Hotel is in a great location, room was comfortable. The team members service standard varies greatly some provide exceptional friendly service others verge on being rude
5 stars
Hilton Surfers Paradise Hotel & Residences
6 Orchid Avenue, Surfers Paradise, QLD 4217, Australia
Surfers Paradise, Australia
See location+61 756 808 000Photos of Hilton Surfers Paradise Hotel & Residences
Overview
Hilton Surfers Paradise Hotel & Residences is ideally situated for sightseeing, with Cavill Avenue nearby and Chevron Renaissance, Soul Building and Circle on Cavill within a five-minute walk. Popular facilities, such as a sauna, a Jacuzzi and an outdoor pool, make for a satisfying stay in Gold Coast.
There are a range of amenities available to guests of the property, including free wireless internet in public areas, ballroom and car hire. It also offers babysitting services, a currency exchange and a reception that operates 24/7. It also has its very own spa and wellness center, Eforea Spa.
The luxury apartments at Hilton Surfers Paradise Hotel & Residences have a kitchen and all the necessities for an enjoyable stay. Guests can relax in the welcoming sitting area. A private balcony, a radio and floor-to-ceiling windows are also available to guests.
Guests of the property can sample seafood cuisines at the on-site restaurant, suitably based for those who want to stay close by when looking for a bite to eat. Enjoy a drink at the cocktail bar before exploring the local restaurants.
Hilton Surfers Paradise Hotel & Residences is located just a short walk from Q1 Building. Surfer's Paradise Beach is less than five minutes' walk away.
Latest deals for Hilton Surfers Paradise Hotel & Residences
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Surfers Paradise Hotel & Residences
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
- Water slide
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Kitchen
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee shop
General
- Family rooms
- Sea view
- Seating area
- Slippers
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Grill
- Balcony
- Garden
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Golf
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Radio
- Flat-screen TV
- TV
Bathroom
- Hairdryer
- Bathrobe
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hilton Surfers Paradise Hotel & Residences
8.2
Very good
3177 verified ratings
Wonderful
1504
Very good
462
Good
394
Okay
197
Fair
250
Mediocre
122
Poor
248
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, particularly highlighting the views and convenience. However, many reviews pointed out issues with cleanliness and outdated rooms, leading to a mixed overall impression.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.2 out of 10
2430 reviews
9 out of 10
225 reviews
9.8 out of 10
5 reviews
10 out of 10
1 review
8 out of 10
3 reviews
All reviews
Breakfast team most are amazing some awful. So overall ‘average’. Concierge said they would charge my EV overnight. Unfortunately they failed to do so, had 20% enough to get to the airport. The Duty Manager was good enough to refund the charge & parking amounts. Was informed that only Tesla’s can be charged
Pros (+) Room was in a great position, as well the hotel in general...
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hilton Surfers Paradise Hotel & Residences?
Guests have praised the comfortable and spacious beds at the hotel, ensuring a restful stay.
Is parking readily available at Hilton Surfers Paradise Hotel & Residences?
Parking is available on-site, but some guests have found it to be challenging at times due to high demand.
How is the food quality at Hilton Surfers Paradise Hotel & Residences?
While some guests have enjoyed the breakfast buffet and seafood cuisine, others have found the dining experience underwhelming and lacking in variety.
How clean are the facilities at Hilton Surfers Paradise Hotel & Residences?
Guests have appreciated the cleanliness of the hotel, but some have noted areas for improvement, such as the need for better maintenance in certain areas.
When is the best time to visit Hilton Surfers Paradise Hotel & Residences?
The hotel is ideally located for sightseeing and offers a range of amenities, making it a great choice for visitors looking to explore Surfers Paradise. However, guests should be aware of potential noise from nearby nightclubs and consider the impact of high season crowds in January.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or city comes highly recommended.
Consider Noise Levels
Some guests noted that the hotel is located near clubs and bars, leading to noise at night. Light sleepers may want to prepare for potential noise disturbances.
Take Advantage of the Spa and Wellness Center
Guests spoke highly of the hotel's spa and wellness center. Consider booking a relaxing treatment during your stay.
Check Room Cleanliness
While many guests praised the cleanliness of the hotel, some mentioned issues with room cleanliness, such as dusty rooms and unclean bathrooms. It may be beneficial to check the room upon arrival and report any issues to the staff.
Explore Nearby Dining Options
The hotel's central location offers easy access to various restaurants and cafes. Guests recommended exploring nearby dining options for a diverse culinary experience.
Be Mindful of Room Service
A few guests had negative experiences with room service. It may be worth considering dining at the hotel's on-site restaurant or exploring nearby eateries instead.
Utilize the Concierge Service
The hotel offers a concierge service, which can assist with various needs such as tour bookings and recommendations for nearby attractions. Take advantage of this service for a more personalized experience.
Consider Housekeeping Preferences
Some guests mentioned a lack of housekeeping during their stays, despite requesting it. If regular housekeeping is important to you, it may be beneficial to clarify this with the hotel staff.
Plan for Elevator Wait Times
Several guests noted that elevator wait times could be long, especially during peak hours. Consider factoring in additional time for using the elevators, especially when heading out for activities or meals.
Evaluate Breakfast Options
While some guests enjoyed the breakfast selection, others found it underwhelming. It may be helpful to set expectations accordingly or explore alternative breakfast venues nearby.
Location
6 Orchid Avenue, Surfers Paradise, QLD 4217
What's nearby
- Cavill Avenue94 yd
- Sin City97 yd
- Ripley's Believe It or Not!135 yd
- Paradise Centre181 yd
- Spirit of Australia Gallery207 yd
- Draculas Haunted House227 yd
- Circle on Cavill251 yd
- Surfers Paradise Beach256 yd
- Infinity Gold Coast257 yd
- RaceCentre258 yd
- Mantra Towers of Chevron268 yd
- Wax Museum0.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Surfers Paradise Hotel & Residences
Low season | November |
|---|---|
High season | December |
Average price (weeknight) | $201 |
Average price (weekend night) | $252 |
When to book a room at Hilton Surfers Paradise Hotel & Residences
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Surfers Paradise Hotel & Residences
FAQs when booking at Hilton Surfers Paradise Hotel & Residences
Nearby hotels and places to stay
Closest
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See most recommended stays in Surfers ParadiseGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Coolangatta Gold Coast |
Distance to airport | 12.2 mi |
Everything you need to know for your stay in Surfers Paradise
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