City Residence Strasbourg Centre

No breakfast.

TV remote did not work and we needed to change batteries, so I asked at the reception. Reception guy noted our room number and promised to come in 10 min. He did not show within 2 hours. Then we go again to the reception and we were explained that they know the problem, but cannot help us. Come on... Such a big hotel does not have new batteries?.. And reception guy can promise you everything and then ignores unless you come again and again...

I would expect that a 3star property has a hairdryer- which it didnt, unfortunately. I stayed for three nights and there was no instant coffee package for the third day, because there were just 2 when I came and not more was offered. I do not consider this a very complimentary approach, but might be a standard.

Location was perfect; quiet and central. The apartment room was really nice. Spacious, light, airy, clean and modern but lacking wall hooks for coats etc and there was nowhere to hang damp towels. Good fridge and kitchen was useful and the washing up liquid.

First impression at reception was not good. This was compounded with the malfunction of the key card upon first use. This malfunction happened another 2 times during our 2 night stay... Wonderful to have a large bath in the bathroom, highly disappointing to be told there was no plug for the said the bath, in the entire building. The one lift was also inadequate.

Worth the money! Near the main train station and from a walking distance to the main island. Would recommend.

The bathroom smelled like a sewer oppen arriaval. This is probably due to the lack of a smell-canceling component in the shower drain. The management could easily remove this problem by alwsys keeping the drain filled with water or installing a simple lock over the drain... Do not pick the cleaning service in advance for shorter stays, eventho the personel doesn't inform you it is totally unnessecary because it gets cleand anyhow in the end of your stay.