Would you like to save as your currency permanently or for this visit only?
The setting/location is sensational. My car was not parked by the staff on check in as promised. I got a 38 Euro parking ticket that I do not know how to pay since I am back in Canada. he staff was completely rude and not willing to help.
Excellent hotel. Clean and luxurious.Good facilities Staff unfriendly and unhelpful. Took one hour to get bags to room! Supposed to get complimentary mini bar then refused because we had only booked a "comfort room"
The staff were rude and really unhelpful. No-one around the pool bar to serve drinks. Got charged the wrong price when checking out and the staff never apologised and it took them 30 minutes to sort out!
The location is wonderful, the area has alot to offer Too noisy and smelled of sulfur in the room.
view of lake tired and old in many respects. no wifi in rooms
The location was very convienant to the harbour and for sight seeing
I liked the location in the town also it's convienence to Verona the standard of accommodation was good I would stay here again The quality of breakfeast was poor
Beautiful situation in the old town
Superb position on lakeside and lots of small shops and alley ways to explore. Easy access to other lakeside villages via inexpensive and comfortable boat service. Would avoid peak holiday time as it would be very busy and not so enjoyable. Best ice cream parlours (and so many) for a small village. Comfortable rooms. Helpful staff. Good value for money. Overall an enjoyable experience. Might try the spa next time though it looked a little pricey. If you dont book half board, the restaurant is really out of bounds. The 50 euro per person set menu was too much for us in terms of the amount of food and a deterrent to occasional diners but maybe that is the policy of the hotel. We were advised there was no a la carte menu. The lighting in the restaurant was very bright and a bit clinical. Candles would have improved the ambiance but there are many excellent restaurants of varying price within easy walking distance of the hotel, so eating out was not a problem. There are many room grades and it is not easy to select what is right for you. We would have liked a balcony. Take a mosquito deterrent with you and dont open the windows when you have lights on at night
We have been in this hotel many times. We are always return back to this hotel 3 or 4 times per year. Nice swimming pool, nice place. Thank you.
Friendly staff. Nice, clean and comfortable rooms. Safe parking. A very good place for a family stay. The hotel was closing on Sunday 31st Oct although Monday 1st of Nov was a holiday. We wanted to stay also on Sunday, to vist Movieland, Parco Nationale etc, but this was not possible.
Sirmione is a very good location, big rooms and nice kitchen. All equipment was almost new and well working. Bis supermarket (c+c MaxiGross) is near by. Was dusted under the bads, so when we opened the windows all the dust came up. The green fields are not so green and you are not allowed to use them (play, run, picnic..)
Excellent welcome even though we arrived late at night. The man who met us and guided us to our appartment noticed details that were broken and came back without us having noticed or asked for assistance. Proffessional! None really, since we were two families travelling together we noticed the difference in equipment, lack of glasses in one appartement etc.
Friendly, helpful staff and accomodation was in excellent condition. Quiet and safe for families and children Catered for mainly German tourists so didn't feel like a stay in Italy. Swimming pool water temperature was too cold for children so meant unable to make any real use of the pool for anything other than a short visit. Food was ok but not good standard for Italy the home of wonderful food.
Location, friendly staff. Nice apartment with terrace, kitchenette and good shower. Camping area had affordable grocery store and ok restaurant. Parking was also arranged nicely. Nights were cold and the air conditioning machine couldn't warm up the apartment. German student groups made 'some noise' at the couple of nights.
Excellent place clean,comfortable,very good modern appartment and regulate temperature yourself.Very good mini market.Village in lovely area. Walls not sound proof so you have to have good neighbours ! Swimming pool closed in last week of October ,only opens Saturday.We were not there on a Saturday so couldnt go there.
The room is comfortable and clean. reception is responsive and helpful. The walls are thin and you can hear the other guests.the bungalows are not closed to the beach. Most facilities (boat rental, kids activities) are closed by mid September.
We stayed in the Bungalow trilo comfort (4+2), 4 addults. It is located in a new 2 store building , very comfortable apartment. The village is situated in a good location for "star" trips. Bed linen and towels are supplied with no extra cost, and the check-out cleaning is included in the price as well. The guests have to bring/buy some basic products for the kitchen, from dishes liquid, towels etc. to sugar, salt, etc. Also there is a lack of pan, kettle, and some cooking accessories.
Excellent location of village, clean and organised Village's amenities (supermarket and internet) are expensive
Nice pool. good restaurent with a view.wonderfull new apartment the first week Nice young staff to help always and everywhere. good entertainment during day and evening Our children were to old to this place. They are teens, maybee something to this age would be nice too?
Our favorite hotel in the World to date. Wonderful location, room, food, staff. Quiet swimming pool. Wonderful tables for breakfast and dinner, right by the lake. Peaceful. Free minibar and parking. Wonderful town to explore. Food fantastic with good range of local ingredients and wines. Can't wait to go back. Shame it is such a long drive from the UK! ;-)
The exellent location -very close to historical Sirmione, very very beatiful view, thermal pool, not many people, polite and professional staff ... I have great pleasure stayed at this hotel 2 times and i am planing to stay there again.. very convenient to combine business trip to Milan with 2-3 days relaxing on the lake Garda Nothing
As well as being very well looked after, the staff worked hard to make sure our stay was without any hitch.
It was totally relaxing. Mainly older guests. No children.. Very friendly and helpful staff especially at the reception and pool.
View from the room.
The location of the hotel was ideal, directly on the lake and free parking for hotel guests, as well as free minibar The receptionist (Barbara) put us into a inferior room to the one we had booked and was extremely reluctant to change it - the remainder of the hotel staff were good.
old fashioned but wiyout any special cachet
Good location, rooms are very clean
got un upgrade on room and children were not charged. nice swiming pools and small open air area dedicated to children. parking place offered for free, whic a rare thing in italy. shuttle service to center of sirmione was not running frequently staying most of time idle at the parking
The restaurant Location too distant from the delightful Sirmione Town. Holiday camp setting/image. Not ideal for mature travellers
The hotel is not so suitable for demipension. The timeschedule is only for one hour.
they offer us half board accomodation for three persons .but the price is for two persons only breakfast.very good price! thanks them !
Swimming pool Too far from the town and no atmosphere.
The staff was very frendly and helpful. Location was good, out of turisty area of Sirmione. The very small bathroom and the fact that there were no bathrobes or slippers offered. Not having any posibility to acces the Internet was a minus as well.
i loved everything the parking place, which outside of the old city
no shower, no lake view which i requested and poor selection for breakfast, the egg machine took to long (about 15 mins to boil an egg)
Good value for money The rooms with the best position (overlooking the lake) were not the best fitted out - seems illogical & the Hotel will be losing out on its room rate because of this.
Breakfast was good The bath was too narrow. We were dissappointed with the quality of the room as we paid for a "superior" room. It was small and very basic. The hotel staff said that the only difference between the standard and superior was that superior had a fridge. I would expect all rooms in a 4* hotel to have a fridge.
the view on the lake badly functioning facilities
Great view of the lake and good central location within the town. Room and bathroom was large and clean.
Lake view room was superb and the location is ideal.
We loved the lake view room ,The decor was really nice and the room itself was warm which was needed as it was the end of november. The staff were very helpful and friendly.
This is a lovely hotel in a great setting. Ask for a room overlokking th lake. Good breakfast too. Very good value for money.
Staff were attentive and helpfull. The breakfasts were very good, much more than average "continental". The steeing of the hotel was wonderfull - couldn't have been nearer to the lake! There was no wireless internet connection at all in the hotel. The rooms did not have drink making facilities.
Very good location, and parking (if you travel by car)
We like hotels location, staff, comfort, food. Everything was great.
Location. Staff were friendly. There are no facilities apart from breakfast. The restaurant attached runs as a seperate establishment and it's not always possible to get a table. The room was hot with no view. Evening maid service was sporadic.
The location of the hotel is very good The room is small
Very convenient--within the walls, just by the castle, and it's right near the boat to other towns on Lake Garda. Nothing! It was great.
Wonderful view of the bay Parking is difficult
The location of the hotel, inside the old town, on the waterfront
location is excellent.staff very helpful
The Hotel Eden is in an excellent location right next to the ferry port and with easy access to the restraunts and shops. The Breakfast was fantastic. The walls were very thin and the decor dated.
It was very modern and very clean.
Nice hotel, all people very kind. Nice location. Cozy and elegant rooms.
The hotel is just by the lake and both the view and the hotel area is beautiful. Choose a room with lake view .
Sympathetic and competent staff and very nice coffe and hand-made cakes They begin the cleaning of the rooms early in the morning
Modern design of the rooms
Location is good, new décor & furniture (only in the deluxe rooms!), rooms with lake view are very nice & quiet. Poor sound insulation, no wi-fi, inconsistent room pricing (we had 3 rooms - they were oddly priced), breakfast girl is very unfriendly.
staff & owner's daughter; the location no
The hotel was clean and furnishing was good. The lake view was wonderful. The location was very good. Breakfast could have been better
Lakeside location with 15 minutes easy walking distance to the old town. Free car park at the hotel and a good location for exploring Lake Garda. Excellent service and staff very helpful at all times.
Very peaceful and excellent service
very pleasant staff the breakfast was very limited in choice
Friendliness of staff, nice rooom (although not truly a suite), great location and view
Very tranquil, relaxing and intimate setting. Close to historic centre. Hotel location makes it challenging to reach by car as it means driving through busy and narrow pedestrian streets.
The staff and the hotel were both excellent and the location was ideal,being in a quieter part of Sirmione,yet only 5 minutes walk from the centre.Service was both polite and friendly and the rooms were always spotless. The food was good and the wine list extensive,though a little on the expensive side.No complaints No
within the walls of an old medieval town but away from all the noise left with several mosquito btes.i
The scenery at Lake Garda was stunning the drive to the hotel was not easy. You have to drive through a heavily pedestrianised area to get to the hotel
location just outside the hustle and bustle Though is was overpriced
Breakfast, friendly personal Air Condition
the welcoming of the staff and the design of the hotel
It is the furthest hotel out on the peninsula, so you have a nice view of the lake and olive grooves from the balcony without too many buildings in the way. There was a fan noice at daytime, thankfully not at night, possibly from a restaurant, that was irritating and sounded like being in a boat. To get to hotels in sirmione by car you need to navigate through the narrow old town treets filled with pedestrians. Cars are not allowed to drive 21 - 23. In hindsight would recomend people to take a nice B&B in some litle village, and just visit Sirmione for an hour or so.
Beautiful hotel gardens and pool with fantastic views over the lake.
The location was very nice to watch the sunset over lake Garda. This hotel is not a 4* hotel as advertised on bookings.com and also claimed by the hotel. The hotels staff were very rude on arrival and there was certainly no 'service with a smile' as you would expect from a 4* hotel. The decor of the hotel was also very dated.
The staff were freindly and helpful.the hotel was very clean and had all the basic hotel facilities. The swimming pool and poolside area were lovely to relax by. The hotel is located beside a stunning viewing point. The breakfast had a poor selection and there were many many wasps in the fruit salad.
The views are amazing. Pool lovely though cold. Once there good location to explore Sirmione. Good selection of eating places. Very friendly English speaking receptionist. Very quiet, no lack of space by pool etc. The drive through the castle and narrow streets is a bit daunting and would be anoying if you wanted to drive out regularly. Pillows very hard but were changed on request. No one eats in the hotel lunch or evening which is a shame as reduces the atmosphere. Very quiet.
The staff The breakfast was very poor there was no eggs ...
Great location with wonderful lake view, very friendy staff, very clean room, cleaned twice a day, great coffee for breakfast. Very quite. great swimming pool. The room was not spacious enough for 4 ppl, there was no fridge in the room, but brought on request. Breakfast was ok: cold buffet ok for short stay but not for 8 days, missing hot dishes and vegatables.
Room was ok. The attitude of the staff was extremely unfriendly and at times very rude. So much so that we cut short our stay from 7 nights to 2! The elderly lady who appeared to be in charge seemed to be looking for an excuse to criticise and remostrate with the guests. Breakfast was poor accompanied by poor service. Terrible, absolutely terrible. Aircon in room did not work properly. There was a power cut one night, when this was reported to staff they intimated it was our fault ? they then pointed out that there was a power cut to every room in the hotel - this was not right - all other rooms had their lights on ?
Very friendly staff and clean rooms. Very accomodating to special wishes. Good service. Excellent and relaxing outdoor area for sitting, swimming, cocktails, etc. The staff was great with our children and our lingustic deficiencies. The air conditioning was not functioning and the rooms were simply too hot (this was remedied during our stay). The breakfast (included) was a bit sparse.
Access to the hotel is difficult with many pedestrians on your way
We liked the Concierge, the grounds, the history, the natural beauty, location, The hotel was rundown, antiquated infrastructure ( not 5 Star!!!) -plumbing, electrical, telephone, .. This does deserve a five star rating based on services and facilities. It has a very depressing feel to it as though it was an dowdy relic of the past not suited to modern travelers'needs.
Lovely hotel with first class location. a real experience.
Hotel setting and grounds beautiful. Staff very helpful and friendly.
Fantastic garden and situation of the property outside on Sirmione
We stayed in a junior suite which on the whole was very nice. The gourmet restaurant was very good, if expensive. The hotel was very peaceful and staff very friendly. Main drawback was the bed being hard and uncomfortable which we were not expecting from a luxury hotel. The bathroom was large with both a shower and a bath, but only one sink so you could not both get ready together which I might have expected from a junior suite. Be careful that this hotel is on the top of a steep hill which may be difficult for some people to access.
The staff was helpful and professional, clean and pretty rooms, breakfast OK. Accordingly to visit of Sirmione itself, the hotel was pretty far from the historic centre and we saw lots of hotels closer and in more interesting places. However, the location of the hotel is not bad, most of the common facilities (supermarket, farmacy, bus station etc.) were close and convinient to get there. In 15 minutes it is possible to get to the beach and to swim there.
It was very close to sirimione, very easy to locate. The staff service was excellent , and the pool was clean and nice. The location of the hotel is near a main noisy road. Our room faced that road and we have nosiy traffic all day till late night, the first night was terrible. The rooms altough we ask no smoking room had ash-tray and a terrible smoke smell. there was no hot water at the shower.
The staff were extremely helpful, the rooms clean and well kept and the pool very pleasant. It is approximately 25min walk to Sirmione. There are lots of restaurants close by and the lake is only a ten minute walk away. However it is further away from Sirmione if that is why you want to stay there.
Hotel staff were extremely friendly giving maps and answering all questions. Hotel was very clean tidy and well decorated. Location was quiet but central.
There were shops open around the hotel till late. The hotel was OK but quite far (about 3 km) from the historical center of Sirmione. Also the elevator did not work.
The staff were friendly, and sympathetic to the failings of the hotel. The position of the hotel offered relative quietness in a very busy and touristy area of Italy.Good breakfast. The lift was not working. The swimming pool was closed. Wi-fi internet was only available from a sofa in reception.
basic room facilities ,yet nice and comfortable. cooperative helpful staff
Staff friendliness and location of hotel
nothing special but no hot water no hot water
Everything was wonderfull, magical hotel in the most beutifull town.
The hotel staff were absolutely fantastic and more than helpful. I am coeliac and had brought food for my breakfast and they were very happy to prepare this every morning for me. The pool area and loungers and view of the lake from the sitting out area was beautiful. We really had a relaxing stay. The only thing was the drinks in the hotel were a bit expensive but we partly guessed that they would be as we were not booking it as a backpackers stopover.
Position was fantastic. staff very attentive. Good food. Walls slightly too thin. Can hear noisy neighbours at night
Very nice room, beautiful lake and mountain view, the staff were very pleasant, friendly and helpful but not intrusive.
We really enjoyed our time at the Hotel Continental. The location was great a 2 minute walk to the town. So not as noisey as the hotels in the centre. The service and staff were friendly and very helpful. Would go back again.
Lovely, friendly staff and so helpful. Nothing was too much trouble and the breakfasts were fantastic! The rooms were nice although maybe a little bland!
Very helpful staff at reception desk. Wonderful location overlooking Lake Garda and just a few minutes walk into the hustle and bustle of Sirmione. A lovely place to stay. Can't understand all the complaints on Booking.com about the sparrows - it's not hard to share a crumb or two with them! Personally, we found women/men walking round the hotel carrying their lap dogs more of a concern !!
Staff were very friendly and helpful.
pool very nice quite near road
Room clean, reception staff friendly and helpful. Services ok and the breakfast good. On site parking was an asset as it is located some distance from resturants. The bar staff were not attentive and non existent, we were completely ignored and left after waiting some 10 minutes for service. There was only 4 other patrons in the bar!!
The staff were very helpful and friendly. The hotel was quite isolated so had to travel everywhere by car or other transport.
Everyone was friendly & helpful & this helped us relax as we had not been to Italy previously. No kettle in the room was my only bug bear
Hotel was excellent - very clean, confortable, and super staff
comfortable room in a hotel away from the main tourist areas of lake garda. . Very isolated hotel (no restauarant in hotel) no bars or restaurants near by. If you dont have your own car transport to the most popular areas on the Lake is very diifficult. The hotel advertises a shuttle bus which only runs 3 times a day at times that suit the hotel and not the guests who may want to catch ferries on the Lake at the best times
location between sirmione and desenzano, swimming pool, terrace overseeing the lake, free parking , very helpful staff. internet too expensive (9 euros / day) , a little bit of noise coming from the road.
Providing having a car the location is excellent to discover Lake Garda, Milan, Verona and others like Venice. nothing
The room was immaculately clean and we had a good sized balcony. The Reception staff were extremely helpful and friendly whenever we asked for any advice or directions. The hotel did not have a restaurant - only served breakfast. We found this a bit strange as there were no restaurants within easy walking distance. No tea/coffee facilities in bedroom which would have been appreciated.
the curtains in the rooms where ripped, the bathroom floor was dirty. you should also tell the clients when they book lake view, that there is a street inbetween and it is better book the side to the pool. the spa was very good, but on Sunday, there is now service, no candles lighted. the front office staff depends on the time of the day. the evening staff was very rude, the night receptionst nice and in the morning nice too. view street inbetween the lake and the hotel, bathroom floors, curtains,
The swimming pool is good, the room was clean and it is nice to have a restaurant at the hotel The room was tired and out of date, the mirror was broken and taped, there were few things in the bathroom which were broken etc. The location is not good, you can´t walk to the main attractions and the view of the lake is almost non existent. The hotel is located close to the main traffic route and you hear the traffic when you are at the swimmingpool.
Very spaceous rooms, clean and comfortable, 5 minutes by car to Sirmione center. Big & free parking at the hotel. No elevator to the 2nd floor.
Excellent swimming pool, friendly staff, modern room w. balcony and firm beds, good restaurant in hotel, free bicycle loan, close to Sirmione and Gardaland, family-oriented hotel. Pillows needed to be washed badly + traffic noise at pool.
Good room. Poor breakfast. The restaurant is popular with visitors due to its size and easy car parking location, but the quality and cost of the food can be easily beaten by hotels and restaurants in the near vicinity.
comfortable facailities inaccessibility would only recommend to car users
The people/staff were great, the pool was very nice and clean, the restaurant was very good, and the location was a good base of operations. Wooden parquet floors in the halls were noisy when people entered during the night and early morning, but were good for ease of maintenance/cleanliness.
Hotel staff was friendly and helpful. The rooms could be cleaned more properly, towels and beds were ok but the floor was not cleaned at all. Breakfast was continental, it was not possible to order scramled eggs or sausages. We appraciated very nice and clean swimming pool in the garden.
Great service at the reception, very helpful staff, the bikes were great as the location was a bit of the centre.
Location important to Terme di Virgilio. Bed was terrible, lots of noise from cars on the street. Waiters were not friendly. Very bad experience. Will not stay there again.
The hotel ahd an excellent restaurant. And was in a good location
Rooms were clean and staff were very helpful Maybe the breakfast could finish later but that could be because i lazy
Good parking. Good location. Air conditioning was not on during June. No fridge in room.
very clean, good breakfest far from transportation and city center
hotel staff were very friendly and helpful .room were very clean and shower was excellent . only downfall was its proximity to main road
Staf were extremely helpful and friendly. Monica spoke english so it was a great help
It was a lovely comfortable hotel.The location was perfect.The fact that the hotel had good parking and free use of bikes was an excellent bonus.
They gave us a small room in the attic, with small window, no balcony, more like a service room. Then they explained that "we were lucky to get it", which I found very rude. One receptionist spoke poor English. The hotel is located on a main road, very noisy.
I only used the hotel as a place to sleep at night as I was out during the day.
good location, nice pool area, friendly, helpful staff, good choice at breakfast we struggled to find it using sat nav as no number given for the actual building
Comfort of hotel.
perfect location! staff is nice and tries to help, parking space available
Set in an amazing location, through the busselling, winding, narrow medieval streets of the old town. Lake Garda two minutes walk together with the restaurants, shops and ice cream parlours of old Sirmione. Hotel staff were friendly, polite and helpful. The Hotel decor is a little tired and could do with some new decoration.
The breakfast, the very nice and helpful receptionist, the room's terrace The inadequate four star standard, the uncomfortable and awkward bathroom, the shabby decor of the room. Total makeover with regard to hotel rooms and other parts of the hotel interior is needed.
The crew was really kind to us.
The staff were very friendly and helpful In need of some TLC
Very traditional hotel, old fashioned in positive way, excellent staff, it felt like going back to sixties, very refreshing experience, outstanding location
Its central location in Sirmione The hotel lobby was "tired", to use a current expression and detracted from the general appearance of the hotel. The hotel had a bar and restaurant but they were generally empty/unused.
The location in the middle of the citadel, very romantic surroundings, nice swimming pool. The room was quite small and the furniture quite old (old like in degraded, not vintage).
This is surely not a 4 star hotel by any standard.Furniture a bit out-dated, hotel could need a freshing-up though. Lake view only from the top floor. It was difficult to drive through the pedestrian zone !
Location... and only this does not make a hotel 4 star EVERYTHING, more precisely is the unfriendly staff on breakfast, The hotel is NOT a 4 star hotel, The price is not clear.and ended up paying more than the internet booked price..