Stayed here for my 21st. Was in a perfect location and very friendly staff. Highly recommend.
4 stars
Marriott St. Louis Grand
Photos of Marriott St. Louis Grand
Overview
Marriott St Louis Grand is located amongst Saint Louis's popular restaurants and eateries, just a short stroll from Convention Center Station. It also provides a sauna and a bowling alley.
There are a variety of facilities available to those staying at the hotel, including an express check-in and check-out feature, a coffee bar and meeting facilities. In addition, the multilingual staff are on hand to provide local information.
Marriott St Louis Grand provides elegant rooms equipped with cable/satellite channels, a hair dryer and a refrigerator. They all include ironing facilities, a radio and a private bathroom.
The hotel's sophisticated bar is an ideal place to unwind with a drink after dinner. Meals can be enjoyed on the restaurant's open terrace.
Marriott St Louis Grand is surrounded by the area's popular sightseeing attractions, including Busch Stadium and Gateway Arch, which are a short walk away. Citygarden, Downtown St. Louis and Edward Jones Dome are within a 10-minute walk and Lambert-St. Louis International Airport is 20 minutes' drive away.
Latest deals for Marriott St. Louis Grand
Amenities at Marriott St. Louis Grand
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by elevator
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
General
- Executive lounge access
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Things to do
- Gift shop
Fitness
- Fitness center
Spa
- Sauna
Reviews of Marriott St. Louis Grand
7.8
Good
1116 verified ratings
Wonderful
538
Very good
156
Good
114
Okay
80
Fair
77
Mediocre
51
Poor
100
Summary of reviews
Guests say
Guests appreciated the hotel's location and the kindness of the staff, highlighting the nice bar area and overall service. However, many reviews pointed out issues with cleanliness, uncomfortable beds, and confusion regarding parking, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
589 reviews
7.7 out of 10
352 reviews
8.4 out of 10
1 review
9.1 out of 10
10 reviews
All reviews
Pros (+) I liked the location
Cons (-) Room had hair in the bed. It clearly wasn’t cleaned well I was uncomfortable sleeping because of this. The water took awhile to warm. I eventually left it running so I would have hot water. The shower was not functioning well, I had to hold the shower lever in order for the shower to work properly. I had a late checkout and the housekeeping staff kept knocking at my door each time I advised her of...
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Cons (-) Rooms very small double beds. Staff didn’t clean well. Had to call down to get room cleaned or get clean towels glasses etc
Pros (+) Room decor and comfort; friendly and attentive staff.
Cons (-) Dining options, especially room service which didn’t meet the standards I’m used to when staying at a Marriott.
Pros (+) We stayed here for a wedding (which was also here). The amenities were really standard - nothing about the room stood out as extraordinary or note-worthy. But the staff was really friendly and helpful when I left something very valuable in the room and needed it retrieved. Also the location was right in the middle of Downtown St. Louis, which was great.
Cons (-) The mattress made my back hurt! And holy parking prices! I guess that’s to be expected but it still catches you off guard to see how much it costs to park your vehicle overnight here.
Pros (+) Hotel has been renovated within the past year or so. I had a Junior suite which was very nice. The staff for breakfast In the concierge lounge were very attentive and very nice (Pam and Ruth). Cher was very helpful at the front desk.
Pros (+) Fast check in, nice clean room, great view, Starbucks, close to lots of restaurants
Cons (-) All the Cubs fans staying for the weekend. Go cards!!!
Pros (+) Location
Pros (+) Big room and bathroom
Pros (+) Rooms are very nice. Beds are great !!! Slept like a baby.
Cons (-) Parking, not great
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is clean and the rooms are very nice. However, some guests have reported issues with cleanliness, such as unpleasant smells in the hallways and concerns about the cleanliness of the rooms and bathrooms.
What are the parking options available at the hotel?
The hotel offers parking and valet parking options. However, some guests have mentioned that the parking garage staff were rude, and there were complaints about the high parking fees and the inconvenience of having to walk to and from the parking garage, especially in bad weather.
How comfortable are the beds at the hotel?
Guests have praised the comfortable beds at the hotel. However, there have been some comments about the beds being small and not meeting the expectations of some guests.
What can guests expect from the hotel's customer service?
Many guests have highlighted the friendly and helpful staff at the hotel. However, there have been reports of unfriendly staff, issues with check-in due to understaffing, and concerns about the attitude of restaurant and bar staff.
When is the best time to visit the hotel?
The hotel's high season is in March, and the low season is in November. Guests may want to consider these seasonal variations when planning their visit to the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests reported that the hotel did not provide adequate toiletries, so it might be a good idea to bring your own to ensure you have everything you need.
Check for Special Event Parking
If you're attending an event at the nearby America's Center, it's advisable to inquire about special event parking to avoid any inconvenience or unexpected fees.
Be Mindful of Room Cleanliness
While many guests had positive experiences with room cleanliness, some reported issues. It's recommended to inspect your room upon arrival and promptly address any concerns with the staff.
Plan for Potential Delays During Check-in
Several guests mentioned delays during the check-in process, especially during peak times or special events. Planning for potential delays can help manage expectations.
Explore Nearby Attractions
The hotel's proximity to popular attractions like Busch Stadium, Gateway Arch, and City Museum makes it convenient for sightseeing. Take advantage of the location to explore these attractions.
Inquire About Complimentary Services
Some guests reported discrepancies with the inclusion of complimentary services, such as breakfast. It's advisable to clarify the details of included services at the time of booking or during check-in.
Consider Alternative Parking Options
While the hotel offers parking, some guests found the fees to be high. Exploring nearby parking options or off-site facilities could provide more cost-effective alternatives.
Utilize the Hotel's Proximity to Dining Options
With the hotel located among popular restaurants and eateries, take advantage of the diverse dining options within walking distance for a memorable culinary experience.
Stay Informed About Seasonal Rates
If you're planning a visit, it's worth noting that the hotel experiences low season in November and high season in March. Being aware of these seasonal variations can help in planning and budgeting for your trip.
Location
800 Washington Avenue, St. Louis, MO 63101
What's nearby
- United States Customhouse and Post Office213 yd
- Wainwright Building420 yd
- Edward Jones Dome0.3 mi
- Downtown St. Louis0.3 mi
- Lumiere Place Casino0.4 mi
- Citygarden0.4 mi
- Shrine of St. Joseph0.5 mi
- Busch Stadium0.5 mi
- Gateway Arch0.6 mi
- Eads Bridge0.7 mi
- Enterprise Center0.7 mi
- St. Stanislaus Kostka Church1.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Marriott St. Louis Grand
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | July | $264 | $239 |
Cheapest month to stay with an average 25% drop in price. | Most expensive month to stay with an average 112% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Marriott St. Louis Grand
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in St. LouisGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.5 | 0.4 mi | Lambert-St Louis | 12.8 mi |
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