Surrey Car Rentals

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Surrey car rental reviews and directory

Ace
ace
Car rental reviews:
Good (6.4, null reviews)
Car rental locations in Surrey:
1 location
Ace
Locations in Surrey
7127 King George Blvd.
+1 604 593 0636
  • 6.4
  • 6.6
  • 7.0
  • 6.2
  • 6.4
Recent reviews
2.0 Mediocre
Sep 2 2016
liars
Pros: They never said it was not refundable an refused to refund the moneywhen my plans changed the didn't even let me change the rental
10.0 Excellent
Mar 4 2017
Amazing little rental agency
Pros: Staff was fantastic. Received advice on how to avoid extra insurance for US travel. Immediate upgrade to a kick butt Grand Cherokee. Pick up ride was late able to stay after closing hours. Wonderful experience
10.0 Excellent
Jul 16 2017
Great, Awesome
Pros: The rental agency was easy to find, the staff were very accommodating. The car was exceptionally clean, and full of gas. The check in process was quick, and the check out process was even quicker. The car was new and the Use of the Apple application for GPS was appreciated.
8.0 Excellent
Jul 29 2017
Great car rental
Pros: The car rental was good value and the staff were friendly and efficient
7.6 Good
Aug 3 2017
Pros: Friendly staff
Cons: Too pricey
2.0 Mediocre
Aug 5 2017
Do not rent here
Pros: Nothing except the initial price found online
Cons: They didn't have any vehicles that I had reserved. It was a trick just to get youbthere and then bait and switch. The agent was rude and even a bit arrogant. I would never consider renting there again. I went around the corner to Avis and got a cheaper price for a larger luxury SUV.
8.8 Excellent
Aug 29 2017
Pros: The lady who helped me check the car in and out was very pleasant, the car was clean and larger than expected, and was decently priced. Not sure if I'd rent through them again. I've had slightly better experiences elsewhere, but the overall experience was ok.
Cons: The lot itself is fairly awkward to get into (I picked up at their location, not at the airport) and it's note labeled well. I should have looked for "Routes Rental" because ACE was very faded and hard to see. I really dislike when companies take a hard copy of your credit card. This seems skeezy and unnecessary (they already had a $500 hold on my card until the car is returned).
5.6 Okay
Aug 29 2017
Cons: Rental agency was closed on sunday so we weren't able to modify our rental which was a pain. When I phoned ahead to ask about a drop off at a local transit station or the cost of a taxi to one, they had no idea. Might be wise for them to have that information handy since they are in a strange no mans land.
3.2 Mediocre
Sep 28 2017
Cons: They did not have a car what I order.They gave me Jeep Wrangler,realy bad on fuel.
Enterprise
enterprise
Car rental reviews:
Okay (5.5, 9 reviews)
Car rental locations in Surrey:
3 locations
Enterprise
Locations in Surrey
13467 72 Ave
+1 604 596 2299
Unit 2f- 3050 King George Blvd
+1 604 541 4222
Unit A- 10376 King George Blvd
+1 604 581 7474
  • 5.0
  • 6.0
  • 6.0
  • 4.7
  • 6.0
Recent reviews
9.6 Excellent
Oct 14 2016
Pros: Nice staff, great car, very clean. Prompt return
4.0 Okay
Dec 5 2015
No cars
Pros: Friendly staff
Cons: I reserved a mid-sized sadan, only to get there and they only had one vehicle left, a mini-van. It's wasn't cleaned well and there was a tire pressure light on. Heavier on gas as well.
4.8 Okay
Nov 4 2016
Usually better
Pros: Upgraded vehicle, but only cause they didn't have what I asked for.
Cons: They didn't have the vehicle I requested, the vehicle they gave me wasn't ready, the gas tank was low and they were slow. When renting for business things need to be efficient and quick!
4.8 Okay
Nov 5 2016
Never have cars
Pros: The pick up.
Cons: Didn't have the car I wanted and reserved. Instead they gave me a gas guzzler and it wasn't even ready. Gas was at a quarter tank. The process in getting the car was very slow.
8.0 Excellent
Apr 5 2017
Pros: At home pick up and drop off
Cons: Not knowing insurance costs up front
2.0 Mediocre
Sep 22 2016
Cons: Never ever again will go to this place!!!! Staff is really rude
Thrifty
thrifty
Car rental reviews:
Okay (4.8, 6 reviews)
Car rental locations in Surrey:
1 location
Thrifty
Locations in Surrey
7319 King George Highway
+1 604 635 3535
  • 5.3
  • 4.3
  • 5.0
  • 4.3
  • 5.0
Recent reviews
8.4 Excellent
May 23 2017
Pros: Very happy I need more choices and cheaper prices .
Cons: I like to be alerted when there is a better option price wise and locations
2.0 Mediocre
Dec 19 2016
Cons: changed the place I pick the car without any notification. I could not pick the car at the airport so waste of time and my money
2.0 Mediocre
Apr 19 2017
They shafted me! I never received a car. Cust service was the worst!
Pros: Nothing.
Cons: TL;DR DO NOT CHOOSE THIS RENTAL LOCATION. IT'S A SCAM This specific Thrifty location should be black listed. I called them by phone to let them know I was going to be 20 minutes late. They told me my car wasn't there, but it WOULD be at 3pm (3h late). Fine with me. I called back at 2:30 to verify my car was there. This is where the Thrifty representative was horrible! I was informed that there were no cars for me. I asked how can this be, I have a confirmed reservation. She said all the cars were rented in the morning. I inquired about brining in a car from another location but she insisted there were no cars available. We went back and forth. I was firm, but not once did I raise my voice, swear, or sound aggressive. I was just trying to find a way to get a car because I needed it to go visit my family for the Easter long weekend! Eventually she hung up on me!!!! I called back and she picked up the phone and hung up. I called several times and she either didn't answer, immediately put me on hold, and or just picked up and hung up. The end result was that I was left stranded in Vancouver, away from family for the entire Easter weekend. All other rental cars were booked and or too expensive for me.
6.4 Good
Apr 21 2017
Great! Will rent again
Pros: Cheap prices, easy drop off. Had a small chip in windshield from highway driving- covered by full insurance thankfully
Cons: Pickup Thursday before long weekend took forever. Car seats were stained and gross.
2.0 Mediocre
Jun 15 2017
Horrrrribleeeeeee
Pros: Went there and was told there's no car available even though I had a confirmed reservation!!!!! Horrible worst experience everrrr. Missed a wedding because of your company. Complete fraud!!!!
Cons: EVERYTHING!!!!
8.0 Excellent
Jul 11 2017
Great customer service
Pros: Despite all the negative reviews from other customers, I find my experience with thrifty car rental smooth, I had to wait a bit for my rental car, but the agent was courteous enough to extend three hours on my return time, so I'm very pleased with their service!
Dollar
dollar
Car rental reviews:
Okay (5.2, 6 reviews)
Car rental locations in Surrey:
1 location
Dollar
Locations in Surrey
7319 King George Highway
+1 866 434 2226
  • 5.5
  • 5.5
  • 5.5
  • 4.0
  • 5.5
Recent reviews
6.8 Good
Apr 24 2017
Absolutely AWFUL pickup experience, but ended up with a fun ride
Pros: The vehicle
Cons: Pickup chaos Pickup location is miles from anywhere and quite hard to get to (took over an hour from central Vancouver on public transport)
10.0 Excellent
Jan 4 2016
Pros: Great price on an SUV. They put us in a Jeep Sahara (?). Very clean and very comfortable.
2.0 Mediocre
Apr 17 2017
Very bad experince
Pros: Nothing is there which i like
Cons: I book car and i have conformation number when i got to pick uo they said no car available . I book my car two days before and why you give conformation number if you dont have any car available
2.0 Mediocre
Oct 10 2017
Online Booked but they did not give the car..
Cons: They decline to give the car . They said there is a glitch in the booking software ..I had to go to other rental and pay extra ..
Avis
avis
Car rental reviews:
Okay (5.6, 4 reviews)
Car rental locations in Surrey:
3 locations
Avis
Locations in Surrey
10305 King George Boulevard
+1 604 930 2847
13455 72nd Avenue
+1 604 598 2847
2430 King George Boulevard, Unit 100
+1 604 536 5307
  • 5.3
  • 5.3
  • 5.3
  • 5.3
  • 6.7
Recent reviews
2.0 Mediocre
Mar 8 2017
Terrible
Pros: The manager was rude, cancelled my booking
10.0 Excellent
Jun 20 2017
A weekend trip with the family
Pros: The SUV performed fantastic all the way to Kelowna, Perfect vehicle for our trip through the mountains
4.8 Okay
Apr 25 2017
A LOT OF WORK
Pros: The price was great.
Cons: Finding the Enterprise counter among the multitude of car dealerships was onerous and time consuming, both coming and going. The car jerked when starting from a dead stop and was generally sluggish. Returned the car after closing, so have no bill as yet.
Hertz
hertz
Car rental reviews:
Mediocre (2.0, 3 reviews)
Car rental locations in Surrey:
3 locations
Hertz
Locations in Surrey
11180 Scott Road
+1 604 580 1850
13409 72nd Ave
+1 604 592 5650
15026 32nd Ave
+1 604 535 2589
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Mediocre
Apr 27 2017
Never again!
Cons: You booked the wrong city and then I couldn't get a car
2.0 Mediocre
May 9 2017
Cons: My car was scheduled for 6pm. I didn't realize that they close at 6 as well, by the time I got there for a pickup, they were closed. I delayed my trip until next morning. When I got to Hertz for pickup in the morning, they didn't put any effort into getting me a car instead told me very rudely that they are sold out.
2.0 Mediocre
May 7 2016
Did not get my rental car at all
Pros: None other than the price, but i did not get to have this rental car it at all
Cons: There was no car availabl at all; was rudely told to call back to check if there will be car available later that day which I did not bother
NU Car
nucar
Car rental locations in Surrey:
1 location
NU Car
Locations in Surrey
7127 King George Blvd.
+1 604 593 0636
Routes Car & Truck Rentals
routescartrk
Car rental locations in Surrey:
1 location
Routes Car & Truck Rentals
Locations in Surrey
7127 King George Blvd
+1 604 593 0636
31 travelers who rented a car in Surrey gave the car agency they used an average rating of 5.3

Car Rental Locations in Surrey

Surrey