Hotel Terminal 1 can enjoy a variety of dining options, including modern Chinese food, Korean food, and more at the nearby restaurants within Changi Airport. There is also a Hello Kitty themed café located at Terminal 3, and the hotel offers a complimentary breakfast for family-friendly convenience.
What are guests saying about the cleanliness at Aerotel Airport Transit Hotel Terminal 1?
Guests have praised the hotel for being clean, convenient, and accessible. Some have mentioned that the rooms are very quiet and cool, making it easy to sleep no matter what time of day.
When is the best time to visit Aerotel Airport Transit Hotel Terminal 1?
The high season at Aerotel Airport Transit Hotel Terminal 1 is in December, while the low season is in August. Visitors can plan their stay accordingly to make the most of their experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Unique Amenities
The hotel boasts the only airport hotel outdoor swimming pool in the world, so make sure to pack your swimsuit and enjoy a refreshing dip during your stay.
Explore Nearby Dining Options
Guests can explore a variety of dining options within the airport, including a Hello Kitty themed café and a range of international cuisine, providing a diverse culinary experience.
Be Mindful of Check-in Procedures
Some guests experienced confusion regarding the check-in process, particularly related to immigration clearance. It's advisable to clarify the check-in process in advance to avoid any inconvenience.
Consider Room Size and Noise Levels
While the rooms were described as clean and comfortable, some guests found them to be small and lacking soundproofing. Light sleepers may want to bring earplugs to ensure a restful stay.
Clarify Check-out Times
Guests reported discrepancies in check-out times, so it's recommended to confirm the check-out time upon booking to avoid any misunderstandings.
Utilize the Hotel's Location
The hotel's convenient location within the airport makes it an ideal choice for a layover or transit stay, providing easy access to facilities and dining options.
Check for Room Inclusions
Some guests noted that certain in-room amenities, such as bottled water, were not provided as expected. It's advisable to confirm the inclusions with the hotel to avoid any surprises.
Plan Ahead for Extended Stays
Guests planning to extend their stay should communicate clearly with the hotel staff to avoid any miscommunication or inconvenience during the extension process.
Be Mindful of Room Type
Single rooms do not have attached bathrooms, so guests should ensure they are aware of the room type they are booking to align with their preferences.
Location
Level 3, Departure/Transit Lounge, Singapore 819642
What's nearby
- Pulau Ubin3.9 mi
- Singapore Flyer10.1 mi
- Bugis Street Shopping District10.2 mi
- Bugis Street10.2 mi
- Suntec City10.3 mi
- Gardens by the Bay10.3 mi
- Marina Bay10.5 mi
- Marina Bay Sands10.5 mi
- Merlion10.7 mi
- Singapore City Centre10.8 mi
- Sir Stamford Raffles Statue10.9 mi
- Clarke Quay11.1 mi
Policies
Check-in/Check-out | Check in anytime after 6:00 AM, check out anytime before 5:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Aerotel Singapore - Transit Hotel in Terminal 1
Low season | January |
|---|---|
High season | February |
Average price (weeknight) | $202 |
Average price (weekend night) | $228 |
When to book a room at Aerotel Singapore - Transit Hotel in Terminal 1
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Aerotel Singapore - Transit Hotel in Terminal 1
FAQs when booking at Aerotel Singapore - Transit Hotel in Terminal 1
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in SingaporeMost recommended
See most recommended stays in SingaporeGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 10.7 mi |
Nearest Airport | Singapore Changi |
Distance to airport | 0.5 mi |
Everything you need to know for your stay in Singapore
Complete your trip
Popular destinations