Basics
General
Services and conveniences
Pool and spa
Accessibility and suitability
Bathroom
Things to do
Family friendly
Media and entertainment
Dining
Parking and transportation
Bedroom
Laundry
Outdoor
Workspace
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's wellness facilities?
The hotel offers a variety of saunas, a pool, jacuzzi, and spa, providing a relaxing and rejuvenating experience for guests.
Is the hotel's food quality consistent?
While many guests have praised the scrumptious food, some have mentioned that the dinner could be improved, with limited choices and occasional dryness.
How is the cleanliness of the hotel rooms?
The rooms are described as comfortable and clean, although a few guests have reported specific issues such as a lack of attention to detail and cleanliness.
What are the parking options available at the hotel?
The hotel provides free parking and even has an EV charging station, ensuring convenient and eco-friendly parking for guests.
When is the best time to visit the hotel?
The high season is in February, offering an ideal time to experience the hotel's wonderful amenities and the nearby Tatra National Park.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some rooms lack scenic views, so consider requesting a room with a balcony facing the fountain for a more enjoyable stay.
Check Sauna Availability
Some guests reported that not all saunas were working properly, so it's advisable to inquire about the status of the saunas before booking if this is an important amenity for you.
Be Mindful of Room Temperature
The rooms can become very warm, and there's no option to adjust the temperature, so consider this if you prefer cooler room temperatures.
Consider Location Accessibility
The hotel is situated up a steep hill, which may pose challenges for disabled or elderly guests, so take this into account when planning your visit.
Bring Your Own Toiletries
Some guests found the provided toiletries to be insufficient, so consider bringing your own to ensure you have everything you need.
Check for Mold
A few guests encountered mold on food and in the rooms, so it's advisable to inspect your room and meals carefully upon arrival.
Inquire About Vegetarian/Vegan Options
If you have dietary restrictions, it's recommended to check with the hotel in advance regarding the availability of vegetarian and vegan meal options.
Confirm Sauna Access
The largest sauna may only be available for rituals, so if you're particularly interested in using the sauna facilities, it's best to confirm access details beforehand.
Be Aware of Noise Levels
Some guests experienced noise disturbances from outdoor maintenance activities, so consider this if you are sensitive to noise.
Check Shower Functionality
Several guests reported issues with the showers, such as water shooting everywhere and difficulty in hanging the shower head, so it's advisable to check the shower functionality in your room.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
---|---|
High season | February |
Average price (weeknight) | $224 |
Average price (weekend night) | $377 |
Value for money | 8.3 |
---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Poprad/Tatry |
Distance to airport | 8.2 mi |