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Flight attendant rudeness

Boarding was good. We were only 10 minutes behind schedule. It went quickly. Service was good. I didn't buy any of the offered food and it was a short flight so there was no entertainment.

We sat on the airplane for over an hour while the crew did paperwork. When half an hour roiled by people started getting impatient and the crew had to expand on their explanation. Evidently the checkin went poorly and the number of passengers on the plane did not match their paperwork. You'd think that with boarding passes and a computer you could avoid this issue. But they weren't scanning all of the boarding passes because they didn't scan mine. They just wrote down my seat number on a sheet of scrap paper.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

I like their phone app, as it was the only thing that consistently communicated with me what was happening with my flights.

I'm average-sized and these planes are tighter than most other commuter planes I've flown. My destination flight was an hour late. It happens. But my return flight ended up being three hours late and an hour of that was spent in the plane as they waited for someone to fix a non-essential cabin video monitor. There was almost no communication either in the airport boarding area or on the plane to tell us about the ongoing delays, changing gates, new estimated departure and arrival times. When we finally took-off, the captain never even apologized or announced what the new flying and arrival time would be, so we were again left in the dark. The crew were ok. I could tell they were in the dark about much of what was going on, too, and were frustrated but resigned to working with Allegiant's way of operating. But they weren't able to muster anywhere near the level of friendliness, helpfulness, or enthusiasm that would have made a passenger's experience better under these circumstances. Instead, they left us to suffer just like they were, and that's the feeling we got. Also note that apparently there's no time to clean anything between flights these days. There was trash and crumbs and all sorts of nasty stuff left behind from previous flights. Things a bit out of the airline's control, but contributing to one of the worst flights I've taken were multiple crying babies and children almost non-stop, extreme body odors and emissions throughout (need better ventilation!), and this new trend of people thinking that the first to get up from their seats and with luggage in hand after landing, the first out the door (instead of filing out by seat order). This leaves others stranded and waiting for the entire plane to deboard, And finally, unrelated to the actual flight, but also contributing to my experience is Allegiant's nickel and diming approach to flying. They charge literally for everything (and not just a little), from your carry-on bag, to choosing a seat number, to using a credit card online. What starts as a very favorable cost to fly versus many other airlines, becomes unreasonable when adding in all the extra charges. This goes for in-flight food or beverages, too. Expect to pay for everything, down to a cup of water. I took Allegiant because it was the only 2-hour direct flight available and seemed to be a more reasonable price than other options. The time-savings never happened and the cost-savings wasn't worth it.

Base price and airport convenience.

Add on pricing for booking the reservation, selecting a seat and any other possible need. "Required" arrival two hours prior to flight, but check in desk not available. Seats were thin and too narrow for most every body type.

The LA to Eugene leg was delayed in departing, but this was an improvement on the cancelled flight from Eugene to LA. Arrived at the airport 2 hours early per their instructions to find the flight was delayed. Thirty minutes later they cancelled the flight and then provided no information concerning the new flight the following day.

The flight attendants were great. Pilots attention to detail..Great.

Charging for every little thing including seat choice, bags, snacks. No complimentary beverages or peanuts. Not even water! In the long run, I didn't save money on this trip.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Great crew! On time professional

Food average,

I am pleased with all aspects of the flight and crew!

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Great experience. Wow, fantastic flight attendants. Wish I could always fly Alaskan.

Not a thing.

I got there 20min late but I got there

twice now my bags have been lost leaving seatac IN A ROW!! the small plane that I was on was leaking condensation directly onto my lap for the hole 3hr trip. when I told the stewardess about it (before take off) she then brought me 1 yes 1 napkin and said "this should help)... (-_-) really? I will think twice before flying with this airline again

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Leg room, good customer service

I got home safe and on time