Basics
Bathroom
Services and conveniences
Accessibility and suitability
General
Dining
Bedroom
Media and entertainment
Laundry
Parking and transportation
Outdoor
Workspace
Things to do
Health and safety
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
You can expect very heartwarming service from the hotel staff.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
How are the beds at the hotel?
The rooms feature big beds and spacious living areas, ensuring a comfortable stay.
What are the dining options like at the hotel?
The hotel provides breakfast and a dining area, offering a convenient dining experience during your stay.
When is the best time to visit the hotel?
The high season is in June, offering an ideal time to experience the spacious rooms and great big bathroom and spa.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room on the Ground Floor
The hotel offers entire units located on the ground floor, providing increased accessibility and convenience, especially for guests with mobility concerns.
Take Advantage of the Free Parking
The hotel provides free parking, making it convenient for guests who are driving to explore nearby attractions such as Tainan Municipal Xinying Stadium and Guanziling Hot Springs.
Be Mindful of Room Selection
Guests have noted that rooms on higher floors require navigating narrow stair steps, and there is no lift available. If this is a concern, consider requesting a room on a lower floor.
Plan for Seasonal Variations
Keep in mind that December is the low season, while June is the high season. Consider these factors when planning your visit to the European Castle Hotel.
Utilize the Bicycle Rental Service
The hotel offers bicycle rental, which can be a great way to explore the surrounding area, including the nearby Tainan Flower Night Market and other attractions.
Check for Room Amenities
Some guests have mentioned slow drainage in the bathroom and the presence of ants. It may be helpful to inquire about the status of these issues or request a room inspection upon arrival.
Take Note of the Check-in and Check-out Times
The hotel offers flexible check-in and check-out times, allowing guests to plan their arrival and departure with greater convenience.
Inquire About Nearby Attractions
The hotel's proximity to attractions such as Luermen Matsu Temple, Chihkan Tower, and the National Museum of Taiwanese Literature makes it worthwhile to inquire about tour desk and ticket services for convenient exploration.
Consider the Location for Round Island Route Access
The hotel's location beside Taiwan's round island route one makes it a convenient stop for travelers exploring the area. Consider this when planning your itinerary.
Plan for Dining Options
While the hotel provides a dining area and breakfast, guests have noted the spacious rooms and living areas. Consider bringing or purchasing some food items to enjoy in the dining area or on the terrace/patio.
Check-in/Check-out | Check in anytime after 5:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | May |
Average price (weeknight) | $46 |
Value for money | 7.6 |
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Distance to city center | 23.9 mi |
Nearest Airport | Tainan City |
Distance to airport | 26.7 mi |