Overview

Mercure Swansea Hotel

Phoenix Way, Swansea, SA7 9EG, United Kingdom
+44 844 815 9081

$88+

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Rates

Overall guest ratings

7.8/10 Good
Based on 832 reviews
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Review highlights

  • 9.4
  • 9.0
  • 5.1
  • 4.6

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Enjoy tranquil lake views at the Mercure Swansea Hotel, a gateway to the Brecon Beacons and Gower Peninsula. This 3-star Swansea hotel is set in landscaped grounds, 3 miles from the city centre. Complimentary high speed WiFi is available in the 119 guest rooms and throughout the hotel. The Brasserie and Bar welcome you after a day of exploring. Wind down in the Feel Good Health Club; relax in the indoor heated pool or work out in the fitness centre. The 9 meeting rooms welcome up to 100 people.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Laundry facilities
    • Free parking
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 832 reviews
    • 9.4 "Internet works perfectly."
    • 9.0 "World class service."
    • 8.6 "Location is great."
    • 7.6 "Good breakfast."
    • 7.5 "High comfort."
    • 5.1 "Vibe was decent."
    • 4.6 "Value below average."
    • 4.3 "Bad amenities."
    • 3.7 "Pool is below average."
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    Overall Rating

    8.0 Good
    Based on 507 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.3 "Location is great."
      9.9 "Great parking, according to 99%."
    • 7.7 "Good breakfast."
    • 7.5 "High comfort."
      8.5 "85% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 5.8 "Rooms are ok."
    • 4.8 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 4.2 "Value below average."
      1.1 "The price was too high for 89%."
    • 3.6 "Pool is below average."
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    Overall Rating

    7.4 Good
    Based on 116 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.8 "Good breakfast."
    • 6.4 "Bar is ok."
    • 6.2 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.0 "Average value."
    • 5.0 "Vibe was decent."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.8 "Pool is below average."
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    Overall Rating

    7.3 Good
    Based on 41 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.7 "Food is average."
    • 5.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 4.9 "Value below average."
      2.1 "The price was too high for 79%."

    Overall Rating

    7.6 Good
    Based on 166 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.9 "Location is great."
    • 7.5 "Good breakfast."
    • 7.5 "High comfort."
      8.5 "85% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 6.0 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.1 "Vibe was decent."
    • 4.4 "Value below average."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
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    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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