JW Marriott Hotel Jakarta

The hotel offers an executive lounge, an indoor kid’s playground in the spa near the gym area, and a variety of dining options including a fantastic new Indian restaurant with very good staff.

Yes, the hotel is fully recommended for families with younger kids, offering rooms with two queen beds and various family-friendly amenities such as babysitting or child care, cribs, kids' meals, and a kids' club.

The hotel offers exceptional food, with a huge spread for buffet breakfast, amazing breakfast and dinner options, and a good selection of food and drinks in the club lounge for four hours.

The hotel provides large and comfortable rooms, very comfortable beds, and a clean and spacious environment. However, some guests mentioned that the rooms need updating and that the towels look too old.

The high season is in August, and the low season is in September. Visitors can expect a good deal to stay at the hotel, with excellent service and a great breakfast.

Several guests recommended choosing a room on the upper floors for a great city view and spacious accommodation.

Some guests mentioned that rooms facing the motorway may experience noise disturbances, so consider requesting a room away from the motorway for a quieter stay.

The hotel's central location makes it easy to move around Jakarta, and there are various attractions and shopping malls within walking distance, providing convenience for guests.

Guests appreciated the staff's attention to special dietary requirements, such as allergies and vegetarian preferences. It's advisable to inform the hotel in advance for personalized meal options.

While some guests found the executive floor and lounge services fine, others suggested that the food quality in the executive lounge could be improved.

Some guests noted that the lobby is not air-conditioned, which may affect comfort, especially during warmer seasons.

While the hotel offers an outdoor pool, some guests found it to be unimpressive and smaller than expected for a 5-star hotel, so it's advisable to set realistic expectations for the pool area.

Some guests experienced issues with food service during special events, so it may be helpful to inquire about event details and food arrangements in advance.

A few guests encountered maintenance issues, such as problems with the bathtub faucet and outdated room furnishings, so it's advisable to promptly report any concerns to the hotel staff for resolution.

While the hotel offers an airport shuttle, guests noted that there are limited dining options within close proximity, so it's beneficial to plan for transportation to explore dining alternatives.