Overview

Hotel Serenella

Via Staffalo 1, 25019 Sirmione, Lombardy, Italy
+39 030 916 010

$98+

Overall guest ratings

7.9/10 Good
Based on 1,124 reviews

Review highlights

  • 10.0
  • 9.0
  • 8.6
  • 4.6

Good to know

  • Friendly service
  • Nice sauna

Nearby

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    Amenities

    • Internet
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Safe
    • Fitness center
    • Free parking
    • Private beach
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 1,124 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "100% loved the sauna."
    • 9.0 "Excellent breakfast."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.3 "Management was excellent, said 73%."
      8.7 "87% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 8.6 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% thought parking was inexpensive."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.6 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      2.1 "79% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      4.9 "51% found problems with the furniture."
      4.9 "For 51%, the rooms looked old."
      2.4 "76% thought they were poorly maintained."
      1.1 "89% criticized the small bathroom."
      4.5 "55% had problems with the shower."
      3.3 "67% thought the tv was sub-standard."
    • 3.6 "Not very comfortable."
      2.1 "79% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      1.1 "89% criticized the small bathroom."
    • 0.9 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 977 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "100% loved the sauna."
    • 9.0 "Excellent breakfast."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "Management was excellent, said 79%."
      8.6 "86% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 8.7 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought parking was inexpensive."
    • 6.6 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 4.2 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      2.4 "76% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      4.0 "For 60%, the rooms looked old."
      2.2 "78% thought they were poorly maintained."
      3.9 "Air conditioning was criticized by 61%."
      1.2 "88% criticized the small bathroom."
      2.9 "71% thought the tv was sub-standard."
    • 3.7 "Not very comfortable."
      2.4 "76% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      3.9 "Air conditioning was criticized by 61%."
      1.2 "88% criticized the small bathroom."
    • 1.1 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall Rating

    7.3 Good
    Based on 134 reviews
    • 9.1 "Excellent breakfast."
    • 8.5 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.1 "Management was excellent, said 71%."
    • 8.4 "Location is great."
    • 6.7 "Vibe was decent."
    • 6.5 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      2.3 "77% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
    • 3.4 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
    View all review categories

    Overall Rating

    7.4 Good
    Based on 11 reviews
    • 9.0 "Excellent breakfast."
    • 8.7 "Location is great."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    "Nice sauna"
    data provided by TrustYou

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