Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.6 "Excellent wellness & sports facilities."
-
9.3 "Terrific location."9.0 "90%
liked the proximity to sightseeing ." 7.7 "Great parking , according to 77%." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100%liked the proximity to shopping ." -
8.8 "Breakfast is good."
-
8.4 "Bar is amazing."
-
8.0 "Great service."9.7 "97% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." 8.4 "84% said thereception staff was great ." -
6.1 "Vibe was decent."
-
4.9 "Rooms are not good."2.1 "79%
complained about the bathroom ." 0.0 "For 100%, therooms looked old ." 0.6 "94% thought they werepoorly maintained ." 4.3 "57% saidrooms were small ." 2.6 "74% foundproblems with the furniture ." 1.3 "87% hadproblems with the shower ." 0.9 "Air conditioning was criticized by 91%." 1.0 "90% said thebathroom was dirty ." 1.1 "89% thought thetv was sub-standard ." -
4.6 "Not very comfortable."4.3 "57% said
rooms were small ." 4.4 "56% thought it wastoo noisy ." 0.9 "Air conditioning was criticized by 91%." -
2.9 "Disappointing internet connection."
Overall Rating
-
9.4 "Terrific location."9.1 "91%
liked the proximity to sightseeing ." -
9.0 "Excellent breakfast."
-
8.3 "Bar is amazing."
-
8.2 "Great service."9.7 "97% found the
staff to be very friendly ." 7.9 "79% thought theservice was very professional ." 8.6 "86% said thereception staff was great ." -
6.0 "Vibe was decent."
-
5.3 "Rooms are ok."6.0 "
Beds were acceptable for 60%." 6.1 "Only 61% saidrooms were clean enough ." -
5.0 "Average comfort."4.6 "54% said
rooms were small ." 4.5 "55% thought it wastoo noisy ." -
2.5 "Disappointing internet connection."2.9 "71% said the
wifi quality was bad ."
Overall Rating
-
9.4 "Terrific location."
-
8.9 "Breakfast is good."
-
7.4 "Good service."9.6 "96% found the
staff to be very friendly ." -
6.3 "Vibe was decent."
-
4.8 "Rooms are not good."2.1 "79%
complained about the bathroom ." 0.5 "95% thought they werepoorly maintained ." -
4.3 "Not very comfortable."4.3 "57% thought it was
too noisy ."
Overall Rating
-
9.4 "Terrific location."
-
8.0 "Great service."
-
4.9 "Rooms are not good."
Overall Rating
-
9.2 "Terrific location."
-
8.3 "Breakfast is good."
-
7.7 "Good service."9.6 "96% found the
staff to be very friendly ." -
6.0 "Vibe was decent."
-
4.5 "Rooms are not good."2.1 "79%
complained about the bathroom ." 0.0 "For 100%, therooms looked old ." 2.7 "73% foundproblems with the furniture ." -
4.4 "Not very comfortable."4.5 "55% thought it was
too noisy ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.2review from
Beautiful spot, rooms and dining areas. Lovely views and feeling of the old world. Recently dropped from 4 star to a 3. We were welcomed warmly but when we didn't want to partake in the expensive tourist services (mainly guides bring you to friends shops and over priced restaurants under the pretext of being helpful, inflated taxies etc) we were treated a little rudely. Service seems to have declined with the decreasing stars. Shame, such a beautiful building and nice spa.
-
6.0review from
It was well organized and the room had amenities such as reading lights and had a place to store two suitcases. I couldn't figure out how to use the TV. However, watching TV was not a priority.
-
5.7review from
The old world style and traditional Moroccan vibe it has, it has a style and timeless quality that has sadly disappeared from most hotels today. The girl in the spa reception was so rude when we enquired about prices. She turned her back on us and when I asked a question she shouted 'what' at us. Got the feeling we were really bothering her as she chatted to her friends.
-
7.7review from
hotel run by very friendly staff. very clean rooms, everywhere in fact..hotel had a lovely old fashioned moroccan feel , with attractive decor and styling throughout. great use of wellness centre for hamman and massages. a little bit expensive, drinks and food. easy to get carried away with putting everything on the room and bill at the end. but for this quality of service, partly expected.
-
7.7review from
The stay has been extremely pleasant and the staff was very nice and helpful
-
6.3review from
Staff were incorrigibly self-promoting: I.E. referral to a rental car company with a new car which turned out to be a 2006 repainted sedan with seat covers and 85000km! Incompetence punctuated by outright lies would be a solid description of some staff.
-
7.6review from
The location of my room with the Bay of Tangier, the palm trees, the swimming pool and the rising moon over the water. It was really spectacular. Mini bar was really nice and very handy as I was exhausted.
-
6.4review from
it was a pleasant, well-located hotel with a special character.
-
4.4review from
Service in general of the hotel The guide recomended.
-
6.4review from
Friendly staff
-
5.2review from
Excellent view. In any case is one of the two acceptable hotels there Bad sheets doubtfull clean. Prices not reflecting the confort
-
7.7review from
hotel run by very friendly staff. very clean rooms, everywhere in fact..hotel had a lovely old fashioned moroccan feel , with attractive decor and styling throughout. great use of wellness centre for hamman and massages. a little bit expensive, drinks and food. easy to get carried away with putting everything on the room and bill at the end. but for this quality of service, partly expected.
-
7.7review from
The stay has been extremely pleasant and the staff was very nice and helpful
-
7.6review from
The location of my room with the Bay of Tangier, the palm trees, the swimming pool and the rising moon over the water. It was really spectacular. Mini bar was really nice and very handy as I was exhausted.
-
6.0review from
It was well organized and the room had amenities such as reading lights and had a place to store two suitcases. I couldn't figure out how to use the TV. However, watching TV was not a priority.
-
5.7review from
The old world style and traditional Moroccan vibe it has, it has a style and timeless quality that has sadly disappeared from most hotels today. The girl in the spa reception was so rude when we enquired about prices. She turned her back on us and when I asked a question she shouted 'what' at us. Got the feeling we were really bothering her as she chatted to her friends.
-
6.3review from
Staff were incorrigibly self-promoting: I.E. referral to a rental car company with a new car which turned out to be a 2006 repainted sedan with seat covers and 85000km! Incompetence punctuated by outright lies would be a solid description of some staff.
-
6.4review from
it was a pleasant, well-located hotel with a special character.
-
4.4review from
Service in general of the hotel The guide recomended.
-
6.4review from
Friendly staff
-
5.2review from
Excellent view. In any case is one of the two acceptable hotels there Bad sheets doubtfull clean. Prices not reflecting the confort
