Bella Hotel Surabaya

Guests have reported varying experiences with cleanliness at Bella Hotel Surabaya. While some found the rooms very clean, others mentioned issues with dirty mirrors, dusty beds, and bathrooms. It's advisable to communicate any concerns directly with the hotel staff for prompt resolution.

Bella Hotel Surabaya offers a range of amenities including a restaurant, coffee shop, free Wi-Fi, air conditioning, laundry facilities, and a terrace/patio. Additionally, guests can benefit from services such as room service, a business center, and 24-hour front desk assistance.

Guests have expressed mixed opinions about the beds at Bella Hotel Surabaya. While some found the rooms spacious with good facilities, others mentioned issues with dirty bed sheets and uncomfortable beds. It's recommended to inquire about bed preferences when making a reservation.

Bella Hotel Surabaya provides free parking for guests, making it convenient for those traveling by car. Additionally, the hotel offers an airport shuttle service for an added level of convenience.

Bella Hotel Surabaya is well-located for accessing western Surabaya and offers good value for money. Guests have found it easy to access the toll road from the hotel, making it a convenient choice for travelers looking to explore the area.

Some guests reported issues with cleanliness, so it may be beneficial to request a room inspection upon check-in to ensure everything meets your standards.

The hotel is conveniently located near Surabaya Town Square, Surabaya Zoo, Mpu Tantular Museum, and other attractions, making it easy to explore the area.

Take advantage of the hotel's airport shuttle service or free parking if you plan to explore the city or nearby areas.

Some guests mentioned issues with bathroom cleanliness and facilities. It's advisable to check the bathroom, including the shower and toilet, upon arrival.

While the staff is described as helpful, some guests noted limited English proficiency, so it may be helpful to use simple language or have a translation app handy.

Several guests mentioned slow Wi-Fi, so if reliable internet is crucial for your stay, consider this aspect or inquire about potential improvements.

A guest reported cleanliness issues on the 5th floor, so choosing a room on a different floor might be preferable.

If you have specific needs such as accessibility or a non-smoking room, it's advisable to verify these requests in advance to ensure a comfortable stay.

The hotel features a restaurant and coffee shop, but some guests noted the absence of breakfast. Consider exploring nearby dining options for a variety of choices.

Take advantage of the outdoor terrace for a quiet and relaxing experience during your stay.