Ayla City Hotel

The breakfast is Indonesian, small, but okay.

Yes, parking is available, and there is also an airport shuttle service.

The room was clean, but some guests found the floor to be grimy and discovered a cigarette butt.

The beds are comfortable, but some rooms may not have windows or natural light.

The staff was very helpful, and guests appreciated the early check-in after a long journey.

Some guests were disappointed to find that the room they booked did not have a window, despite clear pictures showing otherwise. Ensure to clarify the room features before booking to avoid any surprises.

Several guests mentioned that the hotel needs a thorough clean-up, especially after the COVID lockdown. Some found the floor to be grimy and even discovered a cigarette butt under the table.

Guests appreciated the hotel's flexibility in allowing early check-in, especially after long hours of traveling. Consider requesting early check-in if needed.

The hotel's location between the airport and ferry terminal was praised by many guests. It's ideal for those with layovers or connecting travel plans.

While some guests found the hotel to be suitable for a short stay, they felt that the price was a bit high, especially for rooms without windows. Consider the value for money when booking.

Some guests experienced issues with room allocation, such as being given a smoking room instead of a non-smoking one. It's advisable to communicate clearly with the staff to ensure the right room is provided.

In case of unexpected circumstances like the chef not turning up, it's recommended to have a backup plan for meals or inquire about alternative dining options nearby.

The hotel's adherence to health and safety measures, such as providing hand sanitizer and disinfecting high-touch surfaces, was appreciated by guests. It's reassuring to see these precautions in place.

The hotel offers increased accessibility and facilities like roll-in showers, making it suitable for guests with mobility needs. Consider these features if they align with your requirements.

Many guests were pleased with the availability of free Wi-Fi. This can be beneficial for staying connected during the stay.