Basics
Accessibility and suitability
Dining
Services and conveniences
Things to do
General
Media and entertainment
Bathroom
Bedroom
Parking and transportation
Laundry
Family friendly
Workspace
Health and safety
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in September, and the low season is in November. Consider visiting during the low season for potential cost savings.
How comfortable are the beds at the hotel?
Many guests have praised the comfortable beds, noting that they had a great night's sleep.
Is parking available at the hotel?
Yes, the hotel offers free parking and a free airport shuttle, making it convenient for guests with vehicles.
What can I expect from the hotel's food quality?
While some guests enjoyed the breakfast and found it good, others mentioned that there was no hot breakfast included and that the food could be improved.
How is the cleanliness of the hotel?
Guests have had mixed experiences with cleanliness. While some found the rooms clean, others reported issues with cleanliness, such as visible water damage and moldy smells.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room on Lower Floors
Some guests reported issues with the elevators, so booking a room on a lower floor might save you from potential inconvenience.
Check Room Cleanliness Upon Arrival
Several guests mentioned cleanliness issues, so it's advisable to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.
Request Additional Amenities
If you require additional amenities such as towels or sheets, it may be necessary to make a specific request, as some guests reported not receiving them despite asking.
Be Mindful of Noise Levels
Some guests reported noise disturbances from other guests, so it might be helpful to pack earplugs if you're sensitive to noise.
Verify the Availability of Special Services
Some guests mentioned issues with the availability of certain services, such as the hotel snack shop not being stocked, so it's advisable to verify the availability of specific services before relying on them.
Consider Alternative Dining Options
While the hotel has a restaurant, some guests reported limited food options, so it might be worth exploring nearby dining options for greater variety.
Double-Check Reservation Details
Some guests experienced issues with their reservations, such as not receiving the expected rewards or encountering discrepancies in the room amenities, so it's advisable to double-check reservation details upon arrival.
Inquire About Room Updates
Several guests mentioned that certain rooms needed updates, so if this is a concern for you, it might be helpful to inquire about the availability of recently renovated rooms.
Plan for Potential Maintenance Noise
Some guests reported noisy mechanical systems, so it's advisable to be prepared for potential maintenance noise during your stay.
Be Prepared for Potential Staffing Issues
Some guests reported long waits at the front desk and mentioned that the hotel seemed understaffed, so it's advisable to be patient and understanding in case of any staffing issues during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | $79 |
Average price (weekend night) | $113 |
Value for money | 7.5 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 7.2 mi |