Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.4 "Great service."9.6 "96% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." -
8.3 "Location is great."
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5.5 "Rooms are ok."5.0 "For only 50%, the
bathroom was ok ." 6.7 "Only 67% saidrooms were clean enough ." 5.0 "50% thought thekitchenette was ok ." -
5.5 "Internet is average."5.5 "55% thought the
wifi quality was ok ." -
5.2 "Average value."
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4.3 "Breakfast is below average."3.0 "70% said the
breakfast was too expensive ." -
2.5 "Horrible vibe."1.0 "90%
criticized the unstylish hotel ."
Overall Rating
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8.3 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.0 "Location is great."
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6.8 "Average cleanliness."6.5 "Only 65% said
rooms were clean enough ." -
5.4 "Average value."
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5.3 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." -
5.0 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
5.0 "Average comfort."3.6 "64% didn't like the
uncomfortable beds ." -
4.0 "Breakfast is below average."
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2.2 "Horrible vibe."
Overall Rating
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8.4 "Great service."9.7 "97% found the
staff to be very friendly ." -
8.2 "Location is great."
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5.3 "Rooms are ok."
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5.3 "Average comfort."
Overall Rating
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8.4 "Location is great."
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8.1 "Great service."
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6.8 "Food is average."6.3 "Only 63% were
satisfied with the menu ." -
5.8 "Rooms are ok."
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5.0 "Average value."
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3.9 "Breakfast is below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
It was a cute little cottage, with good food and really nice scenery around. there were shops also with a good range of items.
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4.3review from
Handy for rail travel and getting about by car Did not seem geared to visitors who wanted to stop more than 1 or 2 nights
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7.0review from
Very convenient, car parking at entrance, particularly as the weather was foul.Very comfortable facilities. Breakfast was somewhat impersonal, would have prefered a more substantial meal as well.
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5.7review from
We liked everything provided. No complaints.
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5.3review from
Exactly as advertised. Clean, comfortable, basic accommodation, fine after a long drive and you need to stopover before continuing your journey. I'd also use the hotel when I return to climb in the area. Late bar was also welcome. Fish and chip attached to the hotel serves fabulous fresh food, which is also available in the hotel bar. Along with a number of similar hotels, early morning or access after hours is restricted and you can find yourself locked out of the hotel early in the morning if you need something from the car and you forget to wedge open the fire escape door!
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8.0review from
I liked very much the relaxed and helpful atmosphere of the Hotel. I interacted mainly with the front desk personnel, but also the cook, and a couple of waiters. I appreciated the hotel's policy of sharing the tips (gratuities) equally among the 'front' and 'back' staffs. I found the food to be excellent. I appreciated the ability to individually control the heat and hot water in my room. As a foreigner, it took me a day or so to make the toilet flush properly (depress the handle the whole way and then let go quickly & completely) without having to take the tank lid off and artifically depress the float so the water would fill to the brim of the overflow tube. No bad points. Future registrants should know that the hotel is 10 miles north of Fort William, and yet there is a bus stop within 50 yards of the hotel front door, and the buses stop for passengers going to Ft. William, and returning from there.
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6.4review from
Receptionist was good. Food portions were good, as they should be. Staff could be a little more cheerful
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5.6review from
The room was clean and tidy It was not clear where to go for food, and the price structure of the breakfasts. Also the rooms were very light because of the street lights outside need thicker curtains
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6.0review from
Batthroom was very nice Room was a bit old fashoned
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5.2review from
Room was warm, Bed was comfortable, tv worked. Staff not trained or managed to interact with customers. Left standing with staff ignoring me on several occasions. Had to ask for several things twice at breakfast...tea...toast. Staff were pleasent but very inefficient - don't know any better. Shower didn't work properly.
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6.0review from
It was a cute little cottage, with good food and really nice scenery around. there were shops also with a good range of items.
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4.3review from
Handy for rail travel and getting about by car Did not seem geared to visitors who wanted to stop more than 1 or 2 nights
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5.7review from
We liked everything provided. No complaints.
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5.3review from
Exactly as advertised. Clean, comfortable, basic accommodation, fine after a long drive and you need to stopover before continuing your journey. I'd also use the hotel when I return to climb in the area. Late bar was also welcome. Fish and chip attached to the hotel serves fabulous fresh food, which is also available in the hotel bar. Along with a number of similar hotels, early morning or access after hours is restricted and you can find yourself locked out of the hotel early in the morning if you need something from the car and you forget to wedge open the fire escape door!
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6.4review from
Receptionist was good. Food portions were good, as they should be. Staff could be a little more cheerful
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5.6review from
The room was clean and tidy It was not clear where to go for food, and the price structure of the breakfasts. Also the rooms were very light because of the street lights outside need thicker curtains
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6.0review from
Batthroom was very nice Room was a bit old fashoned
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5.2review from
Room was warm, Bed was comfortable, tv worked. Staff not trained or managed to interact with customers. Left standing with staff ignoring me on several occasions. Had to ask for several things twice at breakfast...tea...toast. Staff were pleasent but very inefficient - don't know any better. Shower didn't work properly.
