Best Western Plus Heritage Inn

The hotel offers a fantastic breakfast with many choices, including hot options like bacon, eggs, sausages, waffles, and potatoes, as well as a variety of juices.

Over Thanksgiving, some guests reported no room service cleaning, but generally, the hotel's cleaning crew is fantastic and ensures a clean and comfortable stay.

The rooms are equipped with a microwave, refrigerator, coffee maker, hair dryer, good lighting with outlets, and comfortable beds with multiple pillows, providing a cozy and convenient environment.

The staff is incredibly friendly and helpful, ensuring a warm and welcoming atmosphere for guests throughout their stay.

The hotel's breakfast area is described as great, with a cozy room, a sliding glass door to a mini table outside, privacy blinds, and a comfortable dining room, providing a pleasant dining experience.

Some guests mentioned that rooms near entrances allowed for easy access by non-guests, leading to security concerns. Consider requesting a room away from such entrances for added security and peace of mind.

Several guests appreciated the in-room amenities such as microwaves and refrigerators. Prior to your stay, consider checking the available room amenities and requesting specific items if needed.

Guests enjoyed the convenience of having a supermarket in the same parking lot, offering good Chinese food. Consider exploring this option for a quick and easy meal during your stay.

Some guests reported noise disturbances from neighboring rooms and hallways. It may be helpful to pack earplugs or request a room in a quieter area of the hotel.

While the hotel offers increased accessibility, some guests noted challenges with the elevator and the need for a roll-in shower. If you have specific accessibility requirements, it's advisable to verify these features before booking.

A few guests expressed concerns about security, particularly at night, and encounters with non-guests. It's recommended to remain vigilant and report any security issues to the hotel staff promptly.

Some guests experienced lapses in room cleaning services, particularly over extended stays. Before your visit, consider confirming the hotel's housekeeping policies and frequency of service.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Many guests praised the breakfast offerings, highlighting a variety of items. To make the most of your stay, plan to enjoy the complimentary breakfast and its diverse selection.

In the event of issues such as room odor or maintenance issues, it's advisable to promptly notify the hotel staff. Several guests noted that their concerns were not adequately addressed, emphasizing the importance of clear communication with the staff.