BW Suite Belitung

All staffs are friendly, breakfast choice is great, good services, nice hotel, beautiful scenery, strategic location, location and the infinity pool, amazing view, great ocean view, romantic room for anniversary, very clean, very friendly staff, beautiful sunset lounge, very clean room, comfortable stay, great views to the ocean, exceptional cleanliness, great hospitality, very kind staff, nice room, good AC, clean bathroom, friendly staff, sea scenery, perfect view from backyard, comfortable stay, great stay overall

Refrigerator and pool dirty, no good service, lift, internal phone, and air-conditioning unit not working, interior a bit tired, non-smoking room smell like smoking room, limited gym equipment, noise from exhaust fan and outdoor AC Split, room condition could be better for the price, bathroom needs renovation, pool not clean, limited furniture in premium room, small kids area and fitness center, breakfast not good, beach not accessible, buffet breakfast lacking variety, broken wash basin, low-quality tea and coffee, defective flush system, slow food refill, smell, poor cleanliness, tasteless breakfast

Infinity pool, spa and wellness center, beachfront and sea view, gift shop, shops on site, bicycle rental, karaoke, pool table, child pool, kids meals, front sea swimming pool, fitness room, sea facing property, beautiful sunset lounge, romantic room for anniversary

Check-in anytime after 2:00 PM, check out anytime before 12:00 PM, cancellation/prepayment policies vary by room type and provider, low season in February, high season in February, free parking, private parking, shuttle service (additional charge), ATM on-site, business center, car rental, wake-up service, concierge service, meeting/banquet facilities, room service, tour desk, key access, key card access, express check-out, private check-in/check-out, 24hr front desk, wedding services, ticket service, safety deposit box, bottle of water, Wi-Fi available in all areas, internet, fire extinguisher, free toiletries, smoke alarms, air-conditioned, free Wi-Fi, linens, towels, shampoo, body soap, trash cans, conditioner, hairdryer, bathrobe, private bathroom, raised toilet, shower cap, additional bathroom, additional toilet, bathtub, toilet, toilet paper, toothbrush, laundry facilities, ironing service, laundry service, pants press, socket near the bed, sofa bed, wardrobe or closet, garden, terrace/patio, grill, balcony, fitness center

Low season in February, high season in February

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the sea comes highly recommended.

Some guests reported issues with room amenities such as air conditioning and cleanliness. It's advisable to check the functionality of amenities upon check-in and report any issues promptly.

The hotel's location offers easy access to various restaurants, providing guests with a range of dining choices. Consider exploring nearby dining options for a diverse culinary experience.

Guests have reported receiving complimentary room upgrades, so it may be worth inquiring about upgrade options during check-in for a chance to enhance the stay.

Some guests experienced issues with room odor, particularly in non-smoking rooms. It's recommended to confirm the room's smoking status upon check-in to ensure a comfortable stay.

Several guests noted weak water pressure in the showers. Being mindful of this aspect can help manage expectations and avoid disappointment during the stay.

Prior to booking, it's advisable to inquire about the status of the pool, as some guests were unable to use it due to renovation. This can help set accurate expectations for leisure facilities.

As the hotel offers shuttle services for an additional charge, guests may want to plan for transportation needs in advance to explore the surrounding areas conveniently.

Guests appreciated the breakfast options but suggested improvements for variety. Communicating specific dietary preferences or requirements may enhance the breakfast experience.

In case of any room-related issues, promptly notifying the staff can lead to effective resolution, as some guests encountered maintenance and cleanliness concerns.