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The fact that the pool and hot tub were indoor, somewhat friendly staff and location was okay. There was a thermostat that didn't work, an extra ac unit, a hole in one of the walls, beds that felt like they were made of BRICKS, the fact that the hot tub was grumpy and had what felt like dysfunctional jets, leaks in the ceilings and what looks like mold, unfinished ceilings in the room, huge gap between the door and the molding - we could see through the gap into the hallway and last but not least, a fire sprinkler in the room was wrapped in either a shirt, rag, or sock.
Location - convenience and access to highway and shopping. Slow flushing of the toilet, not enough electrical outlets in the room, electric outlets not conveniently located next to bed. Exercise room equipment was not well maintained - elliptical machine squeaked
A little dated.
Good staff, nice having restaurant attached, good location. Lukewarm shower, 1 mini sized shampoo for both myself and spouse, shower rod busted so curtain wouldn't close, no air/ac, dirty. Will not stay again.
Liked the proximity to the ski areas and shopping. Did not like: The overall cleanliness of the hotel. Mold in the bath/shower area. The floor of the shower room had faux hardwood floors which had a pool of water and mold underneath. The sink faucet leaked when the water was being used. Housekeeping did not change the sheets. towels were old and rough like sand paper.
Modern design style Quick & easy check-in/out Helpful breakfast staff Proximate location Large hot tub (jets lacking) Average pool for similar facility Breakfast was average, but allowed for flow of traffic Parking is lacking and inconvenient on busy weekends Bathroom/shower facilities were menial and tiny No power outlets for charging electronics, except next to the sink Beds were hard, pillows were lacking Room 626 echos, floor was very noisy, lots of door slamming Wi-Fi was slow Over priced for the provided ammenities
Location is great. We were up from Boulder skiing for a few days and did not want to pay the high prices to stay at a mountain resort (hotel, food, parking, etc). I stay more than 100 nights a year at Marriott properties so I may be a bit spoiled but this was one of the worst hotels I've stayed at. The beds were rock hard, there is no central heat / air, no power outlets in the room, and the entire place smelled like a mix between a wet dog and old bong water.
Clean, comfortable, & quiet. Good location & price. Terrible breakfast including the "coffee". The shower water pressure was rather weak.
There wasn't much to like, other than it was a room (albeit an overpriced one) on a busy weekend. The check-in person was very cold; room was not as clean as I would have liked; breakfast was awful. In the morning, there was no one at the desk to even ask if our stay was good (perhaps no surprise there) - just a basket to toss your key in on the way out.
Good location. Room was ok but not what I'd call luxurious, although it was clean. It was quiet even tho right next to the highway. The front desk lady was not very nice or informative. Continental breakfast was awful. Old donuts and fruit. The room was freezing when we got in. Had to crank the heater for a while before it warmed up.
Nothing Dirty rooms, stale breakfast, indifferent staff, dated hotel, etched. They have a lot of nerve including the word "luxury"in the name of their hotel
They turn the internet off at midnight. I have never heard of something so ridiculous. Not sure where the luxury in the name comes from. ESPN and ESPN2 both did not work on the TV, and the internet was too slow to stream any live sports.
Beds and pillows were very comfortable and I slept well. Breakfast was cereal and cold/half frozen donuts. I thought it would be a bit more extensive than that, and at least the donuts could have been completely thawed. I chose this hotel over a competitor because it said the breakfast was included, but we ended up going somewhere else to eat. The front desk took a while to check in and they had their kid sitting on the floor in the office. No internet during certain times of night due to illegal piracy of movies? Really?
The location is good. The price was cheaper than others in the area. Fairly clean. Breakfast was bare bones. Towels are like sandpaper. Bring your own toiletries.
When you see Luxury in the title you expect a certain type of luxury. We rounded the corner to get our first glimpse of the place and our hearts dropped. It looked more like a run down motel than a luxury hotel. The first impression was a bad one. The landscaping was overrun by weeds, there were windows that were damaged and the sign looked like it was from the 1970s. The lobby was out of date and when trying to check in after ringing the bell, a young kid comes down the stairs wearing shorts and a t shirt... Not professional at all. We found no elevator yet our room was in the second floor. The stairs were norrow and steep. The room was clean but extremely outdated. Overall a very creepy experience... So much so that we cancelled our second night and decided to go somewhere else. We didn't even spend the night there. it was a $110 mistake that I learned from... Don't always trust reviews or the name of the hotel.
Clean, room was decent looking and done up ok. Bed a little lumpy, smell supper cooking in employees residence, air conditioning a bit under sized and the breakfast buffet was the worst I have seen. That said cleanliness and a fairly new remodel are important.
There was plenty of parking and conveinient location.We walked to the resturant for dinner. The fireplace in our room was electric, I had assumed it would be wood burning, took the romance out of it. It also made a lot of noise. The DVD player was not hooked up at all!
The loft rooms are decent. There are only like 5 channels on the tv. Their breakfast and coffee are terrible. The hotel overall is pretty dingy. The worst part though, is that the maid stole from us. We're in a band and stay in Silverthorne all the time as we're on our way to and from shows in the mountains. Our fiddle player accidentally left 2 dresses in the closet of the room, but realized it soon after we left and called to let them know. They basically said that if they had the dresses, they would call her. They didn't. My fiddle player called several times a day only to get brushed aside and put through to a voicemail box that never got checked. She even called corporate and was told they would start a case and look into it. She was told to wait 3 days and call back so she did. They said that no case had been started. Then, about a week later we were going to be staying in Silverthorne again so we stopped by the La Quinta to ask them in person about the dresses and we were told that the old manager had just up and walked out of her job and that we should file a police report. We called the local police and they said they would call us back. In the mean time, the new manager (who actually helped us) had a chat with the maids from the day we checked out and then the dresses magically and anonymously reappeared. So in the end she got her dresses back, but the amount of incompetence and headache that was involved was unbelievable. I wouldn't have recommended staying here anyhow, but with this mess we will never stay at a La Quinta again.
The front desk staff was friendly and helpful. The location is easy to find, and within pretty short walking distance to the outlet stores and several good places to eat. The sheets were the only clean items in the room. The desk and bedside tables were sticky and had visible filth on them, the floors hadn't been swept, and there was a used washcloth and empty shampoo bottles left in the shower. Additionally, the pool was out of order, and the elevator was a bit rundown.
Room was nice and location was good. It was a decent room for the money, but there were some items that other hotels provide that weren't provided. Most hotels provide Shampoo, Conditioner, Lotion and soap. This one only provided soap and shampoo. I didn't bring conditioner because I expected it to be provided. The continental breakfast didn't have a very good selection. Most hotels have some hot food (eggs, bacon, sausage, biscuits and gravy), the only hot food here was waffles if you took the time to make them. TV was a bit smaller than I was expecting based on my previous experiences with staying in hotels.
The staff was, overall, very good. The room was clean. The breakfast was very good. The female desk clerk that came on duty at 7am would change the TV channel from the news to a talk show. We asked her to change it back. She did not.
THIS HOTEL IS THE WORST, BETTY WHO WORKS THERE IS THE WORST HUMAN ALIVE. CAR GOT BROKEN INTO. KIDS SMOKING CIGS IN HOT TUB AREA. CALLED A LAIR AND CHASED OUT FOR ASKING FOR OWNERS INFO. DONT EVERY STAY HERE !!! EVER
Hot tub was not hot ,bathroom was falling apart
Good for the price, needs some work to the old place but happy there were no bugs. If I had to stay there again, I would like a top level, you can hear the people above you pretty clear. Good thing everyone was quiet after 11:00pm. The staff gal was very nice to us and kept her humor even though she seemed to work from opening to close. Water can get hot.
We liked nothing......disgusting conditions finding pubic hair everywhere, blood on the ceiling and a hypodermic needle on the floor under the bed. We heard people checking doors too while we were there for just two hours. We even went to Target to buy cleaner then realized we needed to get out completely. We couldn't believe that when we called for help, someone came but gave us a hard time about how they have older amenities. NEVER stay here. It is the most disgusting motel I have ever seen.
Bed, shower My receipt SAYS: 2 Queen Beds, Microwave, Refrig, Telephone, TV My room had: 1 Bed, TV. Which is fine, it's all I need... But don't advertise all the rest liars.
warm water, friendly staff, and clean rooms! no complaints
We had to drive down the street and find a different motel for the night. A rat wouldn't stay in this place. They did honor a full refund and initiated an apology without us saying a word. The property is an embarrassment
This hotel room was very small. Very dirty. It looked to be falling apart as far as the furniture. I feel like it should be remodeled or closed down. I've paid less for better quality.
When we arrived and were checking in she took our ID's and noticed we were under 21. Her response to our young age was "you better not mess up my room or else! I'm from NY you don't want to mess with me". She was very rude to both of us and if we hadn't already paid for the room we would have left. When we did get to the room the walls and door were dirty and the carpet ripped up and also the blanket on the bed was a bit ripped. The shower would not stay the same temperature it kept fluctuating between very hot and very cold.
Well..there were three bent hangers in the wall closet area...we thought it was kind of funny...took pics for grins...had a great time in Breck at snow sculptures and fire show...cozy, warm room, adequate for our needs at the time...thanks, patrick