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I was able to bring my skateboard and carry on for free when i left and when i came back i was charged for both. And the attendee was rude about it.

price reasonable

this was the most uncomfortable seat I have ever sat in. the upholstery was so thin, no head support , no leg room, ridiculously small tray table paying for a soda??? and then having a choice to tip

Crew was nice

Late by 40 minutes. Heavy landing

Crew is very polite and helpful. Boarding was quick and painless. Overall very pleased with experience.

IT WAS AMERICAN NOT ALASKA!!!!! ALMOST MISSED MY FLIGHT!!!!!

Enjoyed comfortable seat in first class cabin, and glass of wine.

Sad that meals not offered even when it is at dinner time and distance is ample to serve.I travel internationally, and even in coach there is more offered everywhere else in the world than first class is getting in US airlines.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing

Delayed 2 hours because they had to change tires they didn't decide that until everyone was already on the plane then had to deboard counter people were very rude this airline is always delayed for something probably the worst airline ever

System was screwed up, boarding was a nightmare.

flight was on time

airport gate lady would't let me run to the bathroom and quickly return for my checked carry-on for "security reasons." Then I heard about 4-5 people being paged to come pick up their checked carry-on luggage.

Same as above. Did notice the woman staffing the counter at boarding having extreme patience with people's problems and non problems. She was great and deserves a raise. Denver gate B 85 between 1:00 and 3:00 6/15/16.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

newer plane. more personal space per seat

Still not in stl

Still not in stl

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

Did not make this flight you changed it

Good

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Boarding was chaotic, with people sitting in wrong seats and walking the wrong way down the plane. Crew were not especially friendly. I know it was at the tail end of a long Sunday, but it wasn't impressive.

Seemed to be an unnecessary delay in departing a half hour late