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The welcome was very good, the hotel and room were very well appointed and the food was excellent
Excellent staff in restaurant and lobby. Despite some staff had problems to speek English they were able to call colleagues that were fluent in English. I also like large room and sitting corner in the room + large bathroom+ extra towels for spa packed in a nice bag. The corners around the bath were full of black mildew ( I assume due to wet environment and insufficient cleaning). Information leaflets in the room were in French and English version was missing.
Room was large, bed comfortable. Excellent restaurant attached with good selection of wines. Good English spoken. Bathroom basic but perfectly adequate. Somewhat quaint, largely wooden interior design gave the room a slight 'Tyrolean' feel. Our room was above the kitchens and there was some general noise from equipment operating there, but fortunately not later in the evening though. Some families with children were a bit noisy in the morning. All in all we felt it was a touch expensive for what it was.
Great family room, good pool and excellent food Breakfast was expensive - we walked 5 mins into town and went to a local cafe / patisserie instead
The hotel was beautiful, the staff was friendly, the resturaunt was wonderful!
If you book a room in this hotel, do not eat in town, but stay in the hotel ! The chef prepares a great diner, menu or a la carte.
silence, location , the park with river near the hotel , good breakfast we take 2 rooms , 1 room was perfect and the other room the cleanroom put a wool blanket and at night it was cold outside and i asked a heavy blanket , i asked from the reception and they brought to me a one blanket without sheet cover on it ' the next day i asked from the reception to change the blanket and it didn't happended . only the last day the cleanroom brought the couple blanket after i asked from her personally.
Staff excellent, attentive and helpful. Personified by Alain Rosenzuey.
Friendly staff, excellent dinner, excellent price, comfortable room, free wireless connection in the room, modern bathroom.
The Hotel was the perfect value for money stay, extraordinary friendly staff, very nice and spacious rooms
the locatioun in nature one could not eat "à la carte ", there was only one menu disponible
The service and the restaurant were excellent. We felt very comfortable and welcomed. We will definitely stay at this hotel again.
Everything was ok, except for the spa. It's a nice spa, it's just never open. The spa facilities close at 19:00, and the sauna and hammam never seem to be open at all. The jacuzzi was on the cool side, but I guess they don't really expect anyone to use it... :(
The best was the location (that it is high in the mountains) and the restaurant with the local dinner and the breakfast. The upper beads of the ''lits superposes'' in two quadruple rooms were not suitable for children because there was nothing on them to protect children from falling down from the bed. The ''spa'' part of the hotel was closed at 7 p.m.
We liked the friendly, helpful staff and the interesting fellow guests. The room was clean, comfortable and everything worked. Breakfasts and dinners were an experience requiring plenty of exercise There was no choice of menu in the evening although the food was excellent.
The owners of the hotel were very friendly, the food was excellent. the hotel was clean with plenty hot water for a lovely bath after skiing. Highly recommended - excellent value for money No
The accommodation is excellent, all rooms are brand new and in good working order. Carpeting is new and rooms are cleaned and serviced every day. The wall hung flat screen tv is also new. Nothing comes to mind to dislike. We missed bbc World, but made do with cnn.
Quiet spot in the mountains! Martine is the most efficient, hardworking woman we ever met. She made our stay special. Clean rooms, lift and fantastic food at reasonable rates. Out of the way, but charming and highly recommended by the six people who really enjoyed the time here! Nothing!
We loved staying at Logis Deybach! The couple that runs the hotel is very friendly and helpfull. An excellent place to be!
We used the the Deybach Hotel for an overnight stay and found it very pleasant, clean and comfortable and just a short walk through the park into Munster. The owner was very helpful.
This is a thoroughly properly run hotel in an excellent location to tour Alsace. It is very easy to find and access. It says 2 stars but in many respects (particularly the room, which is of course the most important thing) I would rate it as worth 3 stars. Much better value than one of the well known hotel chains in this price range. You also get the feeling that the owners really do care about getting everything right and are genuinely friendly. As a Logis inspected place you experience the benefits of their 500 point checklist. This traditionally run hotel is very hard to fault. It does everything it says on the label.
it was a dream to be there, fantastic in all, especially in staff and cleanless
The staff were most helpful and our room was very comfortable.Breakfast was excellent and good value.We only stayed one night but the hotel would make a good touring base
Not the big luxury, but small price was ok Needs a bit of refurbishing
The room was fantastic for a family, small kitchenette, nice view, very clean pool, games for the kids, very comfortable ambience. good deal for the dinner buffet. Very enjoyable stay in a nice town close to the wine route. We would have liked to stay longer. One of the beds in the room had a very bad spring, the other beds were either too soft or too hard. The kids didn't care. Need to ask the hotel before arrival if you will want to use the kitchenette so that they will provide utensils and plates. We had to wait one night before we could get the stuff.
Swimmingpool in the garden. Small kitchen in the rooms - at least we used the fridge. Breakfast in what looked like a 'school cantina' - noicy, not much to chose from at breakfast - too expensive. The bedrooms was like dorms with bunkbeds. Hard to find a good restaurant in the neighbourhood.
Good dinner menu for very good prices. practical apartment with kitchen we can use. Difficult to communicate if you do not know french - good there was one staff who can understand and talk english a bit. We expected to live in a hotel room and not in an apartment outside the hotel but it is ok.
They were pet friendly. They were also able to provide a baby cot and had high chairs in breakfast room. The bathroom in our room was appalling, there was a foul smell of mold. It was so bad we avoided using it and did not use the shower. We had booked the Studio room as it was supposed to have a kitchenette. There was a sink and microwave but no utensils, not even a glass or cup.
The Grand Hotel benefits from a good situation amid a wonderful environment, but it needs some critical evaluation by its management: our room was not really tidy and the sheets were torn. Breakfast was not good: bread rolls were not daily fresh, only 1 choice of meat, only 1 choice of cheese (herb cheese) and the eggs were frozen. Not a good publicity for their restaurant, where we didn't have dinner because of that bad breakfast.
The hotel is a quiet place. Very good sxervicies. Excellent hotel staff. Cleanliness was questionable. I had the same towels an entire week!
Excellent Value, Friendly Staff, Good location