Pros (+) convenient location
Cons (-) too many roaches.
3 stars
Heritage Hotel
Heritage Quay, St. John's, Antigua And Barbuda
St. John's, Antigua And Barbuda
See location+1 268 481 7531Photos of Heritage Hotel
Overview
Hotel in St. John's with a 24-hour business center and a 24-hour front desk A restaurant, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities, and a 24-hour front desk. Heritage Hotel offers 47 accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This St. John's hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Amenities at Heritage Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Private entrance
Bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining table
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Tile/marble floor
- City view
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
Things to do
- Gift shop
- Beach access
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Family friendly
- Babysitting or child care
Reviews of Heritage Hotel
6.9
Okay
297 verified ratings
Wonderful
45
Very good
58
Good
69
Okay
49
Fair
28
Mediocre
17
Poor
31
Summary of reviews
Guests say
Overall, guests appreciate the hotel's convenient location, with easy access to restaurants, shops, and beaches. However, several reviews raise concerns about the cleanliness and condition of the rooms, with mentions of outdated fixtures and inadequate service. While some guests enjoyed the spacious rooms, others were disappointed by issues like noisy surroundings and unsatisfactory bedding.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.9 out of 10
221 reviews
8.5 out of 10
5 reviews
7 out of 10
1 review
6.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location in the heart of the capital, with easy access to local amenities, a great value for the price, and a fantastic breakfast included.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is clean, but some have noted that the decor and facilities need updating, and there were concerns about the noise from the roads and people outside.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing added convenience during their stay.
What can guests expect from the hotel's customer service?
The hotel staff has been described as excellent, friendly, and helpful, providing great service overall, despite concerns about the elevator not working and the need for some updates.
When is the best time to visit the hotel?
The low season is in January, and the high season is in August, offering guests the opportunity to plan their visit based on their preferences and the level of activity in the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the harbor or city comes highly recommended.
Consider Low Season Travel
January is mentioned as the low season, which could be a great time to visit for a quieter experience and potentially better rates.
Explore Nearby Attractions
The hotel's proximity to Heritage Quay, the Museum of Antigua and Barbuda, and other attractions makes it convenient for guests to explore the area on foot.
Check for Elevator Availability
Some guests reported issues with the elevator not working, so it's advisable to check the status of the elevator before booking, especially for guests with mobility concerns.
Be Mindful of Noise Levels
Guests have noted that the hotel is located near a nightclub, which can be noisy at night. Light sleepers may want to consider this before booking.
Request a Room Away from Noise
If you're sensitive to noise, consider requesting a room away from the street or nightclub to ensure a quieter stay.
Inquire About Breakfast Options
While some guests praised the breakfast, others found it mediocre. It might be helpful to inquire about the breakfast options and presentation before booking.
Consider Room Upgrades
Some guests mentioned that the decor and facilities of the hotel are outdated. Considering a room upgrade might provide a more modern and comfortable experience.
Confirm Internet Access
Several guests reported poor or nonexistent WiFi. If reliable internet access is important, it's advisable to confirm the status of the internet before booking.
Take Advantage of Nearby Amenities
The hotel's central location provides easy access to local amenities, making it convenient for guests to explore the city and access dining options.
Location
Heritage Quay, St. John's
What's nearby
- Heritage Quay67 yd
- Museum of Antigua and Barbuda226 yd
- Jolly Harbour Marina270 yd
- St. John's Cathedral0.3 mi
- VC Bird Monument0.3 mi
- Antigua Government House0.3 mi
- Her Majesty's Prison0.4 mi
- Recreation Ground0.4 mi
- Antigua Botanical Gardens0.6 mi
- Fort James1.3 mi
- Fort Bay Beach1.3 mi
- Fort Bay1.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Heritage Hotel
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $165 |
Average price (weekend night) | $142 |
When to book a room at Heritage Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Heritage Hotel
FAQs when booking at Heritage Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in St. John'sGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | St. John's V.C. Bird Intl |
Distance to airport | 3.7 mi |