Swansea Hotels

Really nice hotel with friendly staff. Very close to town centre and easy to get to by road. Lovely warm, clean rooms and comfy beds. Would definitely stay again.

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Position excellent-very important as we travelled by train.

Efficiency, restaurant staff charming

Food offering pedestrian

Location was easy to find. Hotel reception staff were excellent, especially as they had no notice of my booking

The bed was excellent and I got a great nights sleep. Receptionist was very helpful too.

Nothing.

hotel staff were very good & friendly, even doing breakfast for 3.0am in the morning.

Friendly clean and helpful

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grate location parking friendly staff bars shoping will come back .

all ok

Very Clean and Friendly and a wicked breakfast.

Everything about our stay from start to finish was absolutely superb. We will definitely be returning.

Only issue is the parking. However this was quickly resolved by staff moving their own vehicles.

The Executive room was very comfortable, the restaurant nicely decorated and clean, breakfast was nice and there was no waiting.

there was nothing to dislike,

Very homely and welcomeing. Rooms are massive and clean. Great service.

Inside the kettle was scummy.

Spotless: Friendly:Helpful: Excellent facilities.

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The location was ideal for what I wanted.

The smell of bathroom coverd the room and the corridor.

Appreciated coffee shop and excellent gym facilities

The room was spacious and the gym facilities were excellent. The breakfast had a wide selection of hot and cold food.

There was a constant noise from the air conditioning/heating even though it was not switched on - solved only by disabling the power. The pub had run out of bitter and half of its menu was off. We ordered fish and chips but were given fries - the food was basic to say the least. In the restaurant we ordered a medium-rare steak which was well-done and took 30 minutes to arrive. The restaurant was closed on Sunday evening, not what I expect from a 4 star hotel. There was a lack of visitor information in the room and hotel reception, e.g. no town centre map.

Absolutelly magic

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It a new hotel.

For the price we pay breakfast should have been included.

Staff are very friendly

The room is small, the bathroom is not adequate facilities but clean.

Leather sofa in room

Hotel was in the centre of Swansea and very close to the railway station ansd shops and restaurants.

Hotel was very warm and air conditioning could not be controlled from our room.

staff were very friendly and helpful, food was nice, catered very well for the wedding. nice room and views and very clean.

tv was fuzzy and had poor signal on some channels, breakfast was poorly organized and many had to wait a long time to be served, room was too hot.

Staff were courteous and helpful

Cold shower on arrival but put right by following morning

Very pleasant, helpful staff.

Room was very noisy-heard man next door singing enthusiastically in the shower etc! Shower in our room was broken.

Room was great and location was easy to get to motorway

breakfast on first morning was sloppy and disgusting. Spa was okay, could have done without the cheek from one of the staff.

The spa was very good ,

The food in the restaruant was very bland , nicely presented with good waitress staff but the food had no taste., I am sure it was a one off though as I have heard the food is normally good

A perfect balance between friendly and professional. Lin & Mary couldn't do enough to help. We would definitely stay at Tide's Reach again.

An absolute gem!

The weather could have been better!

It was a nice hotel apart from the fact that it was freezing cold! My wife and I had to keep our coats on in the restaurant as we waited an eternity for our meal.

Convenient and clean. Felt like a better hotel than it really was.

Unusually uncomfortable bed. Felt worn out and in need of replacement.

The staff left you alone & the cottage was lovely.

The heating went off to early (22.30)

Beautiful location, not too far out of town, great lodging.

They should kill and eat the roosters.

The room offered great space and comfort for the price and easily catered for our 5 person family

the fire doors caused some health and safety issues for our 3 and 5 year old

Good accommodation

Very understaffed. Service at breakfast was very poor although the food was fine when it eventually arrived.