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Very attentive reastaurant staff
Great location and good facilities. Hotel is currently undergoing development and therefore a significant amount of building work noise can be heard from within the hotel (some areas) including hotel rooms. Building works start from approx. 08.00 so I would have been annoyed if I were a leisure traveller as building noise can be heard from some rooms. There is also no mention of this on any of the websites I reviewed inclusing the Helnan groups' site.
Quiet I just stayed 1 night, and I didn't use other facilities than the room and breakfast
It is on the beach and in the summer the water is warm
Excellent location with the sea views. The staff were very helpful, polite and hospitable.
Hotel has great views of Arhus bay. The hotel is undergoing significant building work currently, which did not affect my stay directly however some rooms in the hotel are located on the corridor now being used as the hotel entrance.
the seaside, and near the city the pool was very small, the exessising room was hot and small, the prices from this agency was 1500 kr moor than the hotels own prices, i rekomend all to always phone the hotel before rese.
sea view from room, quiet location
Location and view from the room
A beautiful hotel with a million dollar view. The location of the hotel on the shores of the Kattengat cannot be topped. A minor inconvience: the breakfast room was closed and breakfast was served in a business meeting room. However, the fare was fine.
Staff always helpful and friendly, beautiful area, lovely manor house, felt pampered
I liked the friendliness of staff members and the quality of both breakfast and dinner. Mattress a bit too soft and the bathroom does not match the quality of the rooms enterior. The hallway had a stale smell and would better be vented more often.
Excellent Hotel with lots of character and history, set in extensive gardens with lake, quiet and peaceful surroundings, relaxing environment, gourmet food/wine and great service
We liked the well come, the staff´s assistance and pleasant manners. Although lunch is not what is served at the manor, excellent lundh was "whipped" up for us, and was served with smiles. Room 25 was simply romantic and well furnished. Our thanks to the lady at the reception, the waitresses on saturday mid day and sunday breakfast time. Room 38 was too small for 2 people and with dull furnishing
Friendly staff, good restaurant and nice rooms.
The location of the hotel is very good, good parking facilities There should be a room for kids with video games and other toys
Staff was friendly, took care of my requests for taxis immediately, provided information on the downtown area for a walk. Staff was professional and available.
Staff were extremely friendly, couldn't do enough to help. Location was excellent, easy walking to the town. Bed the most comfortable I have ever slept in
The staff was very helpfull, and there was a good atmosphere. It was a bit cold in the restaurant.
excellent staff and central but peaceful location no issues
Close distance to city centre/music hall, Nice breakfast I like it, Free internet without time limitation. Too expensive prices :-)
Helpful staff and good location. The hotel rooms are also very quiet. A bit of a queue at check out. Breakfast expensive.
The room was very comfortable and spacious. Good parking facilities although it was a bit expensive .Well situated very close to the city centre. Parking was a bit expensive.
The friendliness of the staff Nothing
We booked for 2, checked in for 2, but room only had a blanket big enough for one and 1 towel. Upon checkout, they said we have to ask for more than one person. TV is locked so you can't play video via HDMI. I can't imagine why this hotel won an award as it is the worst for the money in Denmark.
The otel is a hotel which has a history.But I do not know why but I could not feel myself as a quest rather someone who should pay for the room. The bathroom is adopted into the room later. So I think there is a little sanitary problem that I could not see. It was smelling a bit filthy.
beautiful suroundings noise trainstation
the wonderful woman at the front desk, so very exelent the saturday night live band made it impossible to sleep
Great restaurant in connection with the hotel. Best hotel I've stayed at in this price category. Value for money.
This was my third visit and the staff are always helpful. There is a need for more plugs so that business travellers can work in their rooms.
Bar and restaurant in-house
Price was reasonable for Denmark.
Staff in reception and dining were very helpful, smiling and polite. A bar separate from the dining room would be nice Dinner did take a long time to be served, but the dining room was quite busy
Good breakfast. No good acoustic isolation between adiacent rooms. I could hear everything from my neighbours...
Very good breakfast and friendly staff. We were put in an annex adjacent to an entertainement room and all was well until after midnight when the music etc continued. The manager told us that it went on until 1:30 so we asked for an alternative room, which we were given, hence no more noise until 1:30 when the revellers moved outside to drink, smoke and 'chat' until 3 in the morning. We could not be bothered to move again so had about 4 hours sleep and woke up tired, angry and with a long journey ahead and hence didn't enjoy the very good buffet breakfast. The sauna rooms have no heaters, the pool temperature was about 20 with the air at 35.
I liked the central location .The cleanliness of the rooms.The quietness of the hotel Ididnt like that there was no mirrors in the room only bathroom
Very well sitiuated, everything worked as I expected, but in addition the staff were very helpful, looking up travel information on the internet for me.
When you enter the lobby of the hotel it is very modern. We only noticed that the reason the hotel is called the Cab Inn because the rooms are exactly like the Cab-in in a boat. Very central which was perfect for us. Underneath was a lovely resturaunt overlooking the river banks, very nice. The breakfast was great, so fresh and worth every penny. It was continental. The beds were a small but extremly comfortable. We only stayed for 2 nights and we were young visiting friends. However if we stayed for longer the room was not very spacious. We only usd it for sleeping and that wasnt much.
we found the staff to be helpful, we speak only english and they could speak english.
It is very centrally located, close to the central station and the main tourist attractions, as well as restaurants and bars. The rooms are very small. Even the beds were quite small for someone of average height and build like me. The bathroom is extraordinarily small, with the shower water flooding the entire bathroom floor. No mini-bar or other accessories except for a pouch of shampoo and a small soap bar.
The location being near the restaurants and shops The size of the room--I asked for a "complimentary once only" upgrade to try the bigger rooms for future business trips--none was forth coming.Now none the wiser.
easy to use and clean! noise from other rooms at night wasn't so great
When checking in I was not advised that the room allocated was over the street alongside the canal and was very noisy at night. If that had been I would have selected one overlooking the court yard
Good situation and nice staff Rooms are somewhat small and beds too.
A nice and relaxing location, spacious and stylish rooms. Good restaurants in Laren, but you need a car to get there.
Very friendly and flexible staff They lived up to my expectations
Nice clean big room, nice design of the hotel, great food, quiet, Spa / Relax facilities. Keep in mind, it's not a spa hotel. No swimming pool, and the spa facilities is rather small (but what's there is good).
The rooms are decorated with taste and sense for a personal touch.I especially liked the big balcony and the quietness of the hotel. I found the dining/breakfast room not very inviting, but that's only a detail.
Fantastic hotel. Nothing to fault. -
A very nice and moderne hotel. Well equipped. Good beds and big rooms. Friendly personnel and a super breakfast
Not cosy. Reminds of a hospital.
Very nice, nothing wrong and good restaurant
Very competitive price compare with other hotels in Denmark. I'll definately stay there if I travel there next time.
The employee were very friendly and the optic and design was great.The rooms were very nice and big.
Outstanding rooms and location. Problems with their television system.
Truly elegant and comfortable with interesting original artwork throughout.
Breakfast Two single beds pushed together to make the double I booked
excelent,but not for hadicap
breakfast at the room the restaurant was not like the standard of the rest of the hotel
VEry comfortable hotel. Combines traditional and modern style very well
The gent on reception was fabulous.The hotel was spotless.The suite was excellant. I would recommend this hotel to anyone.
Location, style and service Toilet seat bolts must be tightened. It was not corrected during our stay.
The location, the room & the hotel's decorum were excellent and worth the cost. The quality of coffee for breakfast (espresso and capuccino 'made to order' and charged separately) was awful. The best hotel in Aarhus should be able to fix that easily, no?
The very welcoming staff and the fabulous decor throughout, positively regal but also comfortable and interesting. Our room was beautiful, very comfortable and furnished with antiques or very good copies. We appreciated the nice range of hot drinks and a TV with more than CNN in English so we could have a very relaxing evening in, after we had eaten out. This was aided by the arm chairs and foot rests.! The position of the hotel is excellent, close to shops, museums and the canal side restaurants. We subsequently stayed for 2 nights in the local Radisson which was modern but also comfortable and has to be given points for the variety in its breakfast over that supplied by the Royal which was fine but certainly not as memorable as its other superb features
Breakfast was good, mostly organic food. The hotel is located at a busy intersection. It's very noisy even at night, and on a warm day you don't want to close the window since there is no air condition in the room.
Excellent central location with stunning view over harbour from balcony. Balcony also a useful refuge for smokers - a good solution, suggested by check-in clerk, in a non-smoking hotel. Free wi-fi worked as advertised in the room. Free ho drinks day and night from vending machine in in lobby. Good breakfast buffet on top floor. Free parking for guests. Everything's dear in Denmark, but this was good value for money.
Very convenient for ferry to Denmark Great amount of street noise during night.
Breakfast was OK and nice and friendly staff working here Dirty Room / Bathroom & shower really need a renovation
Nice restaurant although the menu choice was rather limited A little noisy due to location
location, facilities (tea/coffee/drinks available). Ensuite very badly designed; it was both inconvenient and unsafe. At the least they should put in a non-slip floor coating.
The location, close to city centre was good. So, we could walk to city centre. Internet/WiFi access included in room rate was highly appreciated, especially by my to elder boys. Pure breakfast (e.g. no fruits) in a almost dark room. Seams they want to safe money for electricity. Many tables not cleaned from previous guests due to insufficient staff. The elevator looks like a service elevator. Actually when I check in I walked back to the front desk and asked where the guests elevators are. In addition at breakfast time it's difficult to get an elevator staying at 7th floor (half up). Therefore we walked to breakfast at ground floor. If I had written the customer feedbacks on your web side more carefully I would have picked it up.
The view in the breakfast room Service staff trying to cleanup when you are in the breakfast room. Slow elevators. Small bathroom. No closed clauset. No safe in the room.
Recognised immediately on arrival.High room on 8th floor away from traffic noise. Spectacular views. No
Very helpful desk staff excellent view from room a second pillow would have been nice.
Free parking at the other side of the road.
Breakfast was very good. Noise during night from back yard.
Excellent friendly staff
Excellent customer service by the receptions staff. Very friendly, very helpful and clearly seeking to represent the hotel strongly. Spoke briefly to the owner too, and was impressed all round. The MASH restaurant next door (entry via hotel) is near to the best specialist steak restaurant that I have ever been to anywhere in the world. Though a separate business to the hotel, it is a great asset to the hotel. A businessman's steakhouse. My single room was very clean and well appointed, including with internet access, but a little austere. It would have been great to have a little added touch like a vase of flowers, a kettle and complimentary coffee, or a bowl of fruit - something to add to the friendliness of the room.
well positioned for visiting the city the room was very small, as well as the bed. breackfast quite "simple"..., parking not included,
Free wireless available in the room. When you have a non-smoking room, the hotel is fine. Breakfast is good. The hotel has many smoking rooms, and stating you like a non-smoking room on the booking.com form, is apparently not a reason to give you a non-smoking room. I received a smoking room and was not told so, and when trying to sleep I had troubles getting into sleep because of the disgusting smell. At first nothing was possible, without extra pay. However, when really annoyed and complaining suddenly the rest of the night I could spent elsewhere in the hotel, but I did lose some valuable hours of nightrest.
The bed and the cover - it was really great! I would have liked a bathtub
Very clean, recently refurbished in my judgment, superb shower room, comfortable beds. Very good buffet breakfast No coffee facilities in the room, no room service. The restaurant was closed while we stayed, a temporary measure i expect.
Location location location and very friendly staff Beds nice but rolled away from each other at night no truly a double bed since it was two single next to each other
Good sense of service of the staffs of the hotel front.Well trained and knowledgeable. Easy morning-call system instructed in English may be necessary.
Nice desinged quiet hotel. Has it own parking. Nothing super super but very good money for value.
Good breakfast, helpful staff. Great beds. Price - too expensive for what you get.
the bed I missed a restaurant and bar
It was close to the railway station and thus easy to get to the airport, centrally situated close to restaurants and close to the business we were attending
The rooms are bright and delicately furnished and the Hästen beds very comfortable. The breakfast is also very good The rooms facing the railway line, are a bit noisy
The little "extra" at breakfast: Freshly squeezed juice, fresh fruit. The location: Very central. The size of the hotel: Small.
Good location. Shower curtain very small resulting in a wet bathroom.
Beautiful relaxing decor and cleanliness. Everything No bad points
The breakfasts were wonderful and the furnishings throughout very nice.
Everything was so nice!Starting from the courtyard to the cozy rooms...the wine was excellent and also the breakfast was very good.The staff was so nice and friendly at us!We will reccomend this hotel and we will come back for sure!
The hotel has a great ambience and is situated in th eheart of Aarhus The heating in the annex rooms is a little marginal in winter
The room The breakfast is not buffet. Everyday the same food.
i had a really good time in this hotel. i love their flim posters decoration in the bedroom and the wines in the reception room. staff are warm and lovely, even the cleaner maiden is a beauty.
Well maintained, clean facilities. Polite, efficient staff. Breakfast was excellent. Location is ideal for visiting Aarhus city centre. Would stay here again. French styling is a little too basic for my taste, but the style was well implemented and very clean.
Helpful and friendly staff. Comfortable well presented room, with good facilities. Overall very relaxing and pleasant. Nothing
Only positivve things to say about this hotel. I usually don't spend 1000 Danish kroner a night for a hotel but this was well worth the money. Would stay here again in the blink of an eye
location, staff and breakfast
The stay at the hotel was good and we would like to come back It was very hot those days we were there and AC or air in the rooms did only run for half an houre in early mornings. No good at all had to sleep with door room open and window to get a draft etc.