St. Louis Car Rentals

Pick-up
Noon
Drop-off
Noon
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St. Louis car rental reviews and directory

Budget
Car rental reviews:
Okay (4.7, 18 reviews)
Car rental locations in St. Louis:
7 locations
Budget
Locations in St. Louis
10482 Natural Bridge Road
+1 314 423 7497
10709 Watson Road
+1 314 965 5853
11157 Lindbergh Business Court
+1 314 845 1963
13009 Manchester Road
+1 314 984 9565
2925 Olive Street
+1 314 534 9286
400 South 14th Street
+1 314 588 8074
811 Spruce Street
+1 314 241 5497
  • 4.6
  • 5.0
  • 5.3
  • 4.4
  • 4.3
Recent reviews
10.0 Excellent
Jul 18 2016
Exactly what we needed
Pros: The vehicle provided plenty of space for my visiting daughter and family of 4 plus my husband and me. It was easy to pick up and drop off after hours. It was clean and had no issues.
2.0 Poor
Jul 19 2016
Pros: The first problem was my reservation was for 10am. I arrived at 10:45 am and my car was still not ready. Finally around 11:45 which was an hour and 45 mins. late they got a car. They did knock off a little bit of money, but when they ran my debit card they told me they could not take my debit card. It was a mess....I left and went to Enterprise who got me a car that day, it was cheaper, and I had no problem with my debit card!
10.0 Excellent
Jul 24 2016
Excellent Customer Service
Pros: Cost
Cons: Budget Car rental is open till 1:00 pm on Saturday and Sunday. Not so easy to pick up
7.2 Good
Aug 6 2016
The rental company cheated me with the price.
Pros: The rental location was very convenient
Cons: They used a different reservation and used a higher price instead of the agreed price
4.0 Mediocre
Apr 11 2016
Dissapointing
Pros: The car was nice.
Cons: We were given the wrong vehicle, and never told that they changed our drop off time. They did make it right at the Airport Budget, but the first one where we got the car was ridiculous. I don't think Mike knew what he was doing. When I called to tell him about the mistakes, he blamed me for arriving before my reservation time.
2.0 Poor
Apr 15 2016
Pros: I thought offsite was via shuttle, when I got to the airport they said I rented a car 30 minutes away and would need to take a taxi and return it there too. This was not clear.
2.0 Poor
Jul 25 2016
Cons: I think the problem was with Kayak and then Budget made it worse. I went online with kayak and put in to rent a car at St. Louis Airport and not just ST. Louis in general. (STL) All car rentals at STL are off site on a nearby road. Being an out of towner I did not know the address of the car rental. I just got on the shuttle at the airport as I always do in St. Louis and it dropped me off at Budget. I was halfway through my processing when the agent tells me that Kayak had the car at a Budget rental in a hotel on the other side of down and not the airport. I was annoyed but I needed the car so I asked if someone could take me there or would I have to take a cab. She told me that it was closed and they were not open on Sundays. I double checked and she was right. THEY ARE NEVER OPEN ON SUNDAYS so why would Kayak book a rental that would be impossible to pick up? Please tell me! Budget told me they would have to start a whole new reservation and I would have to pay $350 more which was just shy of double the price I had procured. I refused to be "robbed" like that and told them I would make other arrangements even if I had to pay that amount I would not pay Kayak or Budget. I quickly got a car with Enterprise who treated me wonderfully and I paid the same price that I was suppose to pay originally. Unfortunately, Enterprise was located 1/2 mile away on the same road and Budget made me carry all my luggage back to the airport to get the Enterprise Shuttle. Did I mention that they passed by the Enterprise Agency on the way back to the airport? Did I mention I was not a raving customer but a quiet but firm one? Did I mention that I was also a 66 year old woman traveling alone to teach a college course and had 4 pieces of very heavy luggage with books that I need for the course? I will mention that I will never rent from Budget or Avis who happens to own Budget.
5.2 Okay
Apr 3 2016
Cons: I booked a car at one location for a specific price. That location was going to be closed so they sent me to a different location that wouldn't honor price. After many phone calls and much yelling now I have to wait for a refund of the money I was over charged. A nightmare
8.0 Good
Aug 23 2016
Pros: Rooms were great and clean.
Cons: Breakfast was really lame
6.0 Okay
Oct 21 2015
Pros: Nice car
Cons: When I got to the rental place it was a higher cost and then they overcharged me a fuel fee at the end even though I had filled the tank with gas.
Dollar
Car rental reviews:
Good (6.3, 17 reviews)
Car rental locations in St. Louis:
1 location
Dollar
Locations in St. Louis
4358 Cypress Rd
+1 314 423 4004
  • 6.1
  • 6.5
  • 6.7
  • 5.8
  • 6.2
Recent reviews
6.8 Good
Nov 20 2015
Pros: Car was newer, clear and what I had signed up for when I made the reservation. Value was best of all the searches made for the area
Cons: counter personnel were not very personable, very little direction when dropping off as to where to park the car.
6.0 Okay
Oct 15 2015
What a joke!
Pros: Absolutely nothing!
Cons: I arrived at St Louis on Oct, 10th @ 10:30 pm waiting for a dollar shuttle van to pick me up. No Dollar shuttle in site, went to the courtesy phone and called Dollar rent a car it rang and rang with no answer and then said thank you good buy and hung up on me. I tried this 5 times with the same results so I got on a Hertz shuttle van and had to get a car from them. Their Sevice was very good I am thankful they could help me out of a bad situation. I give Dollar rent a car a 0 or F for service and they have lost my business forever!
5.6 Okay
Nov 16 2015
Don't waste my time
Cons: I didn't like that the desk clerk tried to upgrade me without telling me to almost double my charges. My grandfather was dying, I told the clerk this, and I still had to go through a whole upsale game. I plan to never use dollar again.
2.0 Poor
Nov 18 2015
dirty and smoky
Pros: everyone is super friendly and there was nothing wrong with customer service.
Cons: The car was stained (all of the seats) and dirty inside and I am sensitive to smoke and could smell, at some point, someone smoked in it.
3.2 Mediocre
Nov 29 2015
Don't let them know where you are going.
Cons: They would not rent me the vehicle because I had to travel more then one state over from the state I was renting the vehicle from. It was an emergency and was cheaper to rent then fly. Had to see my father-in-law one last time to say goodbye before he passes away.
3.6 Mediocre
Jan 6 2016
Pros: The car got great mileage. The drop off went well and I felt like the person knew what they were doing.
Cons: When picking up the customer service was terrible and rude. Not helpful. The car had stains all over it.
9.2 Excellent
Jan 21 2016
Pros: easy pick up and drop off. friendly staff
Cons: car had stains in it, not very clean
5.6 Okay
Jan 21 2016
Advertisement read $15 per day, I rented for 2 day
Pros: Pickup/drop off drivers were very friendly and helpful.
Cons: The lady behind the counter was very rude.
2.8 Mediocre
Jul 12 2016
MIXED RESULTS - THE GOOD THE BAD THE UGLY
Pros: UPON RETURN, DESK PERSON AND DRIVER WERE VERY ACCOMMODATING WHEN I WAS RUNNING LATE FOR MY FLIGHT.
Cons: PICK UP LOCATION FOR DOLLAR IS NOT WHERE ALL OTHER CAR RENTALS PICK UP. NO SIGNAGE FOR DOLLAR. WHEN ASKING FOR DOLLAR PICK UP LOCATION AT AIRPORT GOT WRONG ANSWER(S). DRIVER WAS SYMPATHETIC, SAID HE HAS REPORTED PICK UP ISSUES TO MANAGEMENT MANY TIMES. DESK STAFF DIDN'T EVEN ACKNOWLEDGE MY COMMENT. CAR WAS DIRTY (FRONT OF CAR HAD BUG STAINS AND DIRT) HAD DIFFICULTY FINDING LOCATION ON GOOGLE FOR RETURN BECAUSE THE PAPERWORK SAID ST LOUS, BUT YOUR LOCATION IS IN SAINT ANN!!!!! OVERALL THE EXPERIENCE SUCKED LATER WHEN I MENTIONED THE PICK UP PROBLEM TO ANOTHER TRAVELER, THEY SAID THEY DON'T USE DOLLAR ANY MORE BECAUSE OF THIS ISSUES (AMONG OTHERS?)
8.0 Good
Jul 19 2016
a bit of a bait and switch
Pros: The Camry was brand new and very comfortable.
Cons: I had to pay more than 3 times as much as the amount quoted by Kayakl
Hertz
Car rental reviews:
Good (7.0, 13 reviews)
Car rental locations in St. Louis:
5 locations
Hertz
Locations in St. Louis
10278 Natural Bridge Rd
+1 314 426 7555
4315 S. Kingshighway
3143510857
5706 S Lindbergh Blvd
+1 314 843 6570
7552 Manchester Rd
3145880967
800 Washington Ave
+1 314 588 0967
  • 6.8
  • 7.7
  • 7.5
  • 6.2
  • 6.6
Recent reviews
10.0 Excellent
Jul 30 2016
Pros: I arrived very late at 3am and a car was ready for me to pick up. When returned, the process was very efficient and only took a few minutes with a shuttle ready to take me to the airport. I will rent from Hetrz again and KYAK rocks.
Cons: They should have a few more clear EXIT signs around the lot. I was a bit confused as to how to make my way out of the lot.
7.6 Good
Sep 5 2016
car good. not enough staff for early return
Pros: The car
Cons: Not enough staff in the AzM
4.8 Okay
Nov 3 2015
Cons: Price kayak gave me was much less then I was charged
10.0 Excellent
Jul 1 2016
Great value, pickup flexibility at Hertz
Pros: I had to move up the pickup time a day earlier and was able to do so without any problem. The big surprise was that the price even went down!
9.6 Excellent
Jan 5 2016
great dropp off experiance
Pros: it took less then five min to check out, plus they drove me back to my home.
Cons: n/a
6.4 Good
Jul 25 2016
St Louis office needs help
Pros: Car had a nice large trunk. Reasonable gas mileage. Judy in the Hertz billing office was able to adjust my bill to the agreed upon KAYAK rate after I returned the car. Thank you, Judy. (See next box for complaint)
Cons: Pickup experience in St Louis was dreadful. I had a new agent who was inexperienced and couldn't figure out how to give me the rate on my KAYAK reservation, and the location manager didn't respond to her requests for assistance. We were running late and needed a car, so she rented me a car at a "walk up" rate which was about $200 more than I had been quoted.
3.2 Mediocre
Aug 3 2016
Worst Car Rental Ever
Cons: I rented with Hertz through Kayak. I asked for rental at St. Louis Airport. The car was not at airport. They wanted to charge us an extra $200. We took Uber to actual site. A car was not ready. They washed a car for us to take. They hassled us about "add ons".
7.2 Good
Aug 6 2016
Pros: When I submitted my order it changed my location so when I went to pick up it was wrong. Thank goodness they were able to fix it.
Cons: The over charges for not staying in the area. I could have driven as many miles in St. Louis and been charged less. Ridiculous !
7.6 Good
Aug 7 2016
slow check in
Cons: Check in took too long, over 40 minutes for a confirmed reservation and I was only customer when I walked in. Staff tried hard to sell me multiple insurances. At turn in location, computers were down.
10.0 Excellent
Aug 15 2016
Pros: The staff was very helpful even though they were busy.
Cons: I signed up for the membership program and haven't heard anything nor do I have any way to check on it.
Avis
Car rental reviews:
Good (7.3, 7 reviews)
Car rental locations in St. Louis:
8 locations
Avis
Locations in St. Louis
10482 Natural Bridge Road
+1 314 423 7497
10709 Watson Road
+1 314 965 2111
10765 Page Ave
(1) 314-427-1320
11157 Lindbergh Business Court
+1 314 845 1829
13009 Manchester Road
+1 314 966 3544
2721 Highway K
+1 636 978 5422
2925 Olive Street
+1 314 534 9800
811 Spruce Street (near Union Station)
+1 314 588 9452
  • 7.7
  • 8.0
  • 7.1
  • 6.3
  • 7.4
Recent reviews
9.2 Excellent
Feb 23 2016
Pros: Pick up and drop off was a breeze.
Cons: The car was very tiny. Seemed smaller than the Ford Focus they compared it to. It was also a little worn
8.0 Good
Mar 6 2016
Pros: they accommodated me by giving me a higher grade vehicle.
Cons: I paid for a traverse and the Avis rep tried to give me a minivan. He also was not going to budge. He gave me back my license and credit card after said I could go elsewhere. My problem is i prepaid for my traverse and he did not care. I was not going to stand for that and therefore i started making phone calls to other rent a car places. My husband spoke with the rep and he finally tried to give us a Ford 4wd or an expedition.
10.0 Excellent
Mar 6 2016
Pros: Wonderful, efficient, courteous operation and staff at St. Louis. I'll be returning there and can't imagine renting from anyone else. William
6.4 Good
Jun 13 2016
The rental ended up costing 1,5X kayak quote
Cons: Car with 40.000 miles in the odometer
4.8 Okay
Aug 21 2016
Gas
Pros: I drove 44 miles. I picked up a car that didn't have a full gas tank however I would be penalized if I returned in the same condition. No one checked my car upon return. I was told to leave my keys in car and they would send me my receipt. I travel weekly for business and this was my first such experience.
Cons: Gas No final receipt
5.2 Okay
Sep 19 2016
Booked 12 passenger van given 10 passenger
Pros: Van was clean
Cons: Wait was 1hr and a half because the computers were down. Only given a 10 passenger van reserved a 12 passenger van.
7.6 Good
Aug 22 2016
Pros: The representative was very nice, efficient and quick.
Cons: Parking to pick-up car was difficult due to street construction.
Enterprise
Car rental reviews:
Excellent (9.8, 6 reviews)
Car rental locations in St. Louis:
14 locations
Enterprise
Locations in St. Louis
10501 Page
+1 314 423 2902
11820 Lackland Rd
+1 314 997 6559
11931 Olive Blvd
+1 314 569 3200
2229 S Brentwood Blvd
+1 314 918 1300
2233 Washington Ave
+1 314 241 0073
315 Chestnut St
+1 314 436 7100
3260 S Kingshighway Blvd
+1 314 752 5852
3633 Lemay Ferry Rd
+1 314 894 4400
4927 South Kingshighway
+1 314 832 8800
5718 South Lindbergh
+1 314 842 6220
600p Corporate Park Dr
+1 800 598 0414
9636 Natural Bridge Rd
+1 314 427 7757
9803 West Florissant
+1 314 524 7700
9916 Watson Rd
+1 314 965 5900
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 9.0
Recent reviews
10.0 Excellent
Sep 13 2016
NIce ride
Pros: I was upgraded to a Jeep
Cons: As the driver of a Corolla, I wasn't prepared for lower gas mileage but didn't make a huge difference in cost
10.0 Excellent
Sep 22 2016
Great Experience
Pros: Great service! Everyone was friendly
10.0 Excellent
Aug 21 2016
Pros: I liked the customer service
9.6 Excellent
Sep 1 2016
Time saver
Pros: Pick up and drop off were both very easy. No hassles and all of the representatives were professional and friendly.
Cons: I rented in St. Louis at the airport and returned the rental in Kansas City...did not like that I had to drop off the rental in the city and find my way to the airport 20 miles away...otherwise I would have been charged an additional $150 just to drop the car off at the airport.
10.0 Excellent
Sep 6 2016
Excellent People
Pros: The service was excellent. Took care of me to the fullest
Cons: Nothing
9.2 Excellent
Sep 6 2016
Customer Service is Excellent
Pros: Customer Service was above and beyond my expectation.
Cons: Of course I would have liked to pay less.
Thrifty
Car rental reviews:
Good (6.6, 6 reviews)
Car rental locations in St. Louis:
1 location
Thrifty
Locations in St. Louis
10701 Lambert International Dr
+1 314 423 3737
  • 6.0
  • 5.3
  • 7.3
  • 7.3
  • 7.0
Recent reviews
8.0 Good
Nov 4 2015
Pros: Car was, reliable and handled well. It was also clean.
Cons: I also rented from Thrifty a GPS and did they did not give me an adequate way to set the GPS in the car while I drove. I literally had to drive and hold it.
6.8 Good
Nov 5 2015
Room for improvement but a value overall.
Pros: Easy check-in and check-out. Price is right.
Cons: Had garbage from the previous driver(s). Smelled like smoke.
6.8 Good
Oct 12 2015
Smoke-free car smelled like smoke
Pros: Pick up and drop off your very quick
Cons: Relatively high mileage Camry had definitely been smoked in
9.6 Excellent
Oct 21 2015
Pros: Fast service. Didn't have to wait for the shuttle at the airport. Quick trip on the shuttle to the rental lot. Fast service once there. Was on my way in a few short minutes. Upon returning the car, I was given a receipt almost immediately, and the shuttle driver was ready and waiting to take my family and me to the airport.
4.0 Mediocre
Oct 24 2015
Pros: Efficient friendly staff at pickup. Shuttle service to/from airport is prompt. Have had good rentals from here in past.
Cons: Picked up car after dark. Car was parked behind facility with no lighting. Inspected car with flashlight, but in the morning saw damage I had missed on bumper and another area. When I explained this issue upon returning the car, personnel did not note it or seem to care. Also Maintenance Required light came on second day of rental.
4.4 Okay
Sep 27 2016
Fuel shortage
Pros: Nice little car and good staff
Cons: Gas tank was not full. Interior was ripped. We exterior was scratched and scuffed.
Alamo
Car rental reviews:
Good (7.6, 3 reviews)
Car rental locations in St. Louis:
1 location
Alamo
Locations in St. Louis
10124 Natural Bridge Rd
+1 888 826 6893
  • 8.0
  • 8.0
  • 7.3
  • 7.3
  • 7.3
Recent reviews
8.8 Excellent
Aug 29 2016
Pros: Car was clean and gassed up, ran fine, and was comfortable.
Cons: Cars were too tightly packed in the lot to be able to see all that were available, and getting them out was a challenge. The return area does not well indicate where to go at the STL airport location.
4.0 Mediocre
Sep 8 2016
Average car, average service
Pros: Price.
Cons: 30k on the car....it rattled a bit. Nothing major.
10.0 Excellent
Sep 27 2016
Pros: It was a brand new Toyota
National
national
Car rental locations in St. Louis:
1 location
National
Locations in St. Louis
10124 Natural Bridge Rd
+1 888 826 6890
Sunnycars
sunnycars
Car rental locations in St. Louis:
1 location
Sunnycars
Locations in St. Louis
10124 Natural Bridge Road
70 travelers who rented a car in St. Louis gave the car agency they used an average rating of 6.5

Car Rental Locations in St. Louis

St. Louis
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