Pros: The location and the view.
Cons: Staff need to be trained more. They are very polite but need to be more professional.
Pros: We booked for my husband's birthday. The staff were all VERY accommodating and pleasant. They gave us a complimentary cake and all the staff even went into the room to sing 'Happy Birthday...
Cons: Internet/phone/tv plus signals were very poor. But we didn't mind. Those are the things we already have at home. Our purpose was to relax and enjoy each other's company. Great way ...
Pros: I like Potter's Ridge because they allow pets in their hotel. The place is also quiet and relaxing.
Pros: very good location. food was great.
Cons: ..should have an elevator so as not to carry the heavy bags going down to the rooms.
Pros: Nice location
Cons: There were cobwebs in the room
Pros: good breakfast
Cons: heater malfunctioning
Pros: the staff were all very friendly and accommodating, the food was tasty and served fast and efficiently. the property tried to be more of a boutique hotel with some quirky design notes and some cozy ...
Cons: the facilities - no cable tv when it was advertised that they had satellite tv, the bathroom was leaking, the aircon was so loud, the drapes and blinds were broken, the tv was held together by a clip ...
Pros: I did not eat at the restaurant besides the free breakfast
Cons: 1. Their credit card terminal was offline. That was really stressful. 2. They could not provide even a small bottled water inside the room. 3. There was no toilet paper. 4. The TV and cable was so ...
Pros: I like the hotel restaurant, the location and the staff!
Pros: Very accomodating & polite staff
Cons: The beddings is not very clean and the lake view is not perfect.
Pros: We booked for my husband's birthday. The staff were all VERY accommodating and pleasant. They gave us a complimentary cake and all the staff even went into the room to sing 'Happy Birthday...
Cons: Internet/phone/tv plus signals were very poor. But we didn't mind. Those are the things we already have at home. Our purpose was to relax and enjoy each other's company. Great way ...
Pros: I like Potter's Ridge because they allow pets in their hotel. The place is also quiet and relaxing.
Pros: Nice location
Cons: There were cobwebs in the room
Pros: The location and the view.
Cons: Staff need to be trained more. They are very polite but need to be more professional.
Pros: very good location. food was great.
Cons: ..should have an elevator so as not to carry the heavy bags going down to the rooms.
Pros: good breakfast
Cons: heater malfunctioning
Pros: I like the hotel restaurant, the location and the staff!
Pros: Very accomodating & polite staff
Cons: The beddings is not very clean and the lake view is not perfect.
Pros: the staff were all very friendly and accommodating, the food was tasty and served fast and efficiently. the property tried to be more of a boutique hotel with some quirky design notes and some cozy ...
Cons: the facilities - no cable tv when it was advertised that they had satellite tv, the bathroom was leaking, the aircon was so loud, the drapes and blinds were broken, the tv was held together by a clip ...
Pros: I did not eat at the restaurant besides the free breakfast
Cons: 1. Their credit card terminal was offline. That was really stressful. 2. They could not provide even a small bottled water inside the room. 3. There was no toilet paper. 4. The TV and cable was so ...
