Heritage Collection on Chinatown - Mobile App Check-In

The hotel is conveniently positioned for guests wanting to discover the area's attractions, with a wide range of local dining options within walking distance. It is also close to Clarke Quay MRT Station, making it easy to explore the city.

The staff at the hotel are described as wonderful, friendly, cooperative, and accommodating, with specific mentions of staff members like Mary, Maica, and Alex who are attentive, helpful, and available for any concerns.

The hotel rooms feature microwaves, refrigerators, tea and coffee making facilities, as well as laundry facilities, iron and ironing board, and a washing machine. The rooms are described as clean, comfortable, and well-equipped.

Guests have described the hotel as clean, quiet, and well-maintained, with specific mentions of the neat, self-sufficient space and the availability of laundry facilities onsite.

Some guests have mentioned that the rooms are small and might feel claustrophobic, while others found the bed to be hard. Additionally, there were comments about the lack of windows in some rooms and the potential for noise from neighboring rooms.

If you require easy accessibility, consider requesting a ground floor unit, as mentioned by a guest who rented a wheelchair for a senior family member.

The hotel is conveniently located near several attractions, including Sri Mariamman Temple, Buddha Tooth Relic Temple and Museum, Raffles Place, and Clarke Quay, making it an ideal base for exploring the area.

While some guests found the room size to be small, others appreciated the efficient use of space. Consider your space preferences when booking.

The hotel offers a digital check-in process, which some guests found convenient for quick and easy check-in and check-out. However, be prepared for minimal human interaction.

The hotel provides free laundry facilities, a valuable amenity for travelers looking to refresh their wardrobe during their stay.

Guests praised the friendly and helpful staff, particularly mentioning individuals such as Maica, Mary, and Alex, who were responsive and accommodating throughout their stay.

The hotel's location in Chinatown offers a wide range of dining options within walking distance, providing guests with convenient access to diverse culinary experiences.

Some guests noted that sound traveled easily between rooms, impacting their sleep quality. If you are sensitive to noise, consider this aspect when booking.

If natural light and external views are important to you, consider requesting a room with a window, as some guests found the absence of a window to be a downside.

Note that the hotel's online check-in system may have strict timing, as guests reported being unable to check in a minute before the official check-in time.