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Fantastic breakfast buffet Very pleasant helpful staff everywhere
Rooms, service location - 22euros in a taxi to the local resort
the overall standard of the hotel. The staff were very friendly and helpful
-convenient location, friendly staff, excellent breakfast
The service was really good and the facilities for children. Also the room was fantastic The location was not ideal for me; the hotel is isolated; but I understand the hotel is a golf resort and Sotogrande is not a city, everything looks isolated there.
This is a very nice place, all staff were most helpful and spoke English. Concierge was particularly helpful. Room service brought the best room service lunch I have ever had - made a real effort with presentation.
A decent and practical hotel for a golf base although not luxurious. Good food. A little run down in places - could do with a bit of a facelift.
everything - food choice a bit lacking
The general ambiencen and the breakfast buffet! Nothing
Clean, modern rooms, good facilities and excellent breakfast. On approaching the hotel, the outside looks tired and shabby. Once inside the hotel has an airy modern feel, but the first impression is not good.
peaceful, friendly staff, excellent breakfast, pet friendly, nice pool area bar and room service closed after 11pm. 70's 'loud' decor in coridoors.
the peaceful ambiance
Very spacious and comfortable room There were two dangerous steps going down to the room as you as you opened the door with no warning sign, also there was no evening meal only room service sandwiches etc which surprised me even off season The staff did not offer to help me down with my luggage either
The pool , the staff Breakfast a bit disorganised . Bit noisy in the mornings with cleaners trolleys moving around and self closing doors banging at all hours . Bar staff a bit slow
The hotel is very modern, great deco and comfortable. The rooms are great and very big. Parking space was OK, just enough. The Hotel is not close to the beach or the port at all as stated. It is on the other side of the highway. However if you do not have a car, they provide transport.
The impeccable design and style of the Hotel .
The heating was not working when I arrived. The room was cold. Maintenance came and fixed it, but a few hours later, during the night, the heating failed again.
The staff were very helpful and friendly. Very impressed with size and design of rooms The only english tv channel was Sky News and you can only watch the news so many times! The hotel is a bit remote and there is nothing within walking distance such as bars and restaurants.
Modern comfortable hotel with friendly & helpful staff
Only stayed one night but Staff were pleasant. Air conditioning did not appear to work too well.
The room was always clean. Good bathroom. Excellent value room and breakfast. The airconditioning did not work. This was a big problem as it was hot. Also the wifi did not operate.