Hotel Gran Mahakam

Best Service Friendliness

Pros: Hotel staff are excellent.

Cons: The hotel Spa was a disappointment.

Pros: breakfast was great!

Pros: Nice pleasant hotel

Cons: There was a floor upstairs where smoking in the rooms is allowed, the smell permeated through the bathroom ventilation system

Pros: Staff is very kind and helpful. Hotel is clean and comfortable. Breakfast was very good.

Cons: Construction work which is right on the same street, but it has nothing to do with the hotel.

Pros: Intimate, superbly comfortable hotel with great service. Easily outperforms 5-star chains.

Cons: Cafe has excellent food and outstanding service, but the space is small and so quiet business meetings can be a challenge.