Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 9.4 "94% said thereception staff was great ." 8.8 "88% found therestaurant service to be one of the best ." -
9.4 "Food is to die for."8.6 "86%
loved the menu selection ." 10.0 "100%enjoyed the fish/seafood dishes ." 7.1 "71% werehappy with the price ." 8.3 "83%loved the dining experience ." -
9.1 "Excellent value."7.1 "71% were
happy with the price ." -
8.9 "Location is great."7.5 "
Great parking , according to 75%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%liked the proximity to sightseeing ." 9.2 "92%liked the proximity to shopping ." 8.2 "82% thoughtparking was inexpensive ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
8.7 "Breakfast is good."
-
6.5 "Rooms are ok."6.3 "For only 63%, the
bathroom was ok ." 6.4 "Only 64% thought theshower was ok ." 5.9 "Only 59% said therooms were modern ." 5.8 "58% said theview was so-so ." -
2.3 "Disappointing internet connection."2.4 "76% said the
wifi quality was bad ."
Overall Rating
-
9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 9.2 "92% found therestaurant service to be one of the best ." -
9.3 "Food is to die for."8.6 "86%
loved the menu selection ." -
8.8 "Location is great."7.7 "
Great parking , according to 77%." 8.4 "84% thoughtparking was inexpensive ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." -
8.3 "Breakfast is good."
-
6.2 "Rooms are ok."6.3 "For only 63%, the
bathroom was ok ." 6.8 "Beds were acceptable for 68%." 5.9 "Only 59% saidrooms were big enough ." 6.4 "Only 64% thought theshower was ok ." 5.8 "58% said theview was so-so ." -
2.1 "Disappointing internet connection."2.0 "80% said the
wifi quality was bad ."
Overall Rating
-
9.7 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.4 "Food is to die for."
-
9.1 "Excellent value."
-
8.9 "Breakfast is good."
-
8.5 "Location is great."7.5 "
Great parking , according to 75%." -
6.8 "Rooms are ok."6.8 "Only 68% said
rooms were big enough ." 6.9 "Beds were acceptable for 69%." 6.8 "For only 68%, thebathroom was ok ." -
6.5 "Average comfort."6.8 "Only 68% said
rooms were big enough ." 6.9 "Beds were acceptable for 69%."
Overall Rating
-
9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." -
9.1 "Food is to die for."
-
9.1 "Excellent value."
-
8.9 "Location is great."
-
8.9 "Breakfast is good."
-
6.9 "Rooms are ok."6.1 "For only 61%, the
bathroom was ok ." -
6.7 "Average comfort."
-
6.7 "Vibe was decent."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.0review from
General helpfulness of all the staff - we stayed during the recent floods and the reception kindly checked local weather forecasts, which roads were open, offered directions, general local information about dispensing chemists. We felt that everything possible was done to ensure our comfort. Menu and the food was excellent and very reasonable. Cosy seating area with real fire. Disappointed that there was no lift to bedrooms / upper floors - probably the consequence of the age and design of the building.
-
7.2review from
Loved, loved, loved the warm towels. Room was clean, warm and cosy. Toilet seat was loose and hairdryer didn't work.
-
6.3review from
Very good welcome, all the staff were friendly and helpful. The standard of catering is also very good. I only just found out that they have added VAT to the whole bill! Your booking confirmation clearly states that it was included in the quoted price for the accomodation, and i am surprised that it was not included in the menu prices. I have yet to take this up with the hotel.
-
4.7review from
Friendly staff. good location. we asked for a hairdryer as the one in the room didnt work this never materialised. The heating was intermittent
-
6.0review from
the breakfast was good. The hotel was warm and comfortable. Would stay there again and recommend to friends. Reading other reviews they said the noise was an issue but we heard nothing and had a good nights sleep
-
6.0review from
Friendly & professional staff. Good food. Kept awake by yobs shouting & screeching in the street. Unattractive area.
-
6.8review from
Food was great, loads of choice and the quality was very high Staff were very helpful and friendly Quite noisy as my room was above the courtyard
-
5.6review from
Nice big room It would have been nice to have a Gideon Bible in the room - telephone the local branch or Gideon HQ in Lutterworth & they will supply f.o.c.
-
8.0review from
The friendly staff.
-
6.8review from
It was close to transport by rail and bus, and near to the things I wanted to see in that part of cornwall. The loudness and late finish of the Karaoke on the Friday night -but then I am 58 and not a party goer as such....
-
8.0review from
General helpfulness of all the staff - we stayed during the recent floods and the reception kindly checked local weather forecasts, which roads were open, offered directions, general local information about dispensing chemists. We felt that everything possible was done to ensure our comfort. Menu and the food was excellent and very reasonable. Cosy seating area with real fire. Disappointed that there was no lift to bedrooms / upper floors - probably the consequence of the age and design of the building.
-
8.0review from
The friendly staff.
-
7.2review from
Loved, loved, loved the warm towels. Room was clean, warm and cosy. Toilet seat was loose and hairdryer didn't work.
-
6.8review from
Food was great, loads of choice and the quality was very high Staff were very helpful and friendly Quite noisy as my room was above the courtyard
-
6.8review from
It was close to transport by rail and bus, and near to the things I wanted to see in that part of cornwall. The loudness and late finish of the Karaoke on the Friday night -but then I am 58 and not a party goer as such....
-
6.3review from
Very good welcome, all the staff were friendly and helpful. The standard of catering is also very good. I only just found out that they have added VAT to the whole bill! Your booking confirmation clearly states that it was included in the quoted price for the accomodation, and i am surprised that it was not included in the menu prices. I have yet to take this up with the hotel.
-
4.7review from
Friendly staff. good location. we asked for a hairdryer as the one in the room didnt work this never materialised. The heating was intermittent
-
6.0review from
the breakfast was good. The hotel was warm and comfortable. Would stay there again and recommend to friends. Reading other reviews they said the noise was an issue but we heard nothing and had a good nights sleep
-
6.0review from
Friendly & professional staff. Good food. Kept awake by yobs shouting & screeching in the street. Unattractive area.
-
5.6review from
Nice big room It would have been nice to have a Gideon Bible in the room - telephone the local branch or Gideon HQ in Lutterworth & they will supply f.o.c.
