Silverthorne Hotels

Modern design style Quick & easy check-in/out Helpful breakfast staff Proximate location Large hot tub (jets lacking) Average pool for similar facility Breakfast was average, but allowed for flow of traffic Parking is lacking and inconvenient on busy weekends Bathroom/shower facilities were menial and tiny No power outlets for charging electronics, except next to the sink Beds were hard, pillows were lacking Room 626 echos, floor was very noisy, lots of door slamming Wi-Fi was slow Over priced for the provided ammenities

The fact that the pool and hot tub were indoor, somewhat friendly staff and location was okay. There was a thermostat that didn't work, an extra ac unit, a hole in one of the walls, beds that felt like they were made of BRICKS, the fact that the hot tub was grumpy and had what felt like dysfunctional jets, leaks in the ceilings and what looks like mold, unfinished ceilings in the room, huge gap between the door and the molding - we could see through the gap into the hallway and last but not least, a fire sprinkler in the room was wrapped in either a shirt, rag, or sock.

There wasn't much to like, other than it was a room (albeit an overpriced one) on a busy weekend. The check-in person was very cold; room was not as clean as I would have liked; breakfast was awful. In the morning, there was no one at the desk to even ask if our stay was good (perhaps no surprise there) - just a basket to toss your key in on the way out.

Clean, room was decent looking and done up ok. Bed a little lumpy, smell supper cooking in employees residence, air conditioning a bit under sized and the breakfast buffet was the worst I have seen. That said cleanliness and a fairly new remodel are important.

The loft rooms are decent. There are only like 5 channels on the tv. Their breakfast and coffee are terrible. The hotel overall is pretty dingy. The worst part though, is that the maid stole from us. We're in a band and stay in Silverthorne all the time as we're on our way to and from shows in the mountains. Our fiddle player accidentally left 2 dresses in the closet of the room, but realized it soon after we left and called to let them know. They basically said that if they had the dresses, they would call her. They didn't. My fiddle player called several times a day only to get brushed aside and put through to a voicemail box that never got checked. She even called corporate and was told they would start a case and look into it. She was told to wait 3 days and call back so she did. They said that no case had been started. Then, about a week later we were going to be staying in Silverthorne again so we stopped by the La Quinta to ask them in person about the dresses and we were told that the old manager had just up and walked out of her job and that we should file a police report. We called the local police and they said they would call us back. In the mean time, the new manager (who actually helped us) had a chat with the maids from the day we checked out and then the dresses magically and anonymously reappeared. So in the end she got her dresses back, but the amount of incompetence and headache that was involved was unbelievable. I wouldn't have recommended staying here anyhow, but with this mess we will never stay at a La Quinta again.

THIS HOTEL IS THE WORST, BETTY WHO WORKS THERE IS THE WORST HUMAN ALIVE. CAR GOT BROKEN INTO. KIDS SMOKING CIGS IN HOT TUB AREA. CALLED A LAIR AND CHASED OUT FOR ASKING FOR OWNERS INFO. DONT EVERY STAY HERE !!! EVER

Hot tub was not hot ,bathroom was falling apart

The front desk staff was friendly and helpful. The location is easy to find, and within pretty short walking distance to the outlet stores and several good places to eat. The sheets were the only clean items in the room. The desk and bedside tables were sticky and had visible filth on them, the floors hadn't been swept, and there was a used washcloth and empty shampoo bottles left in the shower. Additionally, the pool was out of order, and the elevator was a bit rundown.

The hotel was generally nice and in a convenient location. Customers need to be advised in advance that they will not receive reward points if they book through your service. We also did not know that we would not have a refrigerator in our room without upgrading and paying a higher rate. The reception clerk was not very friendly in explaining the above.

Location

The location of the hotel is great because it is close to several ski resorts. We liked the convenience of the grocery store across the street. The hotel was very dated and the rooms were small. There was not a refrigerator in the room. The breakfast in the morning was not very good and very crowded.

For the price you can't beat it. Noise coming up from the front desk area.

The bed was better than I thought it would be. The room, especially the bathroom was dirty. The hotel is under construction and noisy. The front desk staff were unfriendly.

Nothing There was two holes in the wall, the closet door wouldn't shut because the ironing board was in the way, the furniture had chips all over it, and the bathroom hook was upside down, therefore you couldn't hang anything from it!

When we arrived and were checking in she took our ID's and noticed we were under 21. Her response to our young age was "you better not mess up my room or else! I'm from NY you don't want to mess with me". She was very rude to both of us and if we hadn't already paid for the room we would have left. When we did get to the room the walls and door were dirty and the carpet ripped up and also the blanket on the bed was a bit ripped. The shower would not stay the same temperature it kept fluctuating between very hot and very cold.

Location. It's right off of mainstreet. Everything. The room we were given reeked of cigarette smoke. I was told it used to be a smoking room and that's why, but they might as well still consider to be a smoking room. The outside of the hotel looks fine - older, but fine. The second I entered the room I laughed. It was shockingly bad!! It was small, very old, dirty, looked broken down, smelled... just terrible. I actually had to go get a refund and find another hotel. And I always go with cheaper hotels when I travel (I'm not very picky and don't need luxury by any means) and I almost never have a problem. Considering all the places I've stayed, the fact that this one was so awful that I had to leave says a lot. Do yourself a favor and don't stay here. The cheaper price isn't worth it.