Overview

Mercure Swansea Hotel

Phoenix Way, Swansea, SA7 9EG, United Kingdom
+44 844 815 9081

$102+

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Overall guest ratings

7.6/10 Good
Based on 822 reviews
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Review highlights

  • 9.1
  • 9.0
  • 5.9
  • 4.9

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Enjoy tranquil lake views at the Mercure Swansea Hotel, a gateway to the Brecon Beacons and Gower Peninsula. This 3-star Swansea hotel is set in landscaped grounds, 3 miles from the city centre. Complimentary high speed WiFi is available in the 119 guest rooms and throughout the hotel. The Brasserie and Bar welcome you after a day of exploring. Wind down in the Feel Good Health Club; relax in the indoor heated pool or work out in the fitness centre. The 9 meeting rooms welcome up to 100 people.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Laundry facilities
    • Free parking
    • Internet
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 822 reviews
    • 9.1 "World class service."
    • 9.0 "Internet works perfectly."
    • 8.9 "Location is great."
    • 7.8 "High comfort."
    • 7.2 "Good breakfast."
    • 5.9 "Rooms are ok."
    • 4.9 "Value below average."
    • 4.5 "Vibe wasn't good."
    • 4.1 "Pool is below average."
    • 2.8 "Terrible amenities."
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    Overall Rating

    8.0 Good
    Based on 411 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 8.5 "Location is great."
      9.9 "Great parking, according to 99%."
    • 7.9 "High comfort."
      8.5 "85% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
      8.6 "86% thought it was pleasantly quiet."
    • 7.0 "Good breakfast."
    • 6.5 "Rooms are ok."
      5.0 "Only 50% said the rooms were modern."
    • 4.7 "Value below average."
      0.7 "The price was too high for 93%."
    • 4.6 "Vibe wasn't good."
      3.9 "61% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 3.8 "Pool is below average."
    • 2.5 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 2.1 "Disappointing wellness & sports facilities."
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    Overall Rating

    7.3 Good
    Based on 139 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 8.0 "Comfort level is high."
      8.5 "85% said the beds were comfortable."
    • 7.3 "Good breakfast."
    • 6.3 "Rooms are ok."
    • 6.0 "Food is average."
    • 5.3 "Average value."
    • 4.5 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
    • 4.4 "Pool is below average."
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    Overall Rating

    7.2 Good
    Based on 32 reviews
    • 9.1 "World class service."
    • 6.7 "Average cleanliness."
    • 5.8 "Food is average."
    • 5.4 "Rooms are ok."
    • 4.7 "Value below average."
    • 4.5 "Vibe wasn't good."

    Overall Rating

    7.5 Good
    Based on 238 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 9.0 "Internet works perfectly."
    • 8.0 "Comfort level is high."
      8.4 "84% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
      8.5 "85% thought it was pleasantly quiet."
    • 7.3 "Good breakfast."
    • 6.0 "Food is average."
    • 5.0 "Average value."
    • 4.6 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 1.6 "Disappointing wellness & sports facilities."
      0.9 "91% didn't like the fitness area."
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    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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