Pick-up location | Tallahassee |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Minivan, Premium, Standard, Standard SUV |
Rental locations | 21 |
Airport locations | 11 |
Popular agencies | Priceless, Avis, Enterprise, Hertz, Alamo |
Economy | $33/day |
Compact | $33/day |
Intermediate | $36/day |
Standard | $34/day |
Full-size | $36/day |
Minivan | $91/day |
Premium | $36/day |
Intermediate SUV | $36/day |
Standard SUV | $60/day |
10.0
Excellent
59 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Tallahassee
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10.0 Excellent
May 2021
Pros:
Staff was friendly and helpful - quick pick-up. Car was great. After-hours drop-off was quick & easy. Would definitely recommend!7.2 Good
May 2017
Pros:
They said they would refund the cab ride from and to the airport with proper receipts, and they did.Cons:
My plane was late and I am not from where I needed the car. I was told the system was down for maintenance (at 11 pm?) and they would not be able to give me a car - they did not expect the system to come back up for 3 hours. In other words, I had to find my own way to my hotel and back again the next day to pick up the car once the system was up. No company runs maintenance at that hour! The guy behind the desk was, in my opinion, a bit too glib about the situation and offered no help. I was quite disturbed by his attitude! It was not easy to find a cab at that hour.10.0 Excellent
Apr 2017
Pros:
Price and service was up to par. Vehicle was clean.10.0 Excellent
Apr 2017
Pros:
pickup and car were greatCons:
drop off was a tad off, because at 8am no one was manning the store10.0 Excellent
Apr 2017
Pros:
Wonderful deal and car was awesome!! Thanks AlamoCons:
The suv was perfect for my family of 34.0 Okay
Apr 2017
Cons:
I had to wait in line for 40 minutes to get the car and ended up not getting the type of car I paid for. I mentioned this to the agent and she basically told me there was nothing she could do. Upon return, it was not clear at all where to return.6.8
Good
78 reviewsCleanliness
7.7
Comfort
8.0
Pick-up/Drop-off
7.1
Value for money
6.8
2 locations in Tallahassee
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9.6 Excellent
Aug 2020
Pros:
quick pickup, good carCons:
Couldn’t locate the dropoff location easily. It was within another establishment, with no notice9.6 Excellent
Jul 2020
Pros:
The staff was very nice and the car was perfect for my meedsCons:
Well, my original rental time was at 9, so I went to pick it up at 9, but they didn’t have the car yet.... so that was frustrating but luckily I wasn’t too stressed about time10.0 Excellent
Oct 2019
Pros:
Yes, easy pick up and drop offCons:
I can't think of anything4.8 Okay
Aug 2019
Pros:
Cars in tallahassee location usually in decent condition.Cons:
Pickup / drop-off awful. If theres rain, Avis/Budget requires customers to walk in the rain to terminal to return cars rather than have staff in return lot. Lines in parking lot trying to find a parkingspot(again need staff) and lines in terminal for returns. Enterprise/Alamo/Hertz had on-site staf10.0 Excellent
May 2019
Cons:
If they had a pickup service10.0 Excellent
Nov 2018
Pros:
the service was excellence5.0
Okay
61 reviewsCleanliness
5.7
Comfort
6.1
Pick-up/Drop-off
5.7
Value for money
5.2
3 locations in Tallahassee
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10.0 Excellent
Dec 2021
10.0 Excellent
Nov 2021
2.0 Mediocre
May 2021
Pros:
NothingCons:
Allowing a different pay option if failed credit check. It’s frustrating when you have the funds but are still turned away because of credit2.0 Mediocre
May 2021
Cons:
They Don't answer the phone in Tallahassee. Our flight was delayed, we called repeatedly to let then know. They ended up giving our car to someone else. Hope we get our money back. We had to make other arrangements to get to our destination.2.0 Mediocre
Jan 2021
Cons:
I did reserve car when i get ti the place there was not cars available5.2 Okay
Jul 2020
Pros:
Location is understaffed.Cons:
No cruise control. Dirt & stains in the van. Windshield wipers smear/streak4.7
Okay
40 reviewsCleanliness
5.9
Comfort
5.5
Pick-up/Drop-off
5.5
Value for money
4.7
2 locations in Tallahassee
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2.0 Mediocre
Apr 2021
Cons:
They cancelled my reservation9.6 Excellent
Oct 2020
Cons:
Everything happened smoothly.9.6 Excellent
Apr 2020
Pros:
The people that I dealt with were all very professional and very nice. This rental was easy and a great experience.Cons:
When I picked up the car, it didn't have a full tank of gas. The needle was clearly below the full mark. I was headed to Costco in preparation for my drive on the next day and the tank took over five dollars of gas. Gas that day was $1.70/gallon. That is not a full tank in anyone's book. Otherwise everything else was great.6.4 Good
Nov 2019
Pros:
Car was very clean and in great shape.Cons:
The first car I was given was an SUV that I was not expecting as I preferred a sedan. In addition, this car had flat tire that forced me to return to the rental station after leaving to exchange. I was not happy having to walk back and forth from the lot with my belongings twice in rain.10.0 Excellent
May 2019
Cons:
Everything was perfect10.0 Excellent
Aug 2018
Pros:
CCons:
Customer service at both locations was excellent . Loved the suburu outback . Very clean and solid.5 locations in Tallahassee
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10.0 Excellent
Jan 2020
Pros:
Great location. Far better than having to go to Airport for a car. Very friendly staff. Non-smoking car.Cons:
Pleased with car and service.5.2 Okay
Oct 2019
Pros:
pick-up and drop-off were fineCons:
Not sticking me in a truck that I could barely get into due to my height. Very uncomfortable vehicle for the week I had it10.0 Excellent
May 2018
Pros:
Very friendly staffCons:
Not hmbeing able to get a receipt confirmation that the rental vehicle was returned to the second location10.0 Excellent
Apr 2017
Pros:
I reserved a car and when I got there they informed me that they were all out of cars. I started getting upset cause it took me an hour to get there and the guy asked if I would be ok with a mini van. I said ok and figured I was gonna end up paying 3 times more. They apologized for the inconvience and discounted the entire thing so I paid the same price for the car. They had really great customer service.Cons:
I'm not usually a minivan guy (It was really nice though).2.0 Mediocre
Apr 2017
Pros:
I arrived at the location and they didn't have my reservation and there was no vehicle available for me at that time. I had to go across town and came back with nothing. The people at Enterprise acted as if they didn't even care. Very disappointed and will never go there again.9.6 Excellent
Apr 2017
Pros:
I booked for a 3:00 pickup. Kayak didn't tell me they closed at 3:00. I was running a little late and called. I was told system shuts down at 3:05. I arrived at 3:06 and rep unlocked doors and assigned my rental. Was very friendly while she did it. Pretty sure I got upgraded in the process because I ended up with a larger vehicle than expected.Cons:
I booked for a 1:00 rental pickup on another site at another agency. . Only to find out rental agency closed at 1:00. Missed that rental. Booked this rental for 3:00 Via Kayak and Kayak didn't tell me rental store closed at 3:00. I arrived at 3:06 and only by great cust svc from Enterprise was I able to pick up car. If I missed this one, it would have cost $100+ more to get from airport. both rentals ended up booking through the site with Captain Kirk and Penny, so my real beef is with them, I guess, but on the second one, I went through Kayak to get rental.One location in Tallahassee
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2.0 Mediocre
May 2020
Pros:
The service were good, but my rental car wasn’t all that great.Cons:
The car selection and the cost for the amount of days I had it8.0 Excellent
May 2018
Pros:
The counter service was great.Cons:
The car had a plugged tired with a leak on the rear passager side. That called for multiple stops by gas stations to fill up with air.10.0 Excellent
Oct 2017
Pros:
The car was a great size for the price.Cons:
I couldn't pick it up early but that was not Dollar Rent a Car's fault. It was a busy weekend..2.0 Mediocre
Aug 2017
Cons:
Sat there for over an hour and he did not have a car available so that the detail guys did not show up and he was running way behind along with about 15 other reservations. Very poor service. If he is been straightforward and told me when I got to the counter that it was not going to be Ready for a good while I would've walk next-door and got a car next-door and I wouldn't of been upset.7.6 Good
Jul 2017
Pros:
Customer service reps were very friendly and helpful.Cons:
The car smelled like cigarette smoke.8.0 Excellent
Jan 2017
Cons:
The clerk wanted to give me a compact car after reserving a Large car,One location in Tallahassee
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2.0 Mediocre
Mar 2020
Cons:
Haven't received my money back from this rental... So glad I have a car now4.8 Okay
Jul 2018
Pros:
Friendly and helpful staff at the desk.2.0 Mediocre
Jun 2018
Pros:
They secretly charged me $100 more than my contract. Currently fighting it.Cons:
They secretly charged me $100 more than my contract. Currently fighting it.2.0 Mediocre
Apr 2018
Pros:
Nothing.Cons:
When we arrived, on time, at 7:00 pm there was no one in the Thrifty booth. A sign referred us to the Avis booth. The Avis clerk told us that Thrifty had given our car to someone else. It would take a while to get another one. One and 45 minutes later we cancelled the reservation by phone and rented from Budget. They had us on the road within 20 minutes. The service person at Budget was personable and very helpful. We got the Budget rental for $200.00 less than the Thrifty rental. Perhaps they need to change their name. They definitely need to learn what the word "service" means. I'll NEVER go to Thrifty again.10.0 Excellent
Mar 2018
Pros:
Easy to pick up and drop off No surprises Competitive price!10.0 Excellent
Dec 2017
Pros:
I had very bad experiences in the past with this company at my hometown location. However the lady that was working today make me change my overall opinion about the company. Professional, kind, happy to be working, smiling, fast....One location in Tallahassee
Carl's
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tallahassee
NextCar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tallahassee
Priceless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tallahassee
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Tallahassee