Hotel Termales del Ruiz

The hotel offers delicious food, a complimentary breakfast, and a restaurant with a bar/lounge. Special diet menus are available upon request.

Absolutely! The hotel has amazing thermal baths and hot springs, providing a unique and relaxing experience surrounded by beautiful nature.

The personnel is very friendly and accommodating, offering a free tour through the cloud forest with a lot of information about the hummingbirds and plants. Staff members are knowledgeable and helpful.

The high season is in May, offering a great time to explore the paramo and transition to cloud forest. The low season is in August, ideal for a peaceful getaway.

Definitely! The hotel is surrounded by beautiful nature, offering a wide variety of birds, perfect for relaxing in the different pools and enjoying the outstanding food.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is located at a high altitude, and some guests noted that it can get quite cold, especially in the rooms. Bringing warm layers and ensuring that the room has adequate heating is advisable.

Some guests reported discrepancies between the rooms they booked and what was provided. It may be beneficial to communicate directly with the hotel regarding room preferences and to clarify specific amenities before arrival.

Take advantage of the hotel's unique location by participating in the free tour through the cloud forest, which offers insights into the local flora, fauna, and hummingbirds.

While most staff are accommodating, some guests experienced challenges with language barriers. It may be helpful to inquire about English-speaking staff or to use translation tools if language is a concern.

The hotel is situated in a remote area, and some guests found the road conditions challenging. It's advisable to plan transportation carefully and consider the most suitable route for reaching the hotel.

Numerous guests praised the hot springs as a highlight of their stay. Make sure to set aside time to enjoy this unique feature and the stunning views it offers.

While many guests enjoyed the food, some mentioned that certain dishes could be improved. It may be helpful to inquire about specific menu options or dietary preferences in advance.

A few guests noted that the rooms, particularly the smaller ones, may feel cramped for two people with luggage. Consider room size and layout when making a reservation.

If any issues arise with the room or amenities, it's advisable to communicate them to the hotel staff promptly to ensure a comfortable and enjoyable stay.