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The main positive aspect was the friendliness and availability of the staff. the location and surroundings also are deserve a complimente.
The hotel big 2 queen beds, lake view, peaceful and calm atmosphere The hotel is old but it's clean, so I wouldn't mind
We had a lovely meal in the restaurant. I had booked a Lake View Room and we were allocated a room up two flights of stairs - no lift! There were two trees in front of the window, the downstairs rooms were the same rate and I went back to the counter and asked to change rooms they would not put us in a downstairs room which had a glass sliding doors and a deck for the same price we paid to carry our cases upstairs and just a normal type window. The room was a right at the far end of the hotel away from the restaurant. We were not happy with the room.
Access to a balcony with water views Spacious room and free parking Overall decor was a bit dated
The front desk staff were very nice, going the extra mile to accommodate our late arrival and early departure needs.
location was good, staff were very welcoming
location was great very narrow car parks & hard to get one on site
The location of the hotel was perfect for walks to town and local attractions. No
hotel was comfortable
Hotel was centrally located and easy access. Condition of furnishings and carpets was very old and in bad condition.
A very helpful staff!
good location and comfortable
The position was great,would have prefered a room on the front looking at the lake.The buffet dinner was very good if a little expensive.
Location good, easy to find coming in from the highway, close to all food outlets and essentials. Reception staff helpful and provide some key guidance about the town. No cover access at the front pouch and walk ways from car park to hotel entrance. As it was raining at the time of my arrival, I was in the rain getting into the reception and lugging my luggage from the car park to the room.
not much, pillowcase was dirty as well as having chewing gum on one of the windows. It was too far to walk into town from it - very disappointing. location and cleanliness
Proximity to all activities, dining and shopping area. No need to take the car out once you have checked in. It was a very pleasant stay and I would definitely re-book if ever I am in the area again.
Office unavailable after 8:00pm
Ideal place to stop on the way back from Milford to Queenstown. We were upgraded and the friendly owners put brand new LCD tv for us.
Very friendly and helpful owner/staff. 5-10 minute easy walk to town centre via lake side.Our room was very quiet and a good size. The whole motel was very clean and tidy. Internet very expensive at $10.00 an hour
This is a nice motel for family. Price is reasonable. yes, we like the motel
The one-bed room unit we stayed in is spacious and comfortable. The owners obviously take pride in what they do and have kept the place in very good condition. They are very friendly and helpful. I have no hessitation in recommending the hotel to holiday makers. none.
Clean and neat. The facilities are well-maintained. The apartment is comfortable and spacious. I like it! =)
nice facilities and very clean
Friendly staff - motel was warm, milk supplied, motel serviced daily, good advice re dining out and given free tickets to Fiordland Experience movie - worth $20 Nothing
clean and comfortable
Clean. Helpful manager, advised on suitable trips and booked them for us. Easy to find and level access to town centre Facilies basic and a little dated, but all very clean. A good 10 min walk to town centre but on a level