Guest reviews
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All Reviews
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Solo
Overall Rating
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9.8 "Incredible bar."10.0 "
Lovely bar service , according to 100%." -
9.1 "Excellent pool."
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 9.3 "93% werehappy with the shuttle service ." 10.0 "Lovely bar service , according to 100%." 10.0 "100% found therestaurant service to be one of the best ." -
8.6 "Good value."8.0 "80% were
happy with the price ." -
8.5 "Location is great."10.0 "100% thought
parking was inexpensive ." 7.5 "75%liked the proximity to sightseeing ." 8.0 "80%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
6.9 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
6.7 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." -
6.6 "Average comfort."
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6.6 "Average cleanliness."6.5 "Only 65% said
rooms were clean enough ." 6.7 "67% thought thecleanliness of the hotel was average ." -
5.6 "Average amenities."5.4 "54% thought the
building was acceptable ." 5.0 "50% considered thelobby entrance to be so-so ."
Overall Rating
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9.8 "Incredible bar."
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 9.5 "95% werehappy with the shuttle service ." 8.4 "84% thought theservice was very professional ." -
8.9 "Pool is good."
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8.7 "Good value."
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8.6 "Location is great."7.1 "
Great parking , according to 71%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "City centre within easy reach , said 100%." -
6.9 "Average comfort."5.1 "Only 51% said
rooms were big enough ." -
6.9 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 5.1 "Only 51% saidrooms were big enough ." -
6.7 "Average cleanliness."6.6 "Only 66% said
rooms were clean enough ." 6.6 "66% thought thecleanliness of the hotel was average ." -
5.9 "Average amenities."5.7 "57% thought the
building was acceptable ." -
5.3 "Breakfast is mediocre."
Overall Rating
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9.8 "Incredible bar."
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9.2 "Excellent pool."
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9.0 "World class service."9.5 "95% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 9.5 "95% werehappy with the shuttle service ." -
8.6 "Good value."
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8.4 "Location is great."
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6.3 "Average cleanliness."6.1 "Only 61% said
rooms were clean enough ." 6.9 "69% thought thecleanliness of the hotel was average ." -
6.1 "Vibe was decent."
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5.7 "Breakfast is mediocre."
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5.4 "Average comfort."
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5.4 "Rooms are ok."6.1 "Only 61% said
rooms were clean enough ."
Overall Rating
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." 7.0 "70% said thereception staff was great ." -
8.6 "Good value."
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8.4 "Location is great."
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7.1 "Nice rooms."8.5 "85% said the
beds were comfortable ." -
7.0 "Good cleanliness."6.6 "Only 66% said
rooms were clean enough ." -
5.4 "Average amenities."5.2 "52% thought the
building was acceptable ."
Overall Rating
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8.8 "Great service."9.6 "96% found the
staff to be very friendly ." -
8.5 "Good value."
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8.3 "Location is great."
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7.0 "High comfort."
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6.7 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." -
6.6 "Average cleanliness."6.5 "Only 65% said
rooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.5review from
We had to request that our bed sheets be changed as they were yellow and looked used . There was a dead roach by the elevator door for two days before they removed it
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4.2review from
Central located A/C in our room was broke, super hot. The outlets over the TV didn't work and those where the only ones in the room. Dirty vents in the bathroom that you could see the lent. The place needs a deep spring cleaning. Might say Sheraton but it's a holiday inn. Staff did refund us the money for our stay so that was great customer service, then I got $88 charge that I have to call about and see what that is for. We didn't even stay the second night, just wanted to leave.
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10.0review from
The staff was very nice, the room was clean, and the king size bed was comfortable. I would have liked a view of Tennessee street, but the parking lot view wasn't horrible.
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8.0review from
The staff was very pleasant and helpful, and the tapas and drinks in the restaurant were delightful!
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5.4review from
My first experience at the Four Points was adequate at best. The atmosphere that surrounded the hotel was the only feature I can actually say I was impressed with. The round column like building is a rarity and the lighting certainly set the mood. However, once inside it is a standard run of the mill hotel with little to nothing offered that leaves a lasting impression. My room was mixed up with a handicap room taking the interior decor down a notch. The bed was very uncomfortable, and the T.V. Did not work.
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10.0review from
staff is always pleasant and helpful. comfy bed and pillows
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6.0review from
location few amenities
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10.0review from
The staff was very nice, the room was clean, and the king size bed was comfortable. I would have liked a view of Tennessee street, but the parking lot view wasn't horrible.
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8.0review from
The staff was very pleasant and helpful, and the tapas and drinks in the restaurant were delightful!
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10.0review from
staff is always pleasant and helpful. comfy bed and pillows
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6.5review from
We had to request that our bed sheets be changed as they were yellow and looked used . There was a dead roach by the elevator door for two days before they removed it
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4.2review from
Central located A/C in our room was broke, super hot. The outlets over the TV didn't work and those where the only ones in the room. Dirty vents in the bathroom that you could see the lent. The place needs a deep spring cleaning. Might say Sheraton but it's a holiday inn. Staff did refund us the money for our stay so that was great customer service, then I got $88 charge that I have to call about and see what that is for. We didn't even stay the second night, just wanted to leave.
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5.4review from
My first experience at the Four Points was adequate at best. The atmosphere that surrounded the hotel was the only feature I can actually say I was impressed with. The round column like building is a rarity and the lighting certainly set the mood. However, once inside it is a standard run of the mill hotel with little to nothing offered that leaves a lasting impression. My room was mixed up with a handicap room taking the interior decor down a notch. The bed was very uncomfortable, and the T.V. Did not work.
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6.0review from
location few amenities
