Pros (+) Great staff. Friendly and helpful. Comfortable and clean room. Our second visit, we will be back again.
2 stars
Best Western Plus Hartford Lodge
Photos of Best Western Plus Hartford Lodge
Overview
Just five miles north of Roseburg, Oregon! Less than a ten minute drive! We are located just off of I-5 at Exit 136. At the Best Western Plus Hartford Lodge in Sutherlin, Oregon. We pride ourselves in our guests’ complete satisfaction, every day. Included for each guest at the Best Western Plus Hartford Lodge is a full cooked-to-order breakfast as well as our signature Hartford Lodge Breakfast Buffet. We have an indoor heated pool & hot tub, fitness center, free Wi-Fi, onsite laundry facility, and a business center. Each guest room offers a microwave, refrigerator, coffee maker, flat screen television, cable, HBO, and a DVD player. We are a pet friendly hotel with dedicated pet rooms. While you are in the Sutherlin / Roseburg area, be sure to visit the Wildlife Safari in Winston, Oregon, an award winning, globally known wildlife park nestled right here in southern Oregon! Also stop by Crater Lake National Park, home of the deepest lake in the country. The beautiful Umpqua River, which runs only through Douglas County, is another Oregon gem with a visit. Whether you are looking for an adventurous white water rafting exertion, a serene waterfall hike, a fruitful fishing trip, or a peaceful picnic, the Umpqua River is something you shouldn't miss! We are just minutes away from countless local southern Oregon vineyards and wineries, including, but not limited to: Reustle Prayer Rock, Henry Estate, and Melrose Vineyards. Our location makes for easy access to many nearby companies and corporations in the Sutherlin and Roseburg areas. We are a short jaunt from Murphy Plywood, Orenco Systems, Premier West Bank, Umpqua Bank, Bi Mart, and Century 21. We are also a short drive from Roseburg Forest Products, Charter Communications, Costco, and KPIC TV. Stay with us at the Best Western Plus Hartford Lodge in Sutherlin, Oregon to experience affordable luxury and the cleanest hotel rooms you've ever stayed in.
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Amenities at Best Western Plus Hartford Lodge
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
- TV
- DVD player
Dining
- Special diet menus (on request)
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Things to do
- Hiking
- Fishing
- Board games/puzzles
- Golf
- Canoeing
- Cycling
Bathroom
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Interconnected room(s) available
- Telephone
- Carpeted
- Mountain view
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Parking and transportation
- EV charging station
- Free parking
- Private parking
Family friendly
- Cribs available
- Kids meals
- Complimentary breakfast
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Best Western Plus Hartford Lodge
8.7
Very good
422 verified ratings
Wonderful
254
Very good
85
Good
38
Okay
14
Fair
13
Mediocre
6
Poor
12
Summary of reviews
Guests say
Guests praised the hotel for its friendly and helpful staff, as well as the delicious made-to-order breakfast, which included unique options like Mickey Mouse pancakes. However, some guests reported cleanliness issues, such as sticky floors and stained furniture, and a few mentioned inefficiencies in the breakfast ordering system.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
339 reviews
8.6 out of 10
36 reviews
10 out of 10
1 review
9.5 out of 10
4 reviews
All reviews
Pros (+) Good quality, clean hotel for the price. Very convenient to Interstate. Staff was friendly and helpful.
Cons (-) Their system for ordering breakfast was inefficient and cumbersome. As a couple, we submitted our breakfast orders at the same time and they were not cooked together by room numbers. As a result, the meals arrived almost 25 minutes apart from each other. They need a system to track the orders and prepare them as they are submitted, paying close attention to doing orders from the same room at the s...
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Pros (+) The room was great, staff was very friendly. Breakfast was awesome. This hotel went above and beyond expectations
Pros (+) Excellent spot to stay
Cons (-) nothing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Best Western Plus Hartford Lodge?
You can expect a wonderful breakfast experience with options for cooked eggs, omelettes, and fried potatoes, making it the best included breakfast at a Best Western. The chef prepares made-to-order hot meals, providing outstanding service.
Are there any concerns about the cleanliness of the rooms at Best Western Plus Hartford Lodge?
Some guests have mentioned concerns about the strong cleaning solution smell in the rooms, which is typical in most hotels. However, the facilities are very clean and well-kept.
What are the unique amenities offered at Best Western Plus Hartford Lodge?
Best Western Plus Hartford Lodge offers a unique breakfast experience with a personal chef preparing made-to-order omelettes, potatoes, and pancakes. Additionally, the hotel provides a free level 2 electric car charger and has an indoor pool with a hot tub.
How is the staff at Best Western Plus Hartford Lodge?
The staff at Best Western Plus Hartford Lodge is described as very friendly, accommodating, and welcoming. Guests have highlighted the amazing customer service and the attentive, patient, and polite nature of the front desk and morning staff.
What are the concerns about the beds at Best Western Plus Hartford Lodge?
Some guests have mentioned that the bed mattresses were not comfortable, being concave in the center. However, other guests have found the beds to be comfortable, providing a good night's sleep.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Mountain View
Guests recommend choosing a room with a mountain view for a more scenic experience.
Enjoy the Cooked-to-Order Breakfast
The breakfast, with options for cooked eggs and fried potatoes, is highly praised by guests.
Be Mindful of the Breakfast Routine
Some guests found the breakfast routine unclear, leading to frustration. It's advisable to obtain a menu from the check-in desk and submit choices to the chef.
Consider Nearby Dining Options
The hotel is close to restaurants, providing convenient dining choices for guests.
Utilize the Electric Car Charger
The hotel offers a free level 2 electric car charger, a valuable amenity for electric car owners.
Check Room Amenities
Some guests experienced issues with room cleanliness and amenities, so it's advisable to inspect the room upon arrival.
Take Advantage of the Indoor Pool
The indoor pool, though located in a separate building, is well-maintained and provides a pleasant experience for guests.
Be Aware of Potential Noise
Some guests noted noise disturbances, such as the air conditioning turning off frequently, which may affect sleep quality.
Consider Room Selection for Accessibility
The hotel offers increased accessibility and rooms with roll-in showers, making it suitable for guests with mobility needs.
Be Prepared for Potential Maintenance Issues
Some guests encountered maintenance issues, such as broken hot tubs and pool heaters, so it's advisable to inquire about the status of amenities before booking.
Location
150 Myrtle Street, Sutherlin, OR 97479-9493
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Hartford Lodge
Low season | February |
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High season | June |
Average price (weeknight) | $155 |
Average price (weekend night) | $157 |
When to book a room at Best Western Plus Hartford Lodge
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.4 |
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Distance to city center | 1.1 mi |
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