Tallahassee Car Rentals

Cons: When I needed to modify my reservation, I waited longer than 30 minutes to be connected. The customer service agent was unintelligible, and would not accommodate my request. I ended returning this car and renting another from a competitor at a much better rate. Beware their customer service is outsourced and not handled with excellent customer service standards.

Cons: I arrive to find all entrances to get to counter are locked. No drop box available at parking lot either. Called Alamo cust service - each time takes 15 min of hold time. Im first told to come back during open hours! Then told to leave keys in car and lock but that I need to call and relay this to Alamo in AM ( when I'd be on a flight). When I ask for agent name, he hangs up. Sounds a bit shady? Called back again to get different agent (after obligatory 15 min wait time) who finally gives me correct procedure. So, great service at counter, good car condition, but Took 1.5 hrs to drop off car + surprisingly the local staff were unaware of after-hours drop off procedure even when given an ETA. BEware of After-hours cust service-very difficult to get hold of, and with an erratic service reliability.

Cons: Inside windshield was wiped with something greasy and I could hardly see. I had to pull over and clean it best I could. Lights shorted out day one in vehicles rear. An officer fixed it. They shorted again day two. Car cost $350 for two days

Cons: When I checked the car back in I wanted to see the invoice to be sure I was not charged for a 2nd day. The guy at the counter said he would send the invoice to me immediately and that I was only charged for one day. I saw on my phone that an invoice was sent, however, after I left and checked it, I could not open it. It stated that there was something wrong with either my driver's license # or the dates of pickup and delivery. I entered my DL right from the DL and the dates from the initial order form. There was no mistake but I could never see it.

Cons: the front carpet was full of sand from the prior renter, but no big deal, since otherwise, it was very clean

Cons: Seats are too low and not very comfortable for a long ride. Ford Focus apparently has steering column safety issues, and I will not rent another one now that I'm aware of this problem.

Cons: Nothing.

Cons: Broken door handle on driver door caused a cut to my hand. The oil change light came on after only a few miles. The inside windshield was dirty.

Cons: Got charged for not even renting the car and telling Budget it's cancelled

Cons: I rented two cars in the past week from this Budget store and both of them were not cleaned. One of them in particular was not clean at all. They barely gave me a $5 credit when I pointed out this to the manager.

Cons: Had to wait 45 min to get the vehicle; received an inferior car than what I reserved, car wasn't clean, last two days ac didn't work, a total disaster.

Cons: According to the promised price, I was supposed to be charged $ 95.48. My bill at the time of return was $250 for 2 days.

Cons: There was an overwhelming scent of artificial smell despite me leaving all the windows open overnight. I looked everywhere for some scent producing item that could be removed but to no avail. It was like driving in a toilet. If this is used routinely, it should be discontinued. If it is used to cover cigarette smell, then cars should be designated smoking or non-smoking so one can request a non-smoking car.

Cons: They wouldnt rent to me because i was using a debit card and my credit wasnt good enough ruined my holiday

Cons: When I got to the rental car location. I was informed that they had cancelled my reservation and where not honoring any reservations made in the last 72 hours..... I found this to be most un-professional and not only was it that, but they did NOT even call to warn me, or send and email alerting me. This was a massive inconvenience to which screwed my travel plans.

Cons: There were no mid size economy or compact cars available even tho I had reservations. Was offered full size at a discounted fee (why should I have to pay for their mistake). Decided to wait for a car to be returned which took over 2 hours. Was told the websites will let you still reserve when they have no inventory.

Cons: You told me a price and the Thrifty counter asked me for twice as much. The Thrifty gave me its insurance, since they didn't honor the insurance provided by you.

Cons: with all the extra fees attached outside of the initial reservation the price doubles.

Cons: No dislikes

Cons: I reserved and paid money for an SUV but I received a chevy volt. The car had huge scratches on the back. The service was not good, horrible explanations.

Cons: Because I was 1.5hr late due to traffic in Fort lauderdale they charge me an extra day, (11$) which I didn't mind, but they charged me Full sunpass charge (25$) for an extra day that I never use.

Cons: N//a

Cons: They messed up my reservation by giving away the car that I booked and then charged me extra for an upgrade.

Cons: I reserved a mid-size car and was told only SUV/Minivans were available so I had no choice but to take one. Never experienced such a thing before?

Cons: I didn't like the fact the vehicle selected was a special which said any normal size car which had a full size car for the image. Also I didn't knw anything about a $250 deposit! I'm over the age of 25. (29) The gave me a sorry ford focus which not anything close to a normal size car. No room in the back seat looks like a small mini van. So they gave me a compact car.....

Cons: Every aspect of the interaction. Terrible

Cons: The clerk wanted to give me a compact car after reserving a Large car,

Cons: I wasn't told Enterprise was going to be closed at my drop off time.

Cons: Had to go to three Enterprise lots to get a clean car, one step lower than I initially reserved. First lot did not have a clean car I liked. Both available were somewhat beat up. 2nd lot had no similar cars available to rent. 3rd lot did not have the size I reserved, but overall I was very pleased with the Ford Focus I finally took away.

Cons: Off airport location reserved when I needed airport. Turned out to be higher price

Cons: never rented the car they were rude and havent received my money back for the insurance

Cons: I booked for a 1:00 rental pickup on another site at another agency. . Only to find out rental agency closed at 1:00. Missed that rental. Booked this rental for 3:00 Via Kayak and Kayak didn't tell me rental store closed at 3:00. I arrived at 3:06 and only by great cust svc from Enterprise was I able to pick up car. If I missed this one, it would have cost $100+ more to get from airport. both rentals ended up booking through the site with Captain Kirk and Penny, so my real beef is with them, I guess, but on the second one, I went through Kayak to get rental.

Cons: I did not like that I paid extra for an intermediate vehicle that did not have remote open doors. It was only openable by a key which was inconvenient and unsafe. In order to get into the trunk I had to unlock the car and reach down for a lever. If this is a 2017 vehicle then I'm sure there was a remote opener that opened both the car and trunk. Not happy about that. I don't know the last vehicle I have ever seen that didn't have a remote door unlock remote.

Cons: Contrary to their advertisement, they did not pick up or drop off. When I took a cab and arrived at the rental site, they tried to upsell me telling me that they didn't have what I had reserved in stock. What most other rental companies that I have dealt with do at this point is to rent the customer the next best car and give it to me at the rate of the rental agreement. Enterprise will not be receiving my business in the future.

Cons: The only draw was that I was not informed beforehand that there would be a large deposit incurred at the time of pick-up.

Cons: Having them bounce on our reservation on Christmas Eve! They stranded us!

Cons: They didn't give me a refund the one I reserved for car and I went there and they said the one I pick is not available

Cons: N/A

Cons: Under staffed

Cons: Confusion on fuel charge. It was, however, resolved in fairly short order. I guess it was a difference in how the localities (JAX and TLH) do the pre-paid fuel charge.

Cons: Tallahassee in-town location now closes at 6 pm (it used to be 8 pm). I would be much more likely to use Avis if the closing time could be changed to at least 7 pm.

Cons: Avis prices have gone up and are not as competitive as I recall from last year. I have to weigh the convenience of easy pick up and delivery against cost of renting from airport competitor. Not crazy about the Kia Sol. Light and boxy. Didn't handle wind and traffic gusts well. Very small gas tank. It otherwise drove nicely.

Cons: We arrived at the lot, to find it closed. We were unable to contact anyone regarding being able to get a car from Avis.

Cons: One tire was low on air. Had to go back to rental to get it filled. Not a big problem but I would have thought they would check before renting

Cons: Got a call about a recall on the car left a message and never heard back.

Cons: Nothing