Pier House Hotel

Harbour Front, Charlestown, St Austell, PL25 3NJ, United Kingdom
+44 172 667 955


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Overall guest ratings

8.9/10 Excellent
Based on 673 reviews
See all reviews

Review highlights

  • 9.3
  • 9.2
  • 9.1
  • 5.8

Good to know

  • Great view
  • Wonderful sightseeing
  • Friendly service


    Show all


    Located in St. Austell, Cornwall, this historic hotel is situated on the picturesque harbour of Charlestown. It enjoys stunning views of the port and coastline of St. Austell Bay. Nightspots, shopping venues, and the bus and train stations are all about 4 km away. Other attractions in the area include The Shipwreck and Heritage Centre, The Eden Project, The Lost Gardens of Heligan and Lanhydrock House. This holiday village was built in 1794. The complex comprises a total of 26 rooms. At the complex, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Services and facilities at the hotel include a restaurant, a dining area, a bar and room service. Those arriving in their own vehicles can leave them in the car park of the accommodation. Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. Guests will also find a tea/coffee station included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone and a TV, contribute to a great stay. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. Parasols are available to travellers. Copyright GIATA 2004 - 2016. Bed and breakfast is bookable. Breakfast, lunch and dinner are available. The following credit cards are accepted at the holiday village: VISA and MasterCard.

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    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Free Wi-Fi
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 673 reviews
    • 9.3 "Terrific location."
    • 9.2 "Food is to die for."
    • 9.1 "World class service."
    • 9.0 "Perfectly clean."
    • 8.7 "Breakfast is good."
    • 5.8 "Internet is average."

    Overall Rating

    8.9 Excellent
    Based on 572 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.0 "Food is to die for."
      8.4 "84% loved the menu selection."
      8.4 "84% loved the dining experience."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% found the restaurant service to be one of the best."
      9.7 "97% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 6.5 "Rooms are ok."
      7.0 "70% thought the view was good."
      6.3 "For only 63%, the bathroom was ok."
      5.9 "Beds were acceptable for 59%."
      6.2 "Only 62% said the rooms were modern."
    • 5.0 "Internet is average."
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    Overall Rating

    8.7 Excellent
    Based on 100 reviews
    • 9.4 "Food is to die for."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 8.8 "Breakfast is good."
    • 7.2 "Good vibe."
    • 6.8 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great view"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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