Badrutt's Palace Hotel

The hotel offers an excellent breakfast with a panoramic view, and guests can enjoy both buffet and à la carte options.

Some guests have mentioned that there was a lack of communication between the concierge and the rest of the team, leading to issues with restaurant bookings and transfers. However, the ladies at the reception were praised for their service.

The staff at the hotel are described as the friendliest and warmest, providing exemplary hospitality. Some guests have also praised the exceptional service at breakfast and the attentive concierge.

The hotel offers a variety of excellent restaurants, impeccable service, and a beautiful breakfast with amazing views. Additionally, the indoor/outdoor pool and spa area have been highly praised by guests.

The housekeeping service at the hotel is exceptional, with clothes being folded up and the staff being very fast and efficient. The hotel also follows all safety protocols as directed by local authorities.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake comes highly recommended.

Guests appreciated the complimentary rides to and from hiking spots as well as the availability of electric bikes for use. Make sure to inquire about these services at the concierge desk.

Some guests experienced challenges with last-minute cancellations and were charged the full amount for spa services. It's advisable to clarify cancellation policies and reasons with the staff to avoid any misunderstandings.

September is mentioned as the low season, which could offer a quieter and potentially more affordable experience for those looking to avoid crowds.

The hotel is conveniently located near various attractions such as Galerie Gmurzynska, Berry Museum, and the Leaning Tower of St. Moritz. Take advantage of the hotel's proximity to these sites for a well-rounded experience.

While the hotel offers a range of amenities, some guests noted the absence of air conditioning. If this is a concern, it's advisable to confirm the availability of air conditioning in the room before booking.

The concierge was praised for being very helpful in providing information about hiking trails and organizing complimentary rides. Don't hesitate to seek their assistance for making the most of outdoor activities.

Guests raved about the exceptional breakfast with panoramic views. Make sure to allocate time to savor the breakfast experience while taking in the stunning scenery.

A few guests mentioned a strong cigarette odor in certain areas of the hotel. Those sensitive to smoke may want to inquire about non-smoking areas or rooms upon check-in.

Numerous guests highlighted the exceptional service and friendliness of the staff. Take the time to engage with the staff and appreciate the warm hospitality they provide.