Hotel Hacienda Ventana del Cielo
Photos of Hotel Hacienda Ventana del Cielo
Overview
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Amenities at Hotel Hacienda Ventana del Cielo
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Towels/sheets (extra fee)
General
- Window
- Family rooms
- Seating area
- Garden view
- Inner courtyard view
- Solarium
- Landmark view
- Telephone
- Mountain view
- Pool view
Services and conveniences
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Bottle of water
Dining
- Microwave
- Kitchenware
- Restaurant
- Bar/Lounge
- Dining area
- Dining table
Pool and spa
- Spa and wellness center
- Massage
- Outdoor pool
- Pool towels
- Pool with a view
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Non-feather pillow
- Upper floors accessible by stairs
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
Things to do
- Hiking
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Reviews of Hotel Hacienda Ventana del Cielo
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's service?
You can expect excellent service from the hotel staff, as mentioned by many guests in their reviews. The manager and front desk person are attentive and flexible, ensuring a pleasant stay.
Are there any specific amenities for families with children?
Yes, the hotel offers kids meals, making it family-friendly for guests traveling with children.
What are the nearby attractions or activities?
You can explore the nearby El Tepozteco National Park, El Tepozteco, and Tepozteco Pyramid, which are within a few miles from the hotel. Additionally, there are great hiking and birdwatching opportunities in the canyons near the town.
How is the cleanliness of the hotel rooms?
The hotel rooms are well-maintained, although some guests mentioned that the rooms could be redecorated to be more modern. Additionally, there were suggestions to improve the lighting and decor in the bathrooms.
Is parking available at the hotel?
Yes, the hotel offers free parking, as well as valet parking and private parking options for your convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Consider requesting a room with modern decor and good lighting in the bathroom, as some guests mentioned that the bathrooms could use a refresh in terms of decor and lighting.
Nearby Attractions
Take advantage of the great hiking opportunities in the canyons near the town for a memorable outdoor experience.
Staff Service
The staff is flexible and attentive, so don't hesitate to reach out to them for any assistance or special requests during your stay.
Accessibility
If you have mobility concerns, inquire about the availability of ground floor or wheelchair-accessible units to ensure a comfortable stay.
Dining Experience
Enjoy the beautiful views while dining at the on-site restaurant or bar, and consider requesting a room with a balcony for a picturesque dining experience.
Entertainment
If you enjoy unwinding with some entertainment, consider bringing your own streaming device as some guests suggested the addition of Netflix in the rooms.
Security
Although the property has CCTV and 24-hour security, some guests encountered difficulty with door locks, so it may be helpful to double-check the functionality of the locks upon arrival.
Transportation
Take advantage of the airport shuttle service provided by the hotel for a convenient and hassle-free journey to and from the property.
Family-Friendly Amenities
Families with children can benefit from the availability of kids' meals, making dining experiences more convenient for parents.
Health and Safety
The hotel follows strict safety protocols, including the provision of hand sanitizer and regular cleaning, to ensure a safe and comfortable environment for guests.
Location
What's nearby
- El Tepozteco National Park4.4 mi
- El Tepozteco4.5 mi
- Tepozteco Pyramid4.5 mi
- Gallaecia6.1 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Hacienda Ventana del Cielo
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Nearby hotels and places to stay
Closest
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See most recommended stays in TepoztlánGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 31.6 mi |