4 stars
Empress Palace Hotel
Photos of Empress Palace Hotel
Overview
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as free WiFi and a bidet. Other amenities include down comforters, an electric kettle, kitchenware and utensils, and a dining area.
Latest deals for Empress Palace Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Empress Palace Hotel
- Private beach
- Spa and wellness center
- Tea/coffee maker
- Free parking
- Free toiletries
- Meeting/Banquet facilities
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Hairdryer
- Hot tub
Dining
- Electric kettle
- Tea/coffee maker
- Kettle
- Shared kitchen
- Food can be delivered to guest accommodation
- Dining room
- Microwave
- Dining area
- Dining table
Basics
- Linens
- Towels
- Fan
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Towels/sheets (extra fee)
- Heating
- Trash cans
Bathroom
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Outdoor
- Balcony
- Terrace/Patio
- Private beach
- Garden
General
- Quiet street view
- Family rooms
- Garden view
- Inner courtyard view
Laundry
- Laundry facilities
- Iron and ironing board
- Drying rack for clothing
Pool and spa
- Spa and wellness center
- Hot tub
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
Bedroom
- Clothes rack
- Wardrobe or closet
Services and conveniences
- Wake-up service
- Meeting/Banquet facilities
Parking and transportation
- Free parking
Media and entertainment
- Shared lounge/TV area
Workspace
- Desk
Things to do
- Cycling
Reviews of Empress Palace Hotel
6.0
Okay
487 verified ratings
Wonderful
387
Very good
3
Good
1
Okay
1
Fair
1
Mediocre
1
Poor
93
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the service and cleanliness of the hotel, with multiple reviews highlighting issues such as unresponsive staff, misleading advertisements, and overall poor experiences. However, some guests appreciated the room size and amenities in certain suites, noting that they enjoyed their stay despite the challenges faced.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
9 out of 10
432 reviews
2.4 out of 10
13 reviews
Location
12788 Ross Place, Surrey, BC V3V 6E1
What's nearby
- Moffat Park0.7 mi
- Robson Park0.8 mi
- Holland Park1.2 mi
- Central City Shopping Centre1.3 mi
- Royal Kwantlen Park1.5 mi
- Surrey Central Station1.5 mi
- Barry Mather Park2.8 mi
- Unwin Park3.1 mi
- Invergarry Park3.3 mi
- Invergarry Bike Park3.4 mi
- T.E. Scott Park3.8 mi
- North Surrey Community Park3.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Empress Palace Hotel
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $134 |
Average price (weekend night) | $149 |
When to book a room at Empress Palace Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Empress Palace Hotel
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See most recommended stays in SurreyGood to know
Value for money | 9.0 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 13.8 mi |
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