With a stay at Viceroy Snowmass in Snowmass Village, you'll be near ski lifts and minutes from Snowmass Ice Age Discovery Center and Snowmass Ski Area. This 4.5-star resort is within close proximity of Anderson Ranch Arts Center and Snowmass Club.
Make yourself at home in one of the 173 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, microwaves, and espresso makers. Digital programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Conveniences include phones, as well as safes and complimentary newspapers.
Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this resort, which also features an outdoor pool and a fitness center. This resort also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Guests can get around on the complimentary shuttle, which operates within 1 mi.
Enjoy a meal at one of the resort's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.
Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Planning an event in Snowmass Village? This resort has 9000 square feet (836 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Had dinner at the hotel and the food and service was excellent, the waiter was well informed and willing to go above your normal expectations. The rooms were very small and even with very few people staying guest were all lumped together in one area of each floor. This took away any sort or privacy and quiet that you usually find at this type of resort in the summer.
Hotel front desk staff were terrible. They would not answer the phone they were slow to respond to any requests and appeared as if they all hated their jobs. Our check out and getting our car from valet was a disgrace on the hotel. Management obviously takes a break after the winter ski season which is not normal for this quality of a hotel. Perhaps some stock holders will look at this 5 star resort hotel that is being run like a 2 star mom and pop motel in the summer and turn it around. I would not recommend staying at this hotel in the summer.
The staff was incredibly friendly and helpful. The facility top notch.
Service was outstanding.
Restaurants very expensive.
Excellent staff and service, beautiful accommodations.
The first night the sheets had holes in them, the last night the bottom sheet did not fit and the top sheet was nonexistent. The hvac fan ran continuously.
The staff appeared to be friendly, the rooms appeared to be clean.
A smoke alarm caused a 130 am evacuation. The explanation given was a "belt caught on fire in the kitchen." I don't know what to make of the reason, but to the lay person it appears that it was caused by carelessness (by overnight staff?), or someone didn't attend to midnight popcorn.
The facility looks very nice and was. The service is the issue
The service ended up being terrible and has resulted in a disaster story to tell friends about. Just awful. First off, when I got there I learned there is only valet parking. I hate to have anyone else drive my car and being forced to did not get us started off on the right foot but is not a huge deal so we just moved past it. We got to our room which was nice and the best part of the experience. Then I got food poisoning from room service (Burger) so I could not sleep. Then in the middle of the night the fire alarm when off. We had to go stand outside for 45 mins waiting for the fire department to get their and clear the alarm. The kitchen set off the alarm while cleaning. By the next morning I just wanted to get home but on check out noticed they charged a $15 resort fee and a $15 valet fee added on in addition to the tips I gave the drivers. I did not raise a fuss with the staff as they were already hearing from other guest and I wanted to get home. They did not offer any discount or anything for the fire alarm which is bad customer service in my opinion. So, to sum it up, I was forced to valet park, got food poisoning, had a fire alarm set off in the middle of the night, had multiple unexpected fees, and received poor customer service. I still can't believe how bad that one night when.
Staff was extremely courteous and accommodating. The room exceeded my expectations.
On my previous visit, I loved my room so I was really looking forward to my next visit... But my room was not nearly as nice, it was a handicapped room & so there was no tub & the coffee maker didn't work. Two of my favorite things... I was looking forward to sushi but you guys change the restaurant to a Gastro pub... Which is not a problem but what I did order from room service was no longer available so I was a little disappointed this trip.