Overview

Citadines Xinghai Suzhou
Best Service Friendliness

58 Xinghai Street, Jiacheng Garden, Suzhou 215021, China
+86 512 8885 8288

$64+

Overall guest ratings

8.7/10 Excellent
Based on 1,096 reviews

Review highlights

  • 8.8
  • 8.6
  • 8.0
  • 5.0

Good to know

  • Professional service
  • Wonderful sightseeing
  • Good accessibility by car

Nearby

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    About

    Citadines Xinghai Suzhou offers an airport shuttle (available on request) for CNY 500 per vehicle one-way. Guests can visit the fitness center for a workout or grab a bite to eat at Hope Restaurant, which serves breakfast. Rooms at this upscale hotel feature bonuses like refrigerators and microwaves, along with deep soaking tubs and LCD TVs.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for Disabled Guests
    • Cribs available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 1,096 reviews
    • 8.8 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
      8.9 "Management was excellent, said 89%."
      8.6 "86% were impressed by the laundry service."
    • 8.0 "Location is great."
      9.7 "Easily accessible by car, said 97%."
      9.6 "96% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
      7.8 "Near to public transport, according to 78%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.3 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.4 "Only 64% said the rooms were modern."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Internet is average."

    Overall Rating

    8.8 Excellent
    Based on 175 reviews
    • 8.8 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.7 "Great service."
      8.3 "83% thought the service was very professional."
      9.9 "99% found the staff to be very friendly."
    • 8.0 "Location is great."
      7.9 "Near to public transport, according to 79%."
    • 7.5 "High value."
    • 6.7 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.6 "Only 66% said the rooms were modern."
    • 6.4 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
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    Overall Rating

    8.8 Excellent
    Based on 284 reviews
    • 9.0 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.3 "83% thought it was clean."
    • 8.4 "Great service."
      8.2 "82% thought the service was very professional."
    • 8.1 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
    • 6.4 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
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    Overall Rating

    8.8 Excellent
    Based on 548 reviews
    • 9.0 "World class service."
      8.3 "83% thought the service was very professional."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.7 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 8.2 "Location is great."
      9.8 "Easily accessible by car, said 98%."
      9.7 "97% liked the proximity to sightseeing."
      8.2 "Near to public transport, according to 82%."
    • 7.3 "High value."
    • 6.8 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 6.3 "Breakfast is mediocre."

    Overall Rating

    7.9 Good
    Based on 87 reviews
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 7.8 "Good location."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.7 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Wonderful sightseeing"
    "Good accessibility by car"
    data provided by TrustYou

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