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Pros: "Great crew."
Cons: "Nothing!"

Cons: "Provide earphones or headphones"

Cons: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."

Cons: "WiFi"

Pros: "Good service great aircraft"
Cons: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"

Pros: "N/A"
Cons: "N/A"

Pros: "I didn't fly from Minneapolis to Los Angeles"
Cons: "I didn't fly from Minneapolis to Los Angeles"

Pros: "The landing was super smooth! Compliments tip the pilate:-)"
Cons: "N/A"

Pros: "all good"
Cons: "unsure"

Cons: "No delay"

Cons: "Plane was too hot"

Cons: "Nothing my timing was a bit off it all worked out well"

Cons: "Couldn't have been better"

Cons: "Slow WiFi"

Cons: "I’m would be much better if I can sit by my husband."

Cons: "Wifi was not working"

Pros: "The guy announcing the boarding was a hoot! Great sense of humor."

Pros: "Too long to connect from Atlanta to Minneapolis after 6 hrs layover in Amsterdam."
Cons: "Have all Minneapolis passengers go direct from Amsterdam to Minneapolis"

Cons: "It made no sense to board an hour and a half before takeoff."

Pros: "Attendant was friendly and efficient."
Cons: "No beverages or snacks."

Pros: "Typical Delta efficiency and comfort."

Pros: "Tried the free WiFi and movies"

Pros: "Everything"

Cons: "Bought a brand new suitcase and Delta staff broke one of the wheels!"

Pros: "The plane went where it was supposed to go."

Pros: "Everything"
Cons: "Nothing"

Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."

Pros: "Wonderful experience with the staff."
Cons: "No complaints."

Pros: "Service"
Cons: "Comfort"

Cons: "Late. No legroom"

Pros: "On Time"

Pros: "On Time"

Pros: "On time"

Pros: "on time"

Pros: "Pilot kept us updated on the weather siuation."
Cons: "I wish the Wi-Fi was free. It's very expensive. Beverage service on those carts is slow. It's time to update both those items."

Cons: "The temperature in the plane from Rhineland to Minneapolis and to San Jose was hot"

Pros: "Treated with the utmost courtesy"

Pros: "Not too much this leg!"
Cons: "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"

Pros: "Exit sear so plenty of room"
Cons: "Changed gates without notification"

Cons: "Same as above"

Cons: "Same as above."

Pros: "Crew service was excellent"
Cons: "Poor leg space"

Cons: "Lunch sandwich was too spicey"

Pros: "Pilot got us through rough skies with ease and landed beautifully. Also managed to get us back on schedule. Very pleasant."
Cons: "Small craft commuter service. Nothing to compare to."

Cons: "The flight was very bumpy and didn't have the option to watch a movie."

Cons: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"

Pros: "The cookies!!!"
Cons: "To cold on plane"

Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"

Cons: "Not enough space."

Cons: "Got another plane or somehow figured out a way to get us home instead of being delayed 6 hours."

Pros: "On time and comfort of leg room"
Cons: "The gates are at the far end of the STL terminal"

Pros: "They didn’t let me on I want a refund this made me miss my birthday party in Chicago thanks for ruining 25"
Cons: "Refund"

Cons: "Other than back to back late flights it couldn’t get any better."

Cons: "More room!"

Cons: "They could upgrade like some of the other airlines and add entertainment of some kind to the flights"

Cons: "They lost my bag!"

Cons: "Kid next to me threw up"

Cons: "I sat in row 26 A. The window noise at times was deafening. I felt verycrowded"

Pros: "overall decent for the fare"

Cons: "Rowsofseats way to close together. Way to hot in plane until we reached 10,000 feet."

Cons: "Was flying to Regan was diverted to Dulles no transportation compensation."

Pros: "NON-STOP !!!!!!!!!"

Pros: "Nice Staff"
Cons: "They charge for everything the planes are a bit outdated, boarding is backwards they load middle bank then front very weird."

Pros: "on-board entertainment option of hand-held device for movies and tv, though I didn't use that."
Cons: "I was sleeping so didn't have food/drink, can't comment on that aspect"

Cons: "Nice team work"

Cons: "Both entertainment rental and food cost high. Need to be consistent enforcing luggage bag size allowed as carry on."

Pros: "Very friendly, efficient , clean, comfortable and reliable"
Cons: "Which there was more flights to Boston vice versa"

Pros: "I was very impressed with all aspects of my trip."

Pros: "Tv/wifi on board"

Pros: "Every thing"

Pros: "It was good"
Cons: "My Trip was good"

Pros: "Same as the previous feedback"
Cons: "same as the previous feedback"

Pros: "See above"
Cons: "See above"

Pros: "Good for the money, Sun Country Airlines is a no frills airline, that being said it tries hard and does a great job, i will gladly use it again"

Pros: "Everything"
Cons: "Everything"

Pros: "I like the staff. Very warm and helpful."
Cons: "I didn't like how cold it was"

Pros: "Same as above"
Cons: "Same as above"

Pros: "The greatest!"

Pros: "We were delayed leaving by an hour and got no updates until 30 minutes in, at which point we were advised "paperwork was waiting to be completed". Then when we finally arrived there was no gate for us to unboard from for at least another 20 minutes."
Cons: "No communication of delay as well as why not use one of the 5 empty gates available in a situation like that?! My boyfriend had to waste gas and circle the airport nonstop"

Pros: "Good service."

Pros: "Nothing"
Cons: "Everything"

Pros: "Efficient boarding"
Cons: "Crowded Would like a bigger glass of water"

Cons: "It was freezing!"

Pros: "It was timely."
Cons: "Uncomfortable, no snacks, no food, no entertainment"

Pros: "Term 2 and sun country rock"
Cons: "Was all good"

Pros: "So friendly"

Cons: "The boarding process felt very slow."

Pros: "Drinks were offered twice."
Cons: "No complimentary peanuts or pretzels."

Cons: "Everything was great"

Pros: "nice and quite"

Pros: "That I was accommodated to sit with a friend at the last minute."

Pros: "EVERYTHING !!! From checking in to exiting the plane. Everything was efficient, professional, friendly and clean:)"
Cons: "N/A"

Cons: "No complimentary food or snacks"

Pros: "Staff was very nice!"
Cons: "Would like a more healthy option for an entree..."

Pros: "It's been awhile since doing any air travel. I really enjoyed your staff's attitude. They seemed happy and pleased to be there. It made a difference. I would definitely travel with you again."

Pros: "Nope."
Cons: "Nope."

Pros: "Good!"

Cons: "Please see above."

Pros: "Would consider this airline for next travel"

Pros: "Seat cramped"

Cons: "It was amazing"

Cons: "Too cold"

Cons: "Seat space"

Cons: "Better communication about handicap persons. I called twice and notified two people about my mom and her wheelchair but no one tells the gate to put a ramp up to the regional jet on the tarmac. Three ring circus as usual ."

Pros: "Arrived early. Friendly pilot."
Cons: "Attendant did not offer snack choice."

Pros: "Fast boarding process, on time"

Cons: "Nothing you could do, it was a maintenance issue."

Cons: "Seating in Economy plus is tight. No electrical or UBS outlets for charging devices."

Pros: "everything"
Cons: "snacks"

Pros: "People were friendly"
Cons: "Broke arm off wheelchair"

Pros: "Did not experience food or entertainment"

Cons: "Overbooking and worrying I would miss my trip"

Cons: "Mechanical delays caused me to miss my uncle's funeral."

Pros: "Not a challenging process from beginning to end."
Cons: "Nothing"

Cons: "We never took off"

Cons: "the usual garbage AA flights on CRJ's with poor on-time performance and frequent maintenance issues..."

Pros: "Clean, Friendly flight attendant"
Cons: "I don’t understand how a brief meaning less than 30 minutes thunderstorm can cause a five hour delay. Every time I take the route from DCA to STL American is always really late"

Cons: "Seating is a bit cramped."

Pros: "Personalities...loved their job. Great to talk to."
Cons: "Bosrdunf staff at DCA. No communication in crowded area"

Cons: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."

Cons: "So many different categories to board!! Same applies to all legs of this trip... it is annoying and completely inefficient."

Pros: "There was surprisingly a great amount of legroom"

Cons: "Food was not good at all."

Pros: "It was easy to travel"

Pros: "Lost baggage"
Cons: "They have it arriving with me. But cannot locate it. Normally they would know where it was."

Pros: "Nothing"
Cons: "Lost connection"

Cons: "Too many delays. Having to de-board after boarding."

Cons: "Delay. Old airplane with sewer smell in back. Not a great experience."

Cons: "Completely ignored for beverage service"

Pros: "On time"
Cons: "Boarding numbers"

Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."

Pros: "Nothing"

Cons: "Sat on the tarmac for 35 minutes without a single announcement as to why there was a delay."

Pros: "It was my first time I was a little scared but not anymore it was a smooth ride. Don't change nothing keep up the good work. Thanks for letting me explore"

Pros: "It did not crash"
Cons: "Delays, baggage loss, how the Airline dealt with both."

Cons: "Never got a complimentary beverage. The cart only delivered to some of the rows"

Cons: "I was trying to check two bags, and I get three free bags. My one bag was my wife's bike in a case and it as 60 pounds and the other was a suitcase that was only 20. They made us take stuff out of the bike case and move it to the suitcase to get it below 50 pounds. Ridiculously nitpicky. It's the same overall weight..."

Pros: "Nothing to expect from Domestic fight."

Pros: "Thanks Daniel for making my trip to San Diego comfortable!"
Cons: "Didn't get to upgrade to 1st Class, but oh well :)--"

Pros: "Loved the individual seat back entertainment"

Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."

Pros: "It took off on time and life was good."

Pros: "The plane has improved greatly with their comfort and leg space"
Cons: "With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour."

Cons: "It was freezing."

Cons: "NA"

Cons: "Checkin"

Pros: "todo muy bien"

Pros: "All of it"

Cons: "America Airlines...worst service and just a horrible experience"

Cons: "The usual-- lack of legroom, insufficient recline"

Pros: "Good"
Cons: "Good"

Cons: "Electrical service was spotty"

Cons: "Good"

Pros: "Great to always feel comfortable while traveling."

Pros: "Service and respect very good"
Cons: "Nothing"

Pros: "On time, friendly, overall great!"

Pros: "The friendliness of the crews."
Cons: "The landing was a little bumpy."

Pros: "I liked the savory snack mix."

Pros: "Private screening and movies available."
Cons: "No drink was offered due to descent sooner than planned. Very rough turbulance during descent."

Pros: "service is good."

Pros: "Very nice large roomy airplane"

Pros: "On time, no delays."

Cons: "Delays on delays"

Pros: "Being on time"

Pros: "Room for my luggage"

Pros: "Good service and on time"
Cons: "Not having a seat assignment before arriving to the airport."

Cons: "Would like atleast 1 or 2 options free on the tv"

Pros: "Still not in stl"
Cons: "Still not in stl"

Cons: "milk products in the snack bag, gross."

Cons: "Landing at dulles - we had to deplane from the outside. Would be nice to have it connected so we walk from plane to covered ramp inside to airport. Didn't serve a snack and they usually do."

Cons: "Cost too much."

Pros: "Nothing. It's just ok."
Cons: "Nothing, just ok."

Pros: "The flights were wonderful. Boarding process went smoothly."

Pros: "One of the best flights I have ever been on! Everything was right on time."

Cons: "Unable to pre-check online. Unable to check at the check in machines--had to go up and check in at the counter, long wait because there was only one clerk. We were then given a ticket just to get through security and had to check in a second time when we get to the gate for seat assignment, which is ridiculous. Why couldn't that be done at the 1st check-in? The clerk told me she will call me when she has the seat assignment/ boarding ticket but she never did and I had to go back up to ask for them when it was getting close to boarding time. At the last moment minutes, volunteers could check in their carry on for free....It would have been nice (and less hassle) to have that option at the 1st check-in."

Pros: "The lady helping me before boarding plan was awesome thanks enjoy your week"

Cons: "The snacks are too small."

Cons: "I'm 6'tall...NOT that tall and felt cramped the entire time."

Pros: "The staff was friendly"

Pros: "Perfect"

Cons: "STINGY DRINK SERVINGS TINY SNACK BAGS"

Pros: "Speed and ease of our return home."
Cons: "We got in SO early, there was no gate ready for us at Newark, so we had to stay on board at least 30 min. Also they didnt allow even 1 person waiting in queue for bathroom, so if you sat down you'd lose your place."

Cons: "No movies to watch"

Pros: "newer plane. more personal space per seat"

Pros: "Love junction airport"
Cons: "DIA is always nice and kayak was a great service and price."

Pros: "When I got on the plane"
Cons: "Late by more then an hour and I missed my connection home. I had to stay the night in Denver and miss a day of work. This cost me an extra day and about $1000 worth of missed revenue."

Pros: "Seat too tight couldn't move at all"
Cons: "Seat too tight couldn't move at all"

Pros: "We got here"
Cons: "Lost luggage"

Pros: "Organized, calm and considerate to travelers."

Pros: "Fast getting my seat assignment. The guy at the gate counter was nice and courteous."
Cons: "TSA line was ridiculously long. Only one checkpoint open for the entire terminal."

Cons: "Delayed three times"

Pros: "Actually probably should have given 5 stars"

Cons: "lost our bag, crying babies, uncomfortable plane"

Pros: "I was comfortable and I didn't die."
Cons: "N/A"

Pros: "None"
Cons: "No refund for my resheduling of flght. I has a valid reason with a valid documentaion"

Cons: "It was not on united because it kept getting delayed."

Cons: "System was screwed up, boarding was a nightmare."

Pros: "Excellent"

Pros: "They were not on time could have been but the boarding process was slow and no one seemed to care either way."
Cons: "The boarding process was slow."

Pros: "Crew was wonderful."
Cons: "Seat was not comfortable for me but I have a bad back so not that it would affect others the same."

Pros: "The check in clerk took care to reprint my boarding pass so it reflects my TSA precheck status."
Cons: "The seat was stiff and uncomfortable"

Pros: "Landing was perfect!"

Pros: "Plane interior was bright and new."
Cons: "Baggage retrieval. Chairs don't recline."

Pros: "This airline is completely disorganized and with no apologies. I waited an hour in a bag drop line and then an hour and a half in the plane with no real explanation as to why. Planes are super bare bones which is fine. They just seem to be incredibly understaffed and unorganized as a company. All of the attendants and desk workers were trying their best but were set up for failure"
Cons: "This airline is completely disorganized and with no apologies. I waited an hour in a bag drop line and then an hour and a half in the plane with no real explanation as to why. Planes are super bare bones which is fine. They just seem to be incredibly understaffed and unorganized as a company. All of the attendants and desk workers were trying their best but were set up for failure"

Pros: "Easy departure from Tampa. Captain kept us well informed."

Pros: "Fairly, I didn't eat the food and there was no entertaintainment."

Pros: "Advice"
Cons: "not providing many options"

Pros: "I sat in row 3 and had a lot of leg room. I am 6' 2" and usually have 0 leg room in most coach seating."
Cons: "There were no free snacks/soft drinks available."

Pros: "Cheap"
Cons: "Boarding was delayed by 35min and no reason was given. Bags were took 35min to arrive at baggage claim."

Cons: "None"

Cons: "No one at Frontier desk. Sign stated to check in at kiosk or online, but there were no kiosks. Online check in was unnecessarily long and onerous, and then last step couldn't be completed; advised to download app. Then had to repeat process with app. Then had to go back to desk to drop off luggage; still no one there, very long long formed, and finally when someone came to the desk the line took 20 minutes. Every other airline has figured out how to avoid this!"

Pros: "Cheap"
Cons: "No drinks"

Pros: "Nothing"
Cons: "They changed the gate and told no one and the plane was delayed and they gave no notice"

Cons: "Unexpected fees on carry ons, should be more clear about charges. Tiny trays couldn't for my snack and drinks even. Won't fly with frontier again"

Pros: "The gate agents were nice as the higher ups were lying to them"

Cons: "Continual delays with lack of communication and transparency."

Cons: "2 hours on hold to speak with a human. Then, no options to get back to St. Louis until 4 days later."

Pros: "Simple and comfortable"

Cons: "Seating unable to recline and width was small envn for a person of my structure"

Pros: "Plane not full. Had row to myself"
Cons: "A beverage would be nice"

Pros: "Easy and friendly"

Pros: "I had neve flown Frontier before. The boarding experience was orderly, fast & efficient."
Cons: "There was no free wifi"

Pros: "I got home safely"
Cons: "Both flights were over an hour and a half late. The seat designer should be arrested! Drinks and snacks were beyond "overpriced"!!"

Pros: "Nothing"
Cons: "Carry on fee?!?! WTF!!!"

Pros: "Friendly; clean; efficient"
Cons: "Bit of turbulence but not the airlines fault"

Cons: "Expensive, uncomfortable, no food or drinks"

Pros: "stewardess was excellent/funny"
Cons: "too cramped. to get additional legroom it is more money."

Pros: "What is to like?"
Cons: "everything!"

Pros: "The staff was kindly and it moved swiftly."

Pros: "it was a great trip."

Cons: "Hour late,"

Cons: "It is a sad state of affairs to charge $40 -45 To carry a weekend bag on board."

Pros: "The airline niceled and dimes you to death. My luggage charges were almost as much as the airfare. I will never ever fly Frontier again. The trip sucked!"
Cons: "NOTHING"

Pros: "nothing"
Cons: "everything"

Pros: "Delayed 2 hours with no update information. As a frustrated passenger asked for answers. Called all over the nation for help. Upon boarding, was told Frontier had the right not to serve me. Refunded my money and then i had to book through another airline at 3am... long story short, nightmare."
Cons: "All of it."

Cons: "I didn't like the $1.99 for soft drinks"

Pros: "Nothing"
Cons: "Everything"

Cons: "Really uncomfortable chairs that don't recline, no drink service included."

Cons: "Paying up to $60 for a carry on. Waiting on the runway for 30 minutes with no communication from the pilot when we landed in Denver."

Pros: "What is the point of assigning passengers zones if they aren't going to use them for boarding. Asking all zones to board as once created chaos and tension in the line. It was unnecessary and unorganized. Waiting for luggage was excruciating. I've never waited that long for my luggage, and the only reason why I waited for luggage was because Frontier charges more for passengers to carry on than to check luggage. I will try to avoid this airline at all costs in the future."
Cons: "See previous comments."

Pros: "Cost"
Cons: "6/11/2016- stuck on Tarmac for no reason for over an hour. Missed last shuttle to Boulder due to waiting on luggage at baggage claim for another 2 hrs. Unacceptable!!!"

Cons: "Delayed forced me to rebook with different carrier last minute"

Pros: "Nothing"
Cons: "Staff is rude, not considerate at all"

Pros: "everything was great"
Cons: "nothing"

Cons: "Should at least offer water(for free) to passengers"

Cons: "Not enough leg room."

Cons: "I was able to bring my skateboard and carry on for free when i left and when i came back i was charged for both. And the attendee was rude about it."

Pros: "Same as above"
Cons: "Everything went very well!"

Pros: "All was good!"